Call Center Representative

7 days ago

Charles Town, United States Gold Medal Full time
CUSTOMER SERVICE REPRESENTATIVE
We currently have an opening for a Customer Service Representative. We offer great benefits -Paid Time Off, Paid Holidays, Health, Dental and Vision Insurance for You and Your Family, 401K Retirement Planning Options, Room for Growth in the Organization and a Salary that is Negotiable Based on Experience.

We are looking for a customer service representative (CSR) to be responsible for prospecting, generating and developing new customers, data entry, managing Accounts Receivables, and receiving inbound calls in a call center environment. This position will report to a Customer Service Manager.

RESPONSBILITIES:
  • Answer incoming calls, providing excellent, professional, respectful, and helpful service to our customers.
  • As opportunity presents, assist in generating new business through upselling to existing accounts, or facilitating the establishment of new accounts.
  • Assist in the creation of appropriate documentation to establish new service or roll-off orders.
  • Establish and maintain a high level of customer satisfaction by resolving customer/service issues and aiding in the resolution of accounts receivable disputes.
  • Aid in the collection of past due debts and minimize bad debt through assisting customers calling in to resolve payment issues.
  • Communicate effectively with the Sales Manager, General Manager, and Operations.
  • Develop fundamental knowledge of customers within assigned territory, industry pricing, and competition.
  • Gain an understanding of and implement the division's pricing and service policies.
  • Acquire a basic understanding of appropriate local, state and Federal regulations.
  • Strengthen and maintain relationships of current customers.
REQUIREMENTS:
  • Excellent verbal and written communication skills.
  • Ability to maintain strict confidentiality.
  • Strong attention to detail.
  • Ability to multitask and prioritize workloads.
  • Ability to work successfully with minimal supervision
  • Ability to conduct work with strong personal and professional ethics and integrity.
  • Ability to provide excellent customer service.
  • Proficiency in Microsoft Outlook, Word, Excel and PowerPoint.
  • Competence in using the Internet.
WORKING CONDITIONS:

This work is typically performed indoors in an office setting. Employee is frequently exposed to routine office noise. On occasion, employee may have a need to enter the garage and/or yard; when necessary, employee will be exposed to loud noise and various weather conditions. Appropriate Personal Protective Equipment is required to be properly worn when and where required, and will be provided to the employee.

JOB BENEFITS:
  • Competitive Salary - Negotiable based on experience.
  • Paid Time Off/Paid Holidays.
  • Individual and Family Health, Dental, and Vision Insurance Options.
  • 401K Retirement Planning Options.
  • Life Insurance Options.
  • Great Management Team.
  • Room for growth within the Organization

Job Type: Full-time

  • Call Center Representative

    2 months ago

    St Charles, United States Bath Planet Full time

    Call Center Representative With more than 25 years in business, Bath Planet of St. Louis is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center Representative for...

  • Bilingual Call Center Representative

    1 month ago

    St Charles, United States Bath Planet Full time

    Bilingual Call Center Representative With more than 25 years in business, Bath Planet of St. Louis is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Bilingual Call Center...

  • Customer Service Representative

    4 weeks ago

    Charles Town, United States Caliber Collision Centers Full time

    Service Center Charles Town JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level...

  • Inbound Inside Sales Representative

    1 month ago

    Saint Charles, United States Evercare Protection Full time

    We are an inbound direct marketing sales call center for extended automobile and home warranties. We are now hiring Inbound Inside Sales Representatives to conduct over-the-phone sales for Evercare Protection & 4 Ever Home USA.You are not required to make cold calls in this position.Median annual earnings are $65k to $70k; top reps earn $180k to $220k....

  • Inbound Inside Sales Representative

    2 weeks ago

    Saint Charles, United States Evercare Protection Full time

    We are an inbound direct marketing sales call center for extended automobile and home warranties. We are now hiring Inbound Inside Sales Representatives to conduct over-the-phone sales for Evercare Protection & 4 Ever Home USA.You are not required to make cold calls in this position.Median annual earnings are $65k to $70k; top reps earn $180k to $220k....

  • Inbound Inside Sales Representative

    5 months ago

    Saint Charles, United States Evercare Protection Full time

    We are an inbound direct marketing sales call center for extended automobile and home warranties. We are now hiring Inbound Inside Sales Representatives to conduct over-the-phone sales for Evercare Protection & 4 Ever Home USA. You are not required to make cold calls in this position. Median annual earnings are $65k to $70k; top reps earn $180k to $220k....

  • Inbound Inside Sales Representative

    2 months ago

    Saint Charles, United States Evercare Protection Full time

    We are an inbound direct marketing sales call center for extended automobile and home warranties. We are now hiring Inbound Inside Sales Representatives to conduct over-the-phone sales for Evercare Protection & 4 Ever Home USA.You are not required to make cold calls in this position.Median annual earnings are $65k to $70k; top reps earn $180k to $220k....

