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Vendor Account Manager

2 months ago

Draper, United States Bill.com Full time

Do the best work of your career as a champion for small and mid-size businesses.

BILL is a leader in financial automation software for small and midsize businesses (SMBs). As a champion of SMBs, we are dedicated to automating the future of finance so businesses can thrive. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and spend and expense management. With BILL, businesses are connected to a network of millions of members, so they can pay or get paid faster. Through our automated solutions, we help SMBs simplify and control their finances, so they can confidently manage their businesses, and succeed on their terms.

BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers. We have operations in San Jose, CA, Draper, UT, Houston, TX and are continuing to expand into other geographic locations. If you’re looking for a place that helps you do the best work of your career, look no further than BILL.

Make Your Impact Within a Rapidly Growing Fintech Company

As a Vendor Account Manager, your primary responsibility will be to manage a designated book of business while actively seeking new opportunities to drive revenue through virtual card payments. You'll collaborate closely with the sales team and leverage your networking skills to identify and engage current clients, nurturing relationships to facilitate retention and drive utilization.

What You'll Be Doing

Managing your book: Manage and cultivate relationships with existing clients in your assigned book of business Book is based on value of business and designed around a 90 day cycle Understand clients' needs and pain points, offering tailored vendor preferences and virtual card payment solutions to address their challenges. Provide support and assistance to clients, ensuring satisfaction and retention during the first 3 months of the Vendor onboarding into BILL’s payment network Drive vendor utilization of virtual card product Drive vendor education to improve the success of future payments overtime with proper documentation for future BILL product outreach Building Pipeline: Collaborate with internal teams to ensure a clean and clear vendor experience Maintain accurate and up-to-date records of activities, including client interactions, opportunities, and forecasts Performance Metrics: Meet and exceed targets and KPIs, demonstrating consistent achievement of retention goals Continuously evaluate and optimize Vendor partnership strategies to maximize effectiveness and efficiency Provide regular updates and reports on performance to management, highlighting successes, challenges, and areas for improvement

We’d Love To Chat If You Have

1-3 years work experience in an account management and/or retention sales rep role BS degree or equivalent experience Strong interpersonal and communication skills, with the ability to build rapport and credibility with clients Proven track record of meeting or exceeding targets and KPIs Creative problem-solving skills and a genuine passion for driving client satisfaction and business growth Knowledge of virtual card payments or related financial products is a plus Self-motivated and results-oriented, with a drive to succeed in a fast-paced, competitive environment Proficiency in CRM software (e.g., Salesforce, Gong, Tableau, Gainsight, Quickbase) Ability to multi-task across multiple systems

The On Target Earnings (OTE) range for this role is noted below for our office location in Draper, UT. This role is eligible to participate in BILL’s sales incentive and equity plans. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits.

Draper UT pay range

$27.60—$33.13 USD

Let’s Talk About Benefits

100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP) HSA & FSA accounts Life Insurance, Long & Short-term disability coverage Employee Assistance Program (EAP) 11+ Observed holidays and wellness days and flexible time off Employee Stock Purchase Program with employee discounts Wellness & Fitness initiatives Employee recognition and referral programs And much more

For positions that are in office we support a hybrid work environment with on-site and remote work days. Check out our LinkedIn Life Page for each location and discover BILL.

We live our culture and values every day

At BILL, we’re different by design—it's our culture. Our CEO is a trusted entrepreneur who lives our cultural values: Humble, Authentic, Passionate, Accountable, and Fun. People here love being their authentic selves, contributing unique experiences, sharing ideas, perspectives, and intellectual curiosity. We celebrate our diversity as the heart and soul of how we work, grow, and succeed together. Inspiring people with meaningful career experiences they love really does make the dream work and our successes just keep getting better. There’s no limit to what we can build and where we can go from here. We’d love you to join us.

BILL is proudly an Equal Opportunity Employer where everyone is welcome. Our innovation and technology are inspired by an inclusive culture unlike any other. Everyone brings a different personal story and perspective and this diverse mix of minds, backgrounds, and experiences is where our greatest ideas come from. We welcome people of all races, ethnicities, ages, religions, abilities, genders, and sexual orientations to make us an even more vibrant company. We want everyone to bring their authentic selves here, to share our values, shape our vision, drive innovation, and become part of a culture we celebrate every day.

Our promise to our candidates is to be transparent, diligent, and engaging while guiding individuals through each step of our hiring process. At BILL we strive to achieve an inclusive and positive candidate experience that aligns with our core values and focuses on diversity.

If you require a reasonable accommodation for your application, interviews, or another aspect of the hiring process, please contact interviewaccommodations@hq.bill.com.

BILL Culture

Humble - We check our egos at the door. We are curious. We listen, accept feedback. Authentic - We earn and show trust by being real—embracing our authentic selves. Passionate - We care deeply about each other and our customers. Accountable - We are duty-bound to each other, our customers, and society. Fun - We wrap it all together by building connections and enjoying time spent together.

Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants #J-18808-Ljbffr