Service Specialist

3 months ago


Portola Valley, United States ApTask Full time
About Client:
Company is a worldwide provider of legal services, serving law firms, corporations, financial institutions and government agencies-helping them streamline the administration of business operations.
Its scalable, flexible technology is designed to help you quickly and efficiently turn huge amounts of data into manageable, actionable tools you can use to meet a variety of objectives.

Rate Range: $19-$21/Hr

Job Description

Responsibilities and Essential Functions:
  • Provide support for miscellaneous requests and flex services with a "can do" attitude and philosophy
  • Maintain a positive team-player mentality
  • Accurately communicate with client staff and EPIQ team members regarding commitments, deadlines, challenges, requests, etc.
  • Deliver on service commitments in a timely and accurate manner
  • Invest proper effort and QC approach to deliver highest quality work and service
  • Comply with EPIQ's standards of operations as set forth in the contract agreement, the site operations manual, and the employee handbook
Reception:
  • Work closely with the client's staff to ensure seamless day-to-day operations as the first line of contact with the client's visitors
  • Answer incoming telephone calls and direct call traffic to the proper person
  • ake accurate and complete messages for those employees who may be unavailable
  • Greet and announce visitors in a friendly and business-like manner
  • Maintain neatness and organization of reception desk and front closet areas with various administrative duties as outlined by the Site Manager
  • Provide excellent client service as the liaison between the Firm/Organization and their building management
  • Assist with office moves, maintenance of carpet log, hanging of pictures, light bulb outages, furniture rehabilitation, etc.
  • Coordinate office furniture and equipment moves with other operating departments of the firm, such as IT, Telecom, Maintenance, and Janitor
  • Responsible for communicating facility issues with client and assisting where needed
Floor Coordination:
  • Provide excellent client service as the first line of contact with the client
  • Responsible for the organization and upkeep of various satellite copy rooms throughout an assigned work area.
  • This includes the stocking of general supplies, delivery of paper, and basic daily maintenance of the copier(s) in that area
  • Responsible for the pick-up and delivery of all mail/parcels as well as all copy, print and scan projects that area assigned to the Copy Center
Top 3 Required Skills:
  • Must have customer service experience and great communication
  • Must have great energy/good attitude
  • Food services, print/mail work expereince is a plus


Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees.

About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com .

  • Portola Valley, California, United States REVOLUTION Medicines Full time

    Job SummaryWe are seeking a highly skilled and experienced Administrative Support Specialist to join our team at Revolution Medicines. The successful candidate will provide high-level administrative support to our functional groups, leadership teams, and staff.Key ResponsibilitiesHeavy calendaring using Outlook, including coordination of internal and...


  • Portola, California, United States Eastern Plumas Health Care Full time

    Job SummaryThe Dental Care Specialist will conduct a program of general practice dental care with responsibility for examination, diagnosis, and treatment of pediatric and adult patients, emphasizing preventive care and instruction in dental hygiene. The ideal candidate will provide dental treatment and advice to patients as may be indicated, with a focus on...

  • Clinical Psychologist

    4 weeks ago


    Portola Valley, California, United States Kaiser Full time

    Job Summary:As a Clinical Psychologist in our Autism Spectrum Disorder (ASD) Division, you will provide mental health assessment, diagnosis, and treatment services for adult and child members with a broad range of mental health needs. You will collaborate with a multidisciplinary team to develop and implement individualized treatment plans, and provide...


  • Pope Valley, United States United States Postal Service Full time

    Mail Processing SpecialistThe United States Postal Service is currently hiring for a Mail Processing Specialist position. This role is responsible for the processing and handling of mail, ensuring timely and efficient delivery to customers. As a Mail Processing Specialist, you will be part of a team that operates over 30,000 post office locations, delivering...


  • LOCUST VALLEY, United States US Postal Service Full time

    Job SummaryAs a Mail Delivery Specialist with the US Postal Service, you will be responsible for delivering and collecting mail in a prescribed area. This role requires maintaining professional and effective public relations with customers and others, as well as obtaining a general familiarity with postal laws, regulations, products, and procedures commonly...


  • Portola Valley, California, United States At Home Therapies Full time

    About the RoleWe are seeking a highly skilled Physical Therapist Assistant to join our team at At Home Therapies. As a Physical Therapist Assistant, you will provide comprehensive treatment to patients under the supervision of a Physical Therapist, according to state practice guidelines.Key Responsibilities:Assist in identifying appropriate patients and...


  • Valley Grande, Alabama, United States Drive Line Service Full time

    Job Summary:Retail Merchandising Specialist - Flexible Hours and WorkdaysDriveline is seeking a Retail Merchandising Specialist to join our national retail merchandising team. As a Retail Merchandising Specialist, you will be responsible for providing high-quality retail services to the largest retailers in the United States. This is a flexible, variable...


