Service Specialist

3 months ago

Portola Valley, United States ApTask Full time
About Client:
Company is a worldwide provider of legal services, serving law firms, corporations, financial institutions and government agencies-helping them streamline the administration of business operations.
Its scalable, flexible technology is designed to help you quickly and efficiently turn huge amounts of data into manageable, actionable tools you can use to meet a variety of objectives.

Rate Range: $19-$21/Hr

Job Description
Responsibilities and Essential Functions:
  • Provide support for miscellaneous requests and flex services with a "can do" attitude and philosophy
  • Maintain a positive team-player mentality
  • Accurately communicate with client staff and EPIQ team members regarding commitments, deadlines, challenges, requests, etc.
  • Deliver on service commitments in a timely and accurate manner
  • Invest proper effort and QC approach to deliver highest quality work and service
  • Comply with EPIQ's standards of operations as set forth in the contract agreement, the site operations manual, and the employee handbook
Reception:
  • Work closely with the client's staff to ensure seamless day-to-day operations as the first line of contact with the client's visitors
  • Answer incoming telephone calls and direct call traffic to the proper person
  • ake accurate and complete messages for those employees who may be unavailable
  • Greet and announce visitors in a friendly and business-like manner
  • Maintain neatness and organization of reception desk and front closet areas with various administrative duties as outlined by the Site Manager
  • Provide excellent client service as the liaison between the Firm/Organization and their building management
  • Assist with office moves, maintenance of carpet log, hanging of pictures, light bulb outages, furniture rehabilitation, etc.
  • Coordinate office furniture and equipment moves with other operating departments of the firm, such as IT, Telecom, Maintenance, and Janitor
  • Responsible for communicating facility issues with client and assisting where needed
Floor Coordination:
  • Provide excellent client service as the first line of contact with the client
  • Responsible for the organization and upkeep of various satellite copy rooms throughout an assigned work area.
  • This includes the stocking of general supplies, delivery of paper, and basic daily maintenance of the copier(s) in that area
  • Responsible for the pick-up and delivery of all mail/parcels as well as all copy, print and scan projects that area assigned to the Copy Center
Top 3 Required Skills:
  • Must have customer service experience and great communication
  • Must have great energy/good attitude
  • Food services, print/mail work expereince is a plus


Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees.

About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com .

  • Service Specialist

    2 weeks ago

    Portola Valley, California, United States ApTask Full time

    About ApTaskApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management.Job...

  • Service Specialist

    1 month ago

    Portola Valley, California, United States ApTask Full time

    {"About the Role": "At ApTask, we are seeking a highly skilled Service Specialist to join our team. As a key member of our operations team, you will be responsible for providing exceptional client service and support to our clients.Responsibilities:* Provide support for miscellaneous requests and flex services with a "can do" attitude and philosophy*...

  • Service Coordinator

    4 weeks ago

    Portola Valley, California, United States ApTask Full time

    About the RoleWe are seeking a highly skilled and motivated Service Specialist to join our team at ApTask. As a Service Specialist, you will play a critical role in providing exceptional support to our clients and ensuring seamless day-to-day operations.Key ResponsibilitiesProvide top-notch customer service and support to clients, responding to their needs...

  • Service Specialist

    3 weeks ago

    Portola Valley, California, United States ApTask Full time

    About ApTaskApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management.Job...

  • Protection Specialist

    2 weeks ago

    Portola Valley, California, United States Foresight Security Consulting Full time

    Job Title: Protection Specialist, Residential Security TeamJob Summary:Foresight Security Consulting is seeking dedicated residential protection specialists to join our growing security team. This role requires vigilant, detail-oriented professionals who can operate in a dynamic, multi-faceted, and multi-residence environment.Key Responsibilities:Ensure the...

  • Tree Care Specialist

    2 months ago

    Portola Valley, California, United States Bartlett Tree Experts Full time

    OverviewBartlett Tree Experts is a professional and safe work environment that values excellence in safety, scientific research, lifelong learning, and career development. If you enjoy working outdoors, consider a career with us.As a Tree Care Specialist, you will be an integral member of a tree care crew with the primary responsibility of tree climbing and...

  • Records Management Specialist

    4 weeks ago

    Portola Valley, California, United States ApTask Full time

    About the RoleWe are seeking a highly organized and detail-oriented Records Management Specialist to join our team at ApTask. As a key member of our operations team, you will be responsible for ensuring the effective maintenance of our records management systems, including database management and troubleshooting.Key ResponsibilitiesOversee the day-to-day...

  • Administrative Support Specialist

    1 week ago

    Portola Valley, California, United States REVOLUTION Medicines Full time

    Job SummaryWe are seeking a highly skilled and experienced Administrative Support Specialist to join our team at Revolution Medicines. The successful candidate will provide high-level administrative support to our functional groups, leadership teams, and staff.Key ResponsibilitiesHeavy calendaring using Outlook, including coordination of internal and...

