Patient Registration Rep

3 weeks ago


Troy, United States Henry Ford Health System Full time
GENERAL SUMMARY:

Under general supervision, follows standard operating procedures and protocols for all patient registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections. Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers. Advocates on the caller/customer behalf to ensure their needs are met. Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management.

EDUCATION/EXPERIENCE REQUIRED:
  • High school diploma or G.E.D. equivalent required.
  • One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting preferred.
  • EPIC training/experience preferred. Insurance payor systems experience preferred.
  • ICD-10 medical terminology experience preferred.
  • Strong computer skills and working knowledge of Microsoft Office products.
  • Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff.
  • Must be willing and able to instruct others.
  • Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions.

  • ER Registration Clerk

    1 month ago


    Troy, United States Troy Regional Medical Center Full time

    Job DescriptionJob DescriptionTroy Regional is hiring a PRN Position in the Registration Offices.  The Registration Clerk will register patients as they present to the facility for testing or admission. This position will work closely with the physician's office or the Emergency Department to ensure all necessary paperwork is completed correctly,...


  • Troy, United States Mercy Full time

    We're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...


  • Troy, United States Mercy Full time

    We're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...


  • Troy, United States Mercy Full time

    We're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...


  • Troy, United States Mercy Full time

    We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare...


  • Troy, United States Mercy Full time

    We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare...

  • Front Desk Supervisor

    2 weeks ago


    Troy, United States BBL Hospitality Full time

    Front Desk Supervisor Job Details Job Location Hilton Garden Inn Troy - Troy, NY Position Type Full Time Salary Range $18.50 - $19.50 Hourly Job Category Hospitality - Hotel Description COME AND JOIN OUR AMAZING TEAM! $18.50-$19.50/hour Most positions do require weekend and holiday availability. We are pleased to share the benefit options that...

  • Front Desk Supervisor

    3 weeks ago


    Troy, United States BBL Hospitality Full time

    Job DetailsJob Location Hilton Garden Inn Troy - Troy, NY Position Type Full Time Salary Range $18.50 - $19.50 Hourly Job Category Hospitality - Hotel DescriptionCOME AND JOIN OUR AMAZING TEAM!$18.50-$19.50/hour Most positions do require weekend and holiday availability. We are pleased to share the benefit options that we offer: Paid Time Off 401K...

  • Optical Service Rep

    2 weeks ago


    Troy, United States Henry Ford Hospital Full time

    GENERAL SUMMARY: Greets and directs patients in a friendly, professional and efficient manner. Investigates and resolves patient inquiries concerning merchandise, service, and billing in person or over the phone. Completes and records sales transactions accurately in HFO Point of Sale (POS) system. Works closely with all HFO departments to coordinate...


  • Troy, United States Premier Health Partners Full time

    Premier ENT Associates - Upper Valley FT/ DAYS/ 80 hours per pay Summary The Medical Center Representative is responsible for general clerical, receptionist, billing, referrals, patient registration and customer service for the operation of the business office in a medical center. The MCR handles a high volume of sensitive medical, financial and personal...


  • Troy, United States Premier Health Partners Full time

    Premier ENT Associates - Upper Valley FT/ DAYS/ 80 hours per pay Summary The Medical Center Representative is responsible for general clerical, receptionist, billing, referrals, patient registration and customer service for the operation of the business office in a medical center. The MCR handles a high volume of sensitive medical, financial and personal...


  • Troy, United States Premier Health Partners Full time

    Upper Valley Family Medicine Dorset FT/ DAYS/ 80 hours per pay Summary The Medical Center Representative is responsible for general clerical, receptionist, billing, referrals, patient registration and customer service for the operation of the business office in a medical center. The MCR handles a high volume of sensitive medical, financial and personal...

  • Office Assistant

    4 days ago


    Troy, United States PSG Global Solutions Full time

    Under general direction, performs functions related to front desk activities including (but not limited to): scheduling appointments, registration, billing functions, insurance authorizations, phone communications, data entry into Epic/ Mosaiq data s Assistant, Office, Patient, Technology, Staffing


  • Troy, United States Premier Health Partners Full time

    Job Title: LPN - Med Pass - IV Unit: Progressive Care Shift: 7a-7:30p Facility: Upper Valley Medical Center General Summary/Responsibilities: The Licensed Practical Nurse administers patient care under the direction of the Registered Nurse. The Licensed Practical Nurse collaborates as a member of the nursing team to accomplish patient care activities...

  • Rehab Associate

    3 weeks ago


    Troy, United States Premier Health Partners Full time

    Upper Valley Medical Center Rehab Associate PRN - *AS NEEDED, 8 HOUR SHIFTS The Rehab Associate is responsible for financial counseling, informing patients on co-pays and deductibles, and/or providing financial assistance education to patient and their family. The Rehab Associate is responsible for scheduling, registration (including adding...


  • Troy, United States Premier Health Partners Full time

    Job Title: Licensed Practical Nurse Med Pass - IV cert Unit: Cardiac Telemetry Unit Shift: 7a-7p, 7p - 7:30a Facility: Upper Valley Medical Center The Licensed Practical Nurse administers patient care under the direction of the Registered Nurse. The Licensed Practical Nurse collaborates as a member of the nursing team to accomplish patient care...


  • Troy, United States Premier Health Partners Full time

    Job Title: LPN - Med Pass - IV Unit: Progressive Care Shift: 7p-7:30a Facility: Upper Valley Medical Center General Summary/Responsibilities: The Licensed Practical Nurse administers patient care under the direction of the Registered Nurse. The Licensed Practical Nurse collaborates as a member of the nursing team to accomplish patient care activities...


  • Troy, United States Premier Health Partners Full time

    Independently performs diagnostic cardiac echocardiology procedures utilizing proper techniques and protocols. Works under their scope of practice and in accordance with registry in the operation of equipment. Coordinates patient flow and the activities of the Cardiopulmonary Department. Exercises professional judgment in the performance of duties in order...

  • Registered Nurse

    3 weeks ago


    Troy, United States Marquis Home Care Full time

    **Marquis Certified Home Care - CHHA, OASIS visits only** **Exciting Opportunity with a growing company: Seeking Registered Nurses (RNs) to provide 1:1 treatment in patient homes.** **REGISTERED NURSE**: Full-Time or Part-Time - Troy (M-F, Weekend Requirement every few months) **Compensation**:Salary $70,000 - $88,000 for full-time employees, with extra...


  • Troy, United States Fresenius Medical Care Full time

    PURPOSE AND SCOPE: Provides nutritional services for the facility’s in-center and home patients as applicable in order to maximize the patient’s nutritional status and improve clinical outcomes. Functions as a member of the interdisciplinary healthcare team, supporting the FMCNA commitment to the Quality Enhancement Program (QEP) and Quality Assessment...