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Sales Associate Team Member

4 months ago

Fort Worth, United States Snap Kitchen Full time

Sales Associate Team Member

Status: Part-time

Starting Wage: $20 / Hourly + Commission

Location: Ft Worth Store, Ft Worth, TX

We Are On A Mission

We believe in the transformative power of real food, the way it makes us feel and how it impacts the world we live in. We empower busy people to eat clean without compromise because you shouldn't have to choose between health, convenience & amazing tasting food. We make a healthy lifestyle easy. Our chefs and dietitians reimagine comfort food and then create those favorite dishes with a healthy twist.

At Snap Kitchen we are just as passionate about our people as we are about food Being a part of Snap Nation means that you are a critical part of us realizing our goals and will play an integral role in helping to shape our business. We believe in the transformative power of people, the value of diversity and the importance of inclusion.

Position Summary

* Must be available Sunday, Monday, and Tuesday between the hours of 10:00 AM and 7:00 PM.*

Snap Kitchen wants Sales Associate Team Members who have a head for business and a passion for results. It is a Sales Associate Team Member's responsibility to engage with all customers; provide superb customer service, educate guests on all aspects of the business (Membership Program, Rewards Program, Referral Program), answer questions about our products and nutritional guidelines.

What you will do…

* Responsible for signing customers up for Snap Pass Membership, Loyalty Program, and general education about the Snap Kitchen MissionProvide excellent customer services and supporting Snap's mission to provide healthy convenient food

* Create a warm and welcoming store environment for all guests

* Greet and assist customers in a friendly and professional manner

* Have a Sales focused mentality

* Maintain overall store hygiene and cleanliness; Wiping down counters and tables, sweeping, making sure condiment station is always clean and everything is filled

* Promote new and popular menu items, Snap events and in-store loyalty program

* Utilize the Point-of-Sale cash system, process payments, refunds and issuing gift cards

* Build and maintain strong customer relationships to encourage repeat business.

* Achieve and exceed individual sales targets and KPIs

* Handle customer inquiries, feedback, and complaints professionally and efficiently

* Use upselling and cross-selling techniques to maximize sales opportunities

* Promote customer acquisition by way of marketing to neighboring businesses and/or organizations that fit our brand and wellness mission

Who you are…

* Previous RESULTS DRIVEN customer service experience within a retail, food, or nutrition environment

* A high school diploma with some college preferred

* High-Level Communication Skills

* 1-3 years of experience in Sales / Marketing preferred

* High-level drive to meet sales goals

* Commitment to the ongoing success of Snap Kitchen

* Passion, knowledge, and involvement in living a healthy lifestyle

* Have a passion for health and great food

* Ability to work in a fast-paced environment and ability to prioritize tasks

* Strong organizational skills and ability to pay attention to detail

* Ability to to navigate through different Operating Systems (iOS, Android, Windows, etc.)

* Ability to remain reserved in high pressure situations

* Drive sales through Membership Signups, Upselling, and Community Marketing

* Unpack inventory that weighs up to 50lbs

The Finer Print

* Who you report to: Shift Supervisor & General Manager

* Status: Part-time, Non-exempt

* Must be available Sunday, Monday, and Tuesday between the hours of 10:00 AM and 7:00 PM.

NOTE: Snap Kitchen is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state, or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Snap Kitchen equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.