  • Dental Care Specialist

    2 weeks ago

    Portola, California, United States Eastern Plumas Health Care Full time

    Job SummaryThe Dental Care Specialist will conduct a program of general practice dental care with responsibility for examination, diagnosis, and treatment of pediatric and adult patients, emphasizing preventive care and instruction in dental hygiene. The ideal candidate will provide dental treatment and advice to patients as may be indicated, with a focus on...

  • Records Specialist

    2 months ago

    Portola Valley, United States ApTask Full time

    About Client: Company is a worldwide provider of legal services, serving law firms, corporations, financial institutions and government agencies-helping them streamline the administration of business operations. Its scalable, flexible technology is designed to help you quickly and efficiently turn huge amounts of data into manageable, actionable tools you...

  • Service Specialist

    4 weeks ago

    Grass Valley, California, United States Save Mart Supermarkets Full time

    About UsThe Save Mart Companies operate a network of grocery stores in California and Western Nevada, serving neighborhoods with a wide range of products and services. Our commitment to quality and customer satisfaction is reflected in our stores and our people.Job SummaryWe are seeking a Service Specialist to join our team at Save Mart Supermarkets. As a...

  • Housing Resource Specialist

    2 weeks ago

    Moreno Valley, California, United States Jewish Family Service Full time

    Housing Resource SpecialistAt Jewish Family Service of San Diego, we are seeking a skilled Housing Resource Specialist to join our team. As a Housing Resource Specialist, you will be responsible for providing critical support to individuals and families in need of housing and related services. Your expertise will help us build a stronger, more resilient...

  • Tree Care Specialist

    1 month ago

    Portola Valley, California, United States Bartlett Tree Experts Full time

    About the RoleBartlett Tree Experts is seeking a skilled Arborist Climber to join our team. As an integral member of a tree care crew, you will be responsible for tree climbing and assisting Arborist Crew Leaders in performing all tree and shrub care services on residential and commercial properties.Key ResponsibilitiesPerform tree climbing and pruning...

  • Insurance Loss Control Specialist

    2 weeks ago

    Portola Valley, California, United States Davies Risk Services Full time

    Job OpportunityDavies Risk Services is seeking independent contractors to perform insurance property inspections in the Portolla Pines, CA area. This is a great opportunity for individuals with insurance loss control experience, or those with a background in construction, firefighting, real estate, or previous military service.Key Responsibilities:Schedule...

  • Mail Delivery Specialist

    1 week ago

    LOCUST VALLEY, United States US Postal Service Full time

    Job SummaryAs a Mail Delivery Specialist with the US Postal Service, you will be responsible for delivering and collecting mail in a prescribed area. This role requires maintaining professional and effective public relations with customers and others, as well as obtaining a general familiarity with postal laws, regulations, products, and procedures commonly...

  • Mail Processing Specialist

    1 week ago

    Pope Valley, United States United States Postal Service Full time

    Mail Processing SpecialistThe United States Postal Service is currently hiring for a Mail Processing Specialist position. This role is responsible for the processing and handling of mail, ensuring timely and efficient delivery to customers. As a Mail Processing Specialist, you will be part of a team that operates over 30,000 post office locations, delivering...

  • Arborist Climber

    2 months ago

    Portola Valley, California, United States Bartlett Tree Experts Full time

    About the RoleBartlett Tree Experts is a leading provider of tree care services, and we are seeking a skilled Arborist Climber to join our team. As an Arborist Climber, you will be responsible for climbing trees and assisting Arborist Crew Leaders in performing various tree and shrub care services on residential and commercial properties.Key...

  • Retail Merchandising Specialist

    1 week ago

    Valley Grande, Alabama, United States Drive Line Service Full time

    Job Summary:Retail Merchandising Specialist - Flexible Hours and WorkdaysDriveline is seeking a Retail Merchandising Specialist to join our national retail merchandising team. As a Retail Merchandising Specialist, you will be responsible for providing high-quality retail services to the largest retailers in the United States. This is a flexible, variable...

  • Physical Therapist

    2 weeks ago

    Portola Valley, California, United States At Home Therapies Full time

    Overview:We are seeking a skilled Physical Therapist to join our team at At Home Therapies. As a licensed and registered therapist, you will provide comprehensive physical therapy evaluations and treatment plans to patients in our assisted living facility.About Us:At Home Therapies is a leading provider of rehabilitation services, with over 30 years of...

  • Clinical Psychologist

    1 week ago

    Portola Valley, California, United States Kaiser Full time

    Job Summary:As a Clinical Psychologist in our Autism Spectrum Disorder (ASD) Division, you will provide mental health assessment, diagnosis, and treatment services for adult and child members with a broad range of mental health needs. You will collaborate with a multidisciplinary team to develop and implement individualized treatment plans, and provide...