Dispensary Shift Lead

4 weeks ago

Cape Coral, United States iAnthus Capital Full time

Do you have what it takes to be a part of an industry-leading cannabis company? We are GrowHealthy - a company dedicated to delivering the best products and services possible to the patients of Florida. GrowHealthy is a high-growth business asset of iAnthus Capital Management. We are positioned to become one of Florida's largest and most trusted medical marijuana companies. Working hand-in-hand with state and local governments, the GrowHealthy brand features company-grown, tested, safe, and effective medical marijuana products

We are looking for a dispensary lead to join our team in Cape Coral

Key Responsibilities:

  • Create an environment of "Patients First" focusing on excellent patient interaction
  • Recognize and appropriately respond to the patients with ease and compassion
  • Maintain the highest level of confidentiality with patient information and interactions
  • Multi-task, think critically and work quickly to resolve problems as they arise
  • Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use Registry (OMMUR)
  • Keep current with company policies and procedures
  • Responsible for either opening or closing of dispensary (key holder)
  • Balance cash and product inventory as part of daily closing procedure
  • Observing and participating in patient services during consultation and sale
  • Maintain accountability of all team members, in relation to specific job description
  • Other duties as assigned by Manager
REQUIREMENTS
  • High School Diploma or equivalent
  • Must be at least 21 years of age
  • Recent and relevant hospitality and/or retail experience required
  • Must have reliable transportation
  • 2+ year customer service
  • Strong customer service skills
  • Must possess a positive and professional attitude
  • Ability to quickly learn and apply new technologies and systems
Minimum Qualifications:
  • Experience in hospitality service and/or high-volume retail environment
  • Bachelor's degree or equivalent required
  • 1 - 3 years in a retail environment managing a team
  • Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
  • Experience working with Excel, POS, and inventory management control systems
  • Strong interpersonal skills
  • Must be 21 years of age or older.
  • Must successfully pass an extensive background check, including CORI
Physical and Environmental Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Ability to work a minimum of 8 hours a day and rotating shifts;
  • Flexible schedule availability including nights, weekends and holidays;
  • Ability to lift, push, and pull 50 pounds;
  • Ability to sit, squat, bend, and kneel repetitively throughout a workday;
  • Ability to stand for extended periods of time;
  • Ability and willingness to work in the following conditions:
  • General office environment;
  • Extended computer usage;
  • Extended phone usage including teleconferences

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