Customer Care Advisor

3 weeks ago

Las Vegas, United States GoodLeap, LLC Full time

** Customer Care Advisor**

Begin a Career with GoodLeap-Little to No Experience Needed Las Vegas, Nevada

**Description**

**Position Summary:**

The Customer Care Advisor provides professional, quality, and "best in class" service to our customers at a variety of touch points during our customers journey with us. This position involves activities that include making outbound phone calls, taking inbound phone calls and providing support via e-mail and other electronic communication means.

**About GOODLEAP:**

We provide friendly financing options for those who dream of living a more sustainable lifestyle and want to save money using modern technology. Our collective mission is to make a positive impact on the planet, build lasting relationships with our valued partners and customers, and deliver a tech-enabled financing experience that is simple, fast, and frictionless.

We are creating a financial ecosystem that connects billions of dollars of capital to millions of homeowners that want to convert their outdated houses into modern, smart, energy-efficient homes. By unlocking access to numerous products that help people achieve better sustainability, we are revolutionizing the home improvement industry and protecting our only planet.

As part of our world-positive initiative, we are also the official sponsor of GivePower a foundation that uses solar-based solutions to power lifes basic needs for people in developing regions of the world.

If you have an unstoppable desire to make a meaningful impact on our planet, and help mission-driven businesses and consumers achieve a more sustainable future, join us.

Learn more about our perks and culture

* Competitive pay

* Comprehensive benefits package

**Essential Job Duties and Responsibilities:**

* Representing GoodLeap as a subject matter expert during a series of calls to customers

* Provide exceptional customer service and support by utilizing strong verbal and written communication skills.

* Offer additional GoodLeap products to customers that may benefit from GoodLeap's other services

* Update GoodLeap systems to ensure each interaction with a customer is well documented

* Handle issues with diplomacy to ensure that every customer is happy with their experience with GoodLeap

* Escalate issues to management when necessary and ensure customer concerns are explained effectively and clearly.

* Complete other tasks as deemed appropriate by manager.

**Required Skills, Knowledge and Abilities:**

* 3+ years of customer service and/or sales experience,

* Previous solar customer service or sales experience highly desired

* Excellent interpersonal, verbal, and written communication skills.

* Demonstrates ability to display patience, empathy, and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory fashion.

* Embraces change and is flexible to the needs of the business and team.

* Ability to accept and apply coaching and feedback from leadership.

* Proven track record of reliability and a strong work ethic is a must.

* Bilingual Spanish preferred

**Schedules:** Various schedules are available based on business needs. **Compensation:** $22/hr **Additional Information Regarding Job Duties and Job Descriptions:**

Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

**If you are an extraordinary** **professional who thrives in a collaborative work culture and values a rewarding** **career, then we want to work with you** **Apply today**

**#LI-POST**

***GD**

Apply Later **Share**

*Email*

  • Customer Advisor

    2 weeks ago

    Las Vegas, United States Ermenegildo Zegna N.V Full time

    ABOUT ZEGNA Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand. Established as a fabric maker in the mountains of Piedmont, ZEGNA is part of the Ermenegildo Zegna Group, which counts more than 6,000 employees. Managed by Gildo Zegna as Chairman and CEO,...

  • Customer Advisor

    8 hours ago

    Las Vegas, United States Ermenegildo Zegna N.V Full time

    ABOUT ZEGNA Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand. Established as a fabric maker in the mountains of Piedmont, ZEGNA is part of the Ermenegildo Zegna Group, which counts more than 6,000 employees. Managed by Gildo Zegna as Chairman and CEO,...

  • Customer Advisor

    2 weeks ago

    Las Vegas, United States Ermenegildo Zegna N.V. Full time

    ABOUT ZEGNA Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand. Established as a fabric maker in the mountains of Piedmont, ZEGNA is part of the Ermenegildo Zegna Group, which counts more than 6,000 employees. Managed by Gildo Zegna as Chairman and CEO,...

  • Automotive Customer Service Advisor

    1 week ago

    Las Vegas, United States Pep Boys Full time

    **** **Automotive Customer Service Advisor** **Automotive Customer Service Advisor** **Requisition ID:** 118144 **Category:** Service Desk **Position Summary** Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the...

  • Service Advisor

    2 weeks ago

    Las Vegas, United States David Wilson's Toyota of Las Vegas Full time

    Job DescriptionJob DescriptionEXPERIENCED AUTOMOTIVE SERVICE ADVISORS APPLY!US: Large volume, family-owned Toyota dealership with a great pay planYOU: Experienced SERVICE ADVISOR PRO!David Wilson’s Toyota of Las Vegas has immediate openings for Service Advisors!Responsibilities:Maintain accurate records and documentation (automotive documents, repair...

  • Service Advisor

    2 weeks ago

    Las Vegas, United States United Nissan Full time

    The UNITED NISSAN Service Advisor has the opportunity to interact with thousands of Customers to build Customer loyalty by developing trust and ensuring confidence in Forman Automotive Network as a caregiver for their vehicle safety and reliability. This role requires someone who is passionate about taking care of the Customer and helping him or her turn...

