Current jobs related to Patient Services Advisor Bilingual - Corpus Christi - Corpus Christi Medical Center

  • Patient Services Advisor Bilingual

    4 weeks ago

    Corpus Christi, Texas, United States Corpus Christi Medical Center Full time

    Job SummaryThe Patient Services Advisor plays a vital role in ensuring a positive patient experience by handling account inquiries, resolving issues, and securing payment on outstanding balances. This role requires strong communication skills, attention to detail, and the ability to work in multiple account systems.Key ResponsibilitiesCommunicate with...

  • Service Advisor

    4 weeks ago

    Corpus Christi, Texas, United States Southwest Automotive Group Full time

    Job SummaryWe are seeking a skilled Service Advisor to join our team at Southwest Automotive Group. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesGreet and Assist CustomersProvide a warm and welcoming experience for our customers, addressing their needs and concerns...

  • Career Advisor I

    4 weeks ago

    Corpus Christi, Texas, United States C2 GPS - Coastal Bend Full time

    Job Title: Career Advisor IC2 GPS - Coastal Bend is seeking a highly motivated and dedicated Career Advisor I to join our team. As a Career Advisor I, you will play a pivotal role in providing career counseling and coaching to help customers enhance their training and professional skillset to obtain employment in their desired field.Key...

  • Financial Advisor

    5 months ago

    Corpus Christi, United States First Command Financial Services, Inc Full time

    Financial Advisor Who we are: First Command is committed to helping military families get their financial lives squared away. As we continue to expand our advisor force, we are seeking leaders who have internal drive, entrepreneurial mindsets, and a desire for professional growth. What our Advisors do:  Directly engage with the military...

  • Service Advisor

    2 weeks ago

    Corpus Christi, Texas, United States Southwest Automotive Group Full time

    Job OverviewWe are seeking a skilled Service Advisor to join our team at Southwest Automotive Group. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesProvide exceptional customer service, greeting guests promptly and courteouslyListen to customers and clearly communicate...

  • Bilingual Customer Service Representative

    1 month ago

    Corpus Christi, Texas, United States ReconMR Full time

    {"title": "Bilingual Call Center Representative", "description": "About the RoleWe are seeking a skilled Bilingual Call Center Representative to join our team at ReconMR. As a key member of our customer service team, you will be responsible for conducting outbound calls and surveying respondents on a wide range of topics.Key ResponsibilitiesConduct telephone...

  • Bilingual Customer Service Representative

    1 month ago

    Corpus Christi, Texas, United States ReconMR Full time

    {"title": "Bilingual Customer Service Representative", "description": "Conduct Surveys with ReconMRWe are seeking a skilled Bilingual Customer Service Representative to join our team at ReconMR. As a Survey Research Telephone Interviewer, you will conduct outbound calls and survey respondents on a wide variety of topics. Your excellent communication skills...

  • Bilingual Customer Service Representative

    1 month ago

    Corpus Christi, Texas, United States ReconMR Full time

    {"title": "Bilingual Call Center Representative", "description": "About the RoleWe are seeking a skilled Bilingual Call Center Representative to join our team at ReconMR. As a key member of our customer service team, you will be responsible for conducting outbound calls and surveying respondents on a wide range of topics.Key ResponsibilitiesConduct telephone...

  • Service Advisor

    3 weeks ago

    Corpus Christi, United States Volkswagen of Corpus Christi Full time

    Service Advisor Every employee with Volkswagen of Corpus Christi is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team! Benefits Medical, Dental, & Vision Insurance...

  • Bilingual Customer Service Representative

    1 month ago

    Corpus Christi, Texas, United States ReconMR Full time

    {"title": "Bilingual Call Center Representative", "description": "Conduct Surveys with ReconMRWe are seeking a skilled Bilingual Call Center Representative to join our team at ReconMR. As a Survey Research Telephone Interviewer, you will conduct outbound calls and survey respondents on a wide variety of topics. Our team helps prominent companies navigate...

  • Bilingual Customer Service Representative

    1 month ago

    Corpus Christi, Texas, United States ReconMR Full time

    {"title": "Bilingual Call Center Representative", "description": "Conduct Surveys with ReconMRWe are seeking a skilled Bilingual Call Center Representative to join our team at ReconMR. As a Survey Research Telephone Interviewer, you will conduct outbound calls and survey respondents on a wide variety of topics. Your primary responsibility will be to collect...

  • Bilingual Customer Service Representative

    1 month ago

    Corpus Christi, Texas, United States ReconMR Full time

    {"title": "Bilingual Call Center Representative", "description": "Conduct Surveys and Make a DifferenceAt ReconMR, we're seeking a skilled Bilingual Call Center Representative to join our team. As a Survey Research Telephone Interviewer, you'll be responsible for conducting outbound calls and surveying respondents on a wide range of topics.Key...

  • Bilingual Customer Service Representative

    1 month ago

    Corpus Christi, Texas, United States ReconMR Full time

    {"title": "Bilingual Call Center Representative", "description": "Conduct Surveys and Make a DifferenceAt ReconMR, we're seeking a skilled Bilingual Call Center Representative to join our team. As a Survey Research Telephone Interviewer, you'll be responsible for conducting outbound calls and surveying respondents on a wide range of topics.Key...

