Insurance Service Specialist
4 weeks ago
- This position is fully remote, but candidates MUST RESIDE in one of the following states: CT, PA, NJ, MD, DE, VA, WV, KY, OH, IN, KS, OK or SD
- Become part of AAA's established & trusted brand We've been serving our members for over 100 years
- Ability to quote and sell through multiple carriers
- Monthly bonus potential
- Computer equipment provided by AAA Club Alliance
- A competitive hourly rate of $18.00 to $24.00/hour, depending on experience
- 3+ weeks of Paid Time Off
- 8 Paid Holidays
- 401(k) plan with employer match up to 7%
- Medical, Dental, Vision and Prescription coverage
- FREE AAA membership (inclusive of product & service discounts)
- FREE Life Insurance
- An in-house virtual training program
- High school diploma or equivalent
- 3+ years of customer service and/or sales experience in an insurance environment
- Active Property and Casualty license
- Membership license required or ability to obtain license within 90 days of employment.
- Schedule Requirements: Monday - Friday, 10 a.m. to 6 p.m. Central Time with rotating Saturday's with team. Saturday hours would be 8 am to 4 pm Central Time.
- Execute and facilitate insured's service requests accurately and timely, while anticipating the sale for account rounding and cross-selling opportunities
- Counsel the policyholder concerning appropriate coverage, policy limits, payment options and state laws that will best meet their needs
- Work with policyholders from the agencies existing book of business through inbound telephone calls, direct mail, and email to review policies prior to renewal. Review and update policy to enhance retention and better meet the needs of the consumer.
- Receive and respond to calls and emails received by the insurance service center documenting all activity (changes to policy, coverage options, recommendations and cross-selling) in EPIC.
- Serve as liaison between the customer, sales agent and manager to ensure timeliness of responses and compliance with established company policies and procedures.
- Counsel the members and non-members regarding membership benefits in correlation with insurance products.
AAA Club Alliance (ACA) is an affirmative action - equal opportunity employer.
Our investment in Diversity, Equity, and Inclusion:
At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color, gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.
Job Category:
Admin - Clerical
-
Customer Service Representative
3 weeks ago
Wilmington, United States Corporation Service Company Full timeAre you passionate about delivering exceptional service? Us too. Customer Service Representative - Business License Insurance Wilmington, DE (Onsite) Monday - Friday, 9am- 6pm We’re hiring a Customer Service Representative for our Business License Insurance team. You’ll work directly with our customers (other companies) and teams at CSC to...
-
Medical Insurance Specialist
2 months ago
Wilmington, United States Medical Associates of Delaware Full timeA medical practice in Wilmington, DE is looking for a part-time medical insurance verification specialist to assist with insurance verification, pre-certifications, referrals, and patient scheduling, etc. We look forward to hearing from you soon and adding great new members to our team! **Responsibilities**: - Verify benefit eligibility - Initiate and...
-
Customer Service Representative
4 weeks ago
Wilmington, United States Corporation Service Company Full timeJob DescriptionAre you passionate about delivering exceptional service? Us too.Customer Service Representative - Business License InsuranceWilmington, DE (Onsite)Monday - Friday, 9am- 6pm We're hiring a Customer Service Representative for our Business License Insurance team. You'll work directly with our customers (other companies) and teams at CSC to...
-
Customer Service Representative
2 weeks ago
Wilmington, United States Corporation Service Company Full timeJob DescriptionAre you passionate about delivering exceptional service? Us too.Customer Service Representative - Business License InsuranceWilmington, DE (Onsite)Monday - Friday, 9am- 6pm We're hiring a Customer Service Representative for our Business License Insurance team. You'll work directly with our customers (other companies) and teams at CSC to...
-
Customer Service Representative
3 weeks ago
Wilmington, United States Corporation Service Company Full timeJob DescriptionAre you passionate about delivering exceptional service? Us too.Customer Service Representative - Business License InsuranceWilmington, DE (Onsite)Monday - Friday, 9am- 6pm We're hiring a Customer Service Representative for our Business License Insurance team. You'll work directly with our customers (other companies) and teams at CSC to...
-
Cash Application Specialist
2 months ago
Wilmington, United States Combined Insurance Full time**Cash Application Specialist** **Responsibilities**: - Assume ownership and respond to customer (internal/external) billing correspondence, and inquiries in a customer-centric, efficient, accurate and professional manner to achieve an optimal outcome. - Coordination across multiple business partners to provide end to end servicing, ensuring the complete...
