Kitchen Worker Lead

2 weeks ago

Las Vegas, United States White Castle Vegas Full time

Hourly Position - Full Time - Benefits - Complimentary Meals - PTO and a Fun Work Environment

$15.00 per hour

**WCLV Lead Job Description**

- Ensure that department goals are communicated, understood, and by hourly team members at the beginning of their shift.

- Coordinate tasks to ensure that the restaurant runs efficiently and follow-up.

- Work with management to ensure that newly hired hourly team members receive proper training.

- Counsel hourly team members on work related concerns and issues to ensure satisfaction and productivity enlisting the support of management as needed.

- Listen to team members suggestions for improving how work is done and guests are served. Gain management support as needed to act upon suggestions.

- Work with management to ensure that hourly team members have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, inventory, etc.).

- Ensure that team members are continually and properly trained on all aspects of their job.

- Work with management to ensure that team members clearly understand the positional roles, responsibilities, and performance expectations.

- Address guest concerns, requests, or issues either individually or by enlisting the help of management or other team members.

- Give constructive feedback to team members to help them continue to improve at their job.

- Act as a bridge between management and hourly team members to facilitate restaurant operation (e.g., keep managers apprised of hourly team members activities, issues, challenges, etc.).

- Collaborate with management to develop and carryout ideas and procedures to continuously improve team performance.

- Enforce compliance with company and mandated standards (e.g., safety, OSHA, department-specific procedures, SNHD regulations).

- Work with management to recognize and celebrate hourly associate performance contributions (e.g., department-specific recognition programs).

- Manage basic human resource issues/concerns of hourly team members enlisting the support of management as needed (payroll, work hours, etc.).

- As an hourly team members first point of contact, provide fair and consistent assistance.

- Conduct day-to-day shift supervision and oversee restaurant operations (e.g. assign positions, coordinate breaks, manager checklist completion, counting safe, etc.).

- Serve as an individual contributor and department role model by performing technical or functional job duties (e.g., accounting, food preparation, room preparation, sanitation standards).

- Assist in working toward positive financial results through waste control, labor control and guest satisfaction.

- Assist in maintaining a highly motivated and well-trained staff.

- Maintain a safe and sanitary work environment for all team members and guests.

- Be on the floor during entire meal period and ensure adequate coverage (except during your breaks).

- Ensure that only a quality product is being served.

- Ensure all side work is done as required.

- Monitor uniform standards with yourself and team members to include health cards.

- Continually inspect all areas of the venue to ensure any/all maintenance tasks get communicated to management and completed.

- Set the example and enforce the standards of honesty, integrity, respect and teamwork.

- You worked hard to get here, now work hard to keep your position.

Company : Terrible Herbst Oil Company

Position : Kitchen Worker Lead

Status : Full Time

Shift : First (Day), Second (Afternoon), Third (Night)

Req # : 7012058

Date Posted : March 01, 2022

Location : 107 N 4th St, Las Vegas, US, NV, 89101

Job Category : Restaurant/Taverns

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