  • Inbound Inside Sales Representative

    1 month ago

    Saint Charles, United States Evercare Protection Full time

    We are an inbound direct marketing sales call center for extended automobile and home warranties. We are now hiring Inbound Inside Sales Representatives to conduct over-the-phone sales for Evercare Protection & 4 Ever Home USA.You are not required to make cold calls in this position.Median annual earnings are $65k to $70k; top reps earn $180k to $220k....

  • Inbound Inside Sales Representative

    2 months ago

    Saint Charles, United States Evercare Protection Full time

    Job DescriptionJob DescriptionWe are an inbound direct marketing sales call center for extended automobile and home warranties. We are now hiring Inbound Inside Sales Representatives to conduct over-the-phone sales for Evercare Protection & 4 Ever Home USA.You are not required to make cold calls in this position.Median annual earnings are $65k to $70k; top...

  • Inbound Inside Sales Representative

    2 weeks ago

    Saint Charles, United States Evercare Protection Full time

    We are an inbound direct marketing sales call center for extended automobile and home warranties. We are now hiring Inbound Inside Sales Representatives to conduct over-the-phone sales for Evercare Protection & 4 Ever Home USA.You are not required to make cold calls in this position.Median annual earnings are $65k to $70k; top reps earn $180k to $220k....

  • Inbound Inside Sales Representative

    2 weeks ago

    Saint Charles, United States Evercare Protection Full time

    We are an inbound direct marketing sales call center for extended automobile and home warranties. We are now hiring Inbound Inside Sales Representatives to conduct over-the-phone sales for Evercare Protection & 4 Ever Home USA.You are not required to make cold calls in this position.Median annual earnings are $65k to $70k; top reps earn $180k to $220k....

  • Registered Nurse RN PRN

    2 weeks ago

    Charles Town, United States Willow Tree Healthcare Center Full time

    Willow Tree Healthcare Center - Willow Tree Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for RN Charge Nurses to join our team.PRN Position Available!PRN rates: $36.50 Calling all qualified RNs--Help us reach out and make a difference in the lives of others!Willow Tree Healthcare Center is proud to be a...

  • Registered Nurse RN PRN

    3 months ago

    Charles Town, United States Willow Tree Healthcare Center Full time

    Willow Tree Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for RN Charge Nurses to join our team.PRN Position Available!PRN rates: $36.50Calling all qualified RNs-Help us reach out and make a difference in the lives of others!Willow Tree Healthcare Center is proud to be a member of the CommuniCare family of...

  • Registered Nurse RN PRN

    3 weeks ago

    Charles Town, United States Willow Tree Healthcare Center Full time

    Willow Tree Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for RN Charge Nurses to join our team.PRN Position Available!PRN rates: $36.50Calling all qualified RNs-Help us reach out and make a difference in the lives of others!Willow Tree Healthcare Center is proud to be a member of the CommuniCare family of...

  • RN Registered Nurse

    4 weeks ago

    Charles Town, United States Willow Tree Healthcare Center Full time

    Willow Tree Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for RN Charge Nurses to join our team.All candidates should make sure to read the following job description and information carefully before applying.Full Time Positions Available on All Shifts!Wage Scale: $37 - $43, based upon experience and shiftShift...

  • RN Registered Nurse

    3 months ago

    Charles Town, United States Willow Tree Healthcare Center Full time

    Willow Tree Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for RN Charge Nurses to join our team.Full Time Positions Available on All Shifts!Wage Scale: $37 - $43, based upon experience and shiftShift Differentials for Evenings, Nights, and WeekendsNow Offering Daily Pay! Work Today, Get Paid Tomorrow!We offer a...

  • RN Registered Nurse

    3 weeks ago

    Charles Town, United States Willow Tree Healthcare Center Full time

    Willow Tree Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for RN Charge Nurses to join our team.Full Time Positions Available on All Shifts!Wage Scale: $37 - $43, based upon experience and shiftShift Differentials for Evenings, Nights, and WeekendsNow Offering Daily Pay! Work Today, Get Paid Tomorrow!We offer a...

  • Inbound Inside Sales Representative

    1 month ago

    Saint Charles, MO, United States Evercare Protection Full time

    We are an inbound direct marketing sales call center for extended automobile and home warranties. We are now hiring Inbound Inside Sales Representatives to conduct over-the-phone sales for Evercare Protection & 4 Ever Home USA.You are not required to make cold calls in this position.Median annual earnings are $65k to $70k; top reps earn $180k to $220k....

  • Bilingual Customer Service Representative

    4 weeks ago

    Saint Charles, Missouri, United States Bath Planet Full time

    Bilingual Call Center RepresentativeWe are seeking a highly skilled Bilingual Call Center Representative to join our team at Bath Planet of St. Louis. As a representative, you will be responsible for delivering exceptional customer service to homeowners in the Saint Charles market and surrounding areas.Key Responsibilities:Deliver scripted pitches to...

  • Customer Service Representative

    3 weeks ago

    Saint Charles, Missouri, United States Bath Planet Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Bath Planet of St. Louis. As a representative, you will be responsible for delivering exceptional customer service to homeowners in the Saint Charles market and surrounding areas.Key Responsibilities:Contact homeowners by telephone to set up qualified...