-
Outstanding Insurance Specialist
2 months ago
Wilmington, United States Riccobene Associates Family Dentistry Full timeThe Remote Outstanding Insurance Specialist is a critical role responsible for effectively and efficiently managing the accounts receivable process for an assigned group of payors or supported region/company. This is an in office position. Responsibilities • Ensures claims are processed accurately to secure timely payment. • Responds to inquiries,...
-
Insurance Agent
3 weeks ago
Wilmington, North Carolina, United States Comparion Insurance Agency Full timePay PhilosophyThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as...
-
Insurance Agent
3 weeks ago
Wilmington, Delaware, United States Comparion Insurance Agency Full timePay PhilosophyThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as...
-
Insurance Agent
1 month ago
Wilmington, North Carolina, United States Comparion Insurance Agency Full timePay PhilosophyThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as...
-
Insurance Agent
1 month ago
Wilmington, Delaware, United States Comparion Insurance Agency Full timePay PhilosophyThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as...
-
Remote Insurance Benefit Specialist
4 weeks ago
Wilmington, United States American Income Life AO - Nancy Duong Full timeJob DescriptionJob DescriptionAre you ready to revolutionize your work-life balance while achieving remarkablesuccess? Join our fully virtual and work-from-home team, where you can earn anextraordinary income without compromising precious family moments. Embracethe freedom to choose your working hours, tailored to the needs of YOU and yourloved ones.We are...
-
Regional Service Specialist
1 week ago
Wilmington, United States Allied Universal® Full timeRegional Service Specialist **Overview**: When you join the Allied Universal® Technology Services, you are joining one of the fastest growing security systems integrators in North America. Build your career within a fast-paced, dynamic, and diverse environment that combines leading-edge technology solutions - electronic access control, video surveillance,...
-
Insurance Account Manager Executive
4 weeks ago
Wilmington, United States Brad Sizemore Insurance Full timeAbout Us: Brad Sizemore Insurance is a cutting-edge agency known for its innovative use of technology and user-friendly services. We pride ourselves on delivering exceptional service to our clients while maintaining a dynamic and adaptable work environment. As we continue to grow, we are looking for a driven and experienced Account Manager Executive to join...
-
Insurance Account Manager Executive
3 weeks ago
Wilmington, United States Brad Sizemore Insurance Full timeAbout Us: Brad Sizemore Insurance is a cutting-edge agency known for its innovative use of technology and user-friendly services. We pride ourselves on delivering exceptional service to our clients while maintaining a dynamic and adaptable work environment. As we continue to grow, we are looking for a driven and experienced Account Manager Executive to join...
-
Insurance Account Manager Executive
3 weeks ago
Wilmington, United States Brad Sizemore Insurance Full timeAbout Us: Brad Sizemore Insurance is a cutting-edge agency known for its innovative use of technology and user-friendly services. We pride ourselves on delivering exceptional service to our clients while maintaining a dynamic and adaptable work environment. As we continue to grow, we are looking for a driven and experienced Account Manager Executive to join...
-
Billing Specialist
6 days ago
Wilmington, United States Corporation Service Company Full timeJob DescriptionBilling and Invoicing SpecialistWilmington, DEHybrid8:00 am to 5:00 pm We have an exciting opportunity for a Billing and Invoicing Specialist. The Billing and Invoicing Specialist is responsible for processing credits and rebills as requested by internal customers as well as other projects and assignments as needed. Someone who is proficient...
-
Wilmington, United States James E. Moore Insurance Agency, Inc. Full timeJob DescriptionJob DescriptionBase salary, commission opportunity and full benefits! Be mentored by the best! We're a successful and established three generation company that cares about our employees and clients. We are looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Licensed Insurance Customer...
-
Wilmington, United States James E. Moore Insurance Agency, Inc. Full timeJob DescriptionJob DescriptionBase salary, commission opportunity and full benefits! Be mentored by the best! We're a successful and established three generation company that cares about our employees and clients. We are looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Licensed Insurance Customer...
-
Global Support Specialist
2 weeks ago
Wilmington, United States CSC (Corporation Service Company) Full time**Global Support Specialist** **Wilmington, DE (Onsite)** **Mon-Fri 9am-6pm** CSC’s Global Subsidiary Management (GSM) Team offers corporate compliance, corporate secretarial and governance services to Fortune 500 companies in more than 140 countries around the globe. By partnering with CSC, clients reduce the complexities associated with international...
