Data and Systems Support Specialist
3 weeks ago
Administrative and Business Office Support/Other
Date Posted:
4/2/2024
Location:
Oxford Virtual Academy
Date Available:
April 2024 or ASAP
District:
Oxford Community Schools - website Data & Systems Support Specialist
Oxford Virtual Academy
2023-2024
Primary Function: Assist in the support, development, and growth of Oxford Virtual Academy and Oxford Virtual Solutions data and systems.
Qualifications - Education & Experience
- Associate degree or higher in a technology-related field or equivalent experience.
- Experience managing data across multiple online systems.
- Experience using advanced Excel skills (i.e. Logic Functions, Conditional Formatting, Data Validation, VLOOKUP, Pivot tables, etc.) and ability to learn new skills quickly.
- Experience troubleshooting and supporting end users with technical issues.
- Experience in at least one programming language commonly used in the industry, such as Python, PHP, or JavaScript.
- Basic knowledge of database management systems (DBMS) such as MySQL, PostgreSQL, or MongoDB.
- Understanding of web development technologies such as HTML, CSS, and JavaScript.
- At ease with learning new technology skills, programs, and instructional platforms.
- Ability to work a flexible schedule during peak times of the year.
- Ability to efficiently manage multiple projects and tasks to meet deadlines along with a sense of urgency.
- Possess superior organization skills with high attention to detail.
- Capable of problem-solving and working well independently.
- Exhibit professionalism and a positive attitude when working with others.
- Experience working in schools and managing student records such as transcripts, grades, and the master schedule.
- Responsible for managing and validating course enrollments and material purchases.
- Such alternatives to the above qualifications as the Board may find appropriate and acceptable.
Essential Duties & Responsibilities
- Provide support to administration for data requests.
- Assist in managing multiple requests that support instruction and daily operations of the virtual academy and district.
- Provide accurate and efficient data entry into databases, spreadsheets, or other data management systems.
- Organize and maintain data integrity and consistency.
- Maintain staff and student data confidentiality.
- Develop and maintain scripts to automate repetitive tasks, such as data entry, validation, or manipulation.
- Utilize scripting languages like PHP, JavaScript, or PowerShell to create efficient automation solutions.
- Provide technical support for data entry systems or scripts, resolving issues promptly to minimize downtime.
- Debug scripts and troubleshoot errors to ensure smooth operation of automation processes.
- Document troubleshooting procedures and solutions for future reference.
- Keep abreast of emerging technologies and best practices in data management and automation.
- Provide basic troubleshooting assistance for software issues users encounter, such as application errors, login problems, or software crashes.
- Assist users with software installations, updates, and configurations.
- Escalate more complex software issues to higher-level support teams as needed.
- Assist users with basic hardware troubleshooting, including issues related to computers, printers, scanners, and other peripherals.
- Log and track support requests using ticketing systems or help desk software.
- Provide remote assistance to users using remote desktop tools or screen-sharing software.
- Provide data support for the Director of the Shared Time Program.
- Maintain regular and predictable attendance.
- Support the OCS vision and mission.
- Perform other duties as required.
Reports to: Assistant Principal/OVA Tech Director & Director of Shared Time
Salary: starting at $42,877
Benefits: Oxford Community Schools provides company paid coverage for dental, vision, life insurance, long-term disability, employee assistance program, sick and vacation days. In addition, Oxford Community Schools offers comprehensive medical coverage or a cash in lieu benefit, health savings account, flexible spending plans, tax-sheltered annuity (TSA) plans and the Office of Retirement Services retirement plans.
To Begin: April 2024 or ASAP
Attachment(s):
- Official OCS Posting
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