  • Bilingual Customer Service Representative

    1 month ago

    Corpus Christi, Texas, United States ReconMR Full time

    {"title": "Bilingual Call Center Representative", "description": "Conduct Surveys with ReconMRWe are seeking a skilled Bilingual Call Center Representative to join our team at ReconMR. As a Survey Research Telephone Interviewer, you will conduct outbound calls and survey respondents on a wide variety of topics.Key Responsibilities:Make outbound phone calls...

  • Mercedes-Benz Service Advisor

    2 weeks ago

    Corpus Christi, Texas, United States ED HICKS IMPORTS Full time

    About UsAt Ed Hicks Imports, we're committed to delivering exceptional customer experiences. As a Mercedes-Benz Service Advisor, you'll play a critical role in ensuring our customers receive the highest level of service and satisfaction.ResponsibilitiesProvide exceptional customer service and support to ensure customer satisfaction and loyalty.Oversee...

  • Luxury Car Service Advisor

    3 days ago

    Corpus Christi, Texas, United States ED HICKS IMPORTS Full time

    About UsAt ED HICKS IMPORTS, we're committed to delivering exceptional customer experiences. As a Luxury Car Service Advisor, you'll play a vital role in ensuring our customers receive the highest level of service.ResponsibilitiesProvide a luxury customer experience at all times.Oversee service orders and flow of Drive Lane, ensuring customers receive...

  • Bilingual Call Center Representative

    1 month ago

    Corpus Christi, Texas, United States ReconMR Full time

    {"title": "Bilingual Call Center Representative", "description": "At ReconMR, we're seeking a skilled Bilingual Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for conducting outbound calls and surveying respondents on a wide range of topics. You will collect survey data by phone, reading...

  • Bilingual Call Center Representative

    1 month ago

    Corpus Christi, Texas, United States ReconMR Full time

    Bilingual Call Center Representative OpportunityWe are seeking a highly skilled Bilingual Call Center Representative to join our team at ReconMR. As a Bilingual Call Center Representative, you will be responsible for conducting outbound calls and surveying respondents on a wide range of topics.Key Responsibilities:Conduct outbound calls to survey...

  • Financial Services Professional

    2 months ago

    Corpus Christi, Texas, United States First Command Financial Services, Inc Full time

    About the RoleWe are seeking a highly motivated and entrepreneurial-minded individual to join our team as a Financial Advisor. As a Financial Advisor, you will have the opportunity to work with military families and Federal Employees to help them achieve their financial goals.Key ResponsibilitiesPartner with local military organizations, military units, and...

  • Bilingual Call Center Representative

    4 weeks ago

    Corpus Christi, Texas, United States ReconMR Full time

    Bilingual Call Center Representative OpportunityWe are seeking a highly skilled Bilingual Call Center Representative to join our team at ReconMR. As a Bilingual Call Center Representative, you will be responsible for conducting outbound calls and surveying respondents on a wide range of topics.Key Responsibilities:Conduct outbound calls and survey...

Patient Services Advisor Bilingual

2 months ago

Corpus Christi, United States Corpus Christi Medical Center Full time

Description

Schedule: Monday - Friday
Available Shifts
Each shift is 8 hours and includes a 30 minute lunch break and two breaks
Start times from 930am-1230pm EST
End Times from 6pm-9pm EST

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family Jump-start your career as a Patient Services Advisor today with Parallon.

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a Customer Service Advisor Bilingual. We care for our community Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today

Job Summary and Qualifications

The Patient Services Advisor handles account inquiries via inbound and outbound calls from patients, guarantors, or other third parties to review account information, take appropriate actions in various systems to resolve inquiries, and secure payment on outstanding account balances. This role requires the ability to learn and work in multiple account systems/applications.

In this role you will:

  • Communicate with customers by phone or via digital media to obtain information needed to resolve inquiries in accordance with department policies and procedures
  • Review patient account information in multiple systems, perform research as necessary, and take appropriate action to resolve patient inquiries and account balances
  • Document patient inquiry and actions taken into the appropriate systems
  • Update or add insurance information and/or patient demographic information and request rebill
  • Work with patients and guarantors to secure payment on outstanding account balances using secured payment methods
  • Escalate patient complaints to the appropriate individual/department based on the nature of the issue
  • Create a positive patient experience through actively listening, understanding, ensuring timely resolution or escalation, communicating in a friendly manner, and handling patients with a consummately professional attitude
  • Follow all Parallon Customer Service Organization (CSO) guidelines and policies
  • Meet and maintain established departmental performance metrics for production and quality
  • Adhere to all compliance guidelines
  • Maintain working knowledge of workflow, systems, and tools used in the department

Qualifications that you will need:

  • Minimum one-year customer service experience required in a customer service, healthcare office, hospitality, retail sales or client manager role
  • Previous call center experience preferably in a healthcare environment preferred

  • Cable or fiber internet (Preferred) connections with a minimum of 25 Mbps download and 15 Mbps upload speeds are necessary for acceptable performance

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Customer Service Advisor Bilingual opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.