  • Portola Valley, California, United States At Home Therapies Full time

    About At Home Therapies:We are a leading provider of rehabilitation services, with over 30 years of experience and a team of over 7,000 therapists across 28 states.As a Certified Occupational Therapy Assistant, you will play a vital role in our team, providing comprehensive treatment to patients under the supervision of an OTR and according to state...


  • Yucca Valley, California, United States United States Postal Service Full time

    Job Summary:The United States Postal Service is seeking a skilled Mail Processing Specialist to join our team. As a Mail Processing Specialist, you will play a critical role in the processing and delivery of mail and packages across the country.Key Responsibilities:* Sort and process mail and packages for delivery* Operate various mail processing equipment,...


  • Lucerne Valley, California, United States United States Postal Service Full time

    Job Summary:The United States Postal Service is seeking a highly motivated and detail-oriented individual to join our team as a Mail Processing Specialist. As a Mail Processing Specialist, you will play a critical role in the processing and handling of mail, ensuring timely and efficient delivery to our customers.Key Responsibilities:Sort and handle mail to...

  • IT Support Specialist

    1 month ago


    Portola, California, United States Intelligent Technical Solutions Full time

    Job Title: IT GeneralistIntelligent Technical Solutions is seeking a highly skilled and detail-oriented IT Generalist to join our team. As an IT Generalist, you will be responsible for providing top-notch technical assistance to our clients, ensuring their IT needs are met with excellence.Key Responsibilities:Resolve technical issues with workstations,...


  • Valley Center, Kansas, United States United States Postal Service Full time

    Postal Operations Support SpecialistThe United States Postal Service is seeking a skilled Postal Operations Support Specialist to join our team. As a key member of our operations team, you will be responsible for providing support to our postal operations, including mail processing and distribution. Responsibilities:Assist in the processing and distribution...


  • Spring Valley, Minnesota, United States Dungarvin Full time

    Unlock Your Potential as a Mental Health Specialist IIAt Dungarvin, we're dedicated to providing exceptional care for individuals with intellectual and developmental disabilities. As a Mental Health Specialist II, you'll play a vital role in our Acute Behavioral Services (ABS) programs, working with individuals who require intensive support due to complex...


  • Portola, California, United States AB Staffing Full time

    ER Nurse Job Opportunity with AB StaffingAre you a skilled and compassionate ER nurse looking for a new challenge? AB Staffing is a leading healthcare staffing agency that specializes in placing healthcare professionals in top facilities across the United States.We offer a range of travel assignments from three months to one year, giving you the flexibility...


  • Sun Valley, Nevada, United States Drive Line Service Full time

    Key Responsibilities:As a Retail Merchandising Specialist with Drive Line Service, you will be responsible for visiting various retail locations within a 25-mile radius of your home. Your tasks will include auditing products, counting inventory, setting new fixtures and displays, and stocking products. You will also be responsible for placing shelf labels...


  • Moreno Valley, California, United States Dollar Tree Full time

    Dollar Tree is a dynamic retail company seeking a Customer Service Retail Specialist to join our team. We offer a competitive salary range of $9.50 to $12.50 per hour, based on location and experience.Job Description:As a Customer Service Retail Specialist at Dollar Tree, you'll be responsible for:Handling all sales transactions with a high level of accuracy...


  • Chino Valley, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...


  • Apple Valley, California, United States Old Navy Full time

    Job OverviewWe are seeking a skilled Sales and Service Specialist to join our team at Old Navy. As a Sales and Service Specialist, you will be responsible for creating memorable shopping experiences for customers, driving sales, and executing company processes and procedures. Your passion for apparel and fashion trends, combined with your ability to thrive...


  • Castro Valley, California, United States Tender Loving Care House Cleaning Service Full time

    Job DescriptionWe are seeking a reliable and self-motivated individual to join our team at Tender Loving Care House Cleaning Service. As a cleaning specialist, you will be responsible for ensuring our clients' homes are neat, clean, and sanitized. Your duties will include cleaning entire homes, including kitchens, bathrooms, and living areas.Our clients are...


  • Fountain Valley, United States In Motion O.C. Full time

    In Motion O.C. is a beautiful 10,000+ square foot State of the Art facility in the heart of Irvine providing Physical Therapy, Fitness and Massage Therapy. Our Mission: To give hope, healing, confidence, and joy to others. We are the nation's #1 ranked Physical Therapy company on both Yelp and Google Reviews and currently have 3 clinics and are expanding, so...