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Customer Service Representative

2 months ago

Charleston, United States WK Solutions Full time

We have an immediate opening for a motivated entry-level Customer Service Representative at our fast-growing, established Customer Acquisition firm. While were scaling quickly, we are on the hunt for a Customer Service Representative who shares our core values and know-how to get things done

We provide our entry-level Customer Service Representatives with the opportunity to connect with something bigger and discover their full potential. We are looking for LEADERS who are not easily discouraged by challenges. An entry-level Customer Service Representative with us requires discipline, grit, and endurance. If you have what it takes, are willing to put in the time to succeed, you will be thrilled to have joined our entry-level Customer Service Representatives team.

You Must Have The Ability To:

  • Communicate clearly and effectively in all situations

  • Prioritize different tasks and wear multiple hats

  • Think critically and analyze efficiently

  • Adapt, learn and perform work in an ever-changing environment

  • Exceed expectations in a team and individual capacity

  • Be punctual, reliable, and professional

  • Understand and follow oral and written instructions


Our Entry-Level Customer Service Representatives:

  • Build customer relationships and rapport by educating consumers on the clients we represent

  • Develop product knowledge by attending daily client meetings to be able to answer questions and increase consumer education

  • Act as the go-to expert and visit customers to promote products, perform sales services and maintain customer satisfaction

  • Facilitate customer service and promotional campaigns by acquainting accounts with the latest customer service tactics

  • Conduct customer service presentations to potential new clients

  • Improve market revenue by consistently achieving customer acquisition territory goals