  • Financial Advisor

    2 weeks ago

    Las Vegas, Nevada, United States LPL Financial Full time

    Your career path should lead to real opportunity LPL Financial partners with credit unions to offer a complete menu of financial services to credit union clients. This employment opportunity at Mountain America Credit Union in Las Vegas, NV would allow you to join the Investment Program at Mountain America Credit Union as a Financial Advisor associated with...

  • Financial Advisor

    2 weeks ago

    Las Vegas, Nevada, United States LPL Financial Full time

    Your career path should lead to real opportunity LPL Financial partners with credit unions to offer a complete menu of financial services to credit union clients. This employment opportunity at Silver State Schools Credit Union in Las Vegas, NV would allow you to join the Investment Program at Silver State Schools Credit Union as a Financial Advisor...

  • Financial Advisor

    20 hours ago

    Las Vegas, Nevada, United States LPL Financial Full time

    Your career path should lead to real opportunity LPL Financial partners with credit unions to offer a complete menu of financial services to credit union clients. This employment opportunity at Mountain America Credit Union in Las Vegas, NV would allow you to join the Investment Program at Mountain America Credit Union as a Financial Advisor associated with...

  • Financial Advisor

    1 day ago

    Las Vegas, Nevada, United States LPL Financial Full time

    Your career path should lead to real opportunity LPL Financial partners with credit unions to offer a complete menu of financial services to credit union clients. This employment opportunity at Silver State Schools Credit Union in Las Vegas, NV would allow you to join the Investment Program at Silver State Schools Credit Union as a Financial Advisor...

  • Service Advisor

    1 month ago

    Las Vegas, United States United Nissan - NV. Full time

    The United Nissan Service Advisor has the opportunity to interact with thousands of Customers to build Customer loyalty by developing trust and ensuring confidence in Forman Automotive Network as a caregiver for their vehicle safety and reliability. This role requires someone who is passionate about taking care of the Customer and helping him or her turn...

  • Service Advisor

    2 weeks ago

    Las Vegas, United States Chapman Las Vegas Dodge Chrysler Jeep Full time

    Chapman Las Vegas Dodge Chrysler Jeep is seeking experienced Automotive Service Advisors to join our team to provide exceptional customer service to every customer that brings their vehicle in for service. The Service Advisor helps customers understand their vehicle’s maintenance needs and is the customer’s main point of contact in the service...

  • Service Advisor

    2 weeks ago

    Las Vegas, United States Chapman Las Vegas Dodge Chrysler Jeep Full time

    Chapman Las Vegas Dodge Chrysler Jeep is seeking experienced Automotive Service Advisors to join our team to provide exceptional customer service to every customer that brings their vehicle in for service. The Service Advisor helps customers understand their vehicle’s maintenance needs and is the customer’s main point of contact in the service...

  • Service Advisor

    1 week ago

    Las Vegas, United States AutoNation Full time

    MINI of Las Vegas At AutoNation, doing what’s right by the customer comes standard at 300 locations coast to coast, so it’s no wonder we have served over 10 million happy customers. As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication...

  • Style Advisor

    1 week ago

    Las Vegas, United States HBC Company Inc Full time

    What This Position is All About The Style Advisor is responsible for elevating their shopping experience by welcoming visitors to the store, providing directions and answering questions to help customers efficiently get to their desired location. The Style Advisor has a strong working knowledge of the store, the designers it carries as well as the many...

  • Beauty Advisor

    1 week ago

    Las Vegas, United States Sephora Full time

    Job ID: #Store Name/Number: NV-Summerlin (0708)Address: 2115 Festival Plaza Dr Ste 130, Las Vegas, NV 89135, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: FlexPosition Type: RegularBeauty AdvisorAs a Beauty Advisor, you are a key team member who inspires and helps our customers become the best version of themselves. You are...

  • Service Advisor>

    2 weeks ago

    Las Vegas, United States Tesla Full time

    Tesla, Inc. - Vehicle Service [Auto Service Technician] As a Service Advisor at Tesla, Inc., you'll: Answer phone calls, emails, and drive-in's to address any customer concern with the highest level of response and attention; Record issues and data into Dealer Management System; Conduct transactions with the system; Walk customer through correction and...

  • Cannabis Advisor

    1 week ago

    Las Vegas, United States Verano Full time

    Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and Responsibilities Possess a positive attitude while greeting customers and patients. Be an advocate of cannabis customer care. Help customers and patients...

  • PWM Private Wealth Advisor

    2 weeks ago

    Las Vegas, United States U.S. Bancorp Full time

    We're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, were one of the country's most respected, innovative, and successful financial institutions, and have consistently been Wealth Advisor, Wealth, Private, Strategic Advisor, Advisor, Client Relations

  • Beauty Advisor

    7 days ago

    LAS VEGAS, United States SEPHORA Full time

    Job ID: 245514 Store Name/Number: NV-Summerlin (0708) Address: 2115 Festival Plaza Dr Ste 130, Las Vegas, NV 89135, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Flex Position Type: Regular Beauty Advisor As a Beauty Advisor, you are a key team member who inspires and helps our customers become the best...