Loan Servicing Specialist
3 weeks ago
A DAY IN THE LIFE
As a Loan Servicing Specialist, you are responsible for inputting mortgage loans into our Horizon system after they have closed as well as making monthly escrow payments and making sure that insurances are up to date. You are extremely attentive to detail and accuracy, because you know that your data entry work directly affects customer payments. On a daily basis, you monitor Federal Home Loan Banking (FHLB) monies. You also conduct a monthly escrow verification and analysis, maintaining flood, hazard, and PMI insurance policies. Though your position is more of a back-office job, you do take any customer calls that have to do with questions about their mortgage loans. You are always friendly and patient, always providing the exceptional customer service that we are known for. You get great satisfaction out of ensuring the proper servicing of loans for what is often the biggest and most important purchase that our customers make
QUALIFICATIONS
- High school diploma or general education degree (GED) required, Associate's degree preferred.
- Two years banking experience required, ideally in a loan servicing setting; or equivalent combination of education and experience.
- Prior experience in a customer service setting required.
- Computer literacy and a strong attention to detail required.
OUR INVESTMENT IN YOU
BSNB offers a generous compensation and benefits package. This includes medical, dental, vision, company-paid life insurance, voluntary insurances, both a 401(k) plan with a company match and a pension plan, and tuition reimbursement.
We invest in you with a generous paid time off package along with 11 paid holidays. We believe providing a work-life balance is key to your success and investing in your professional development is an important aspect in your growth and satisfaction.
ABOUT BALLSTON SPA NATIONAL BANK
Established in 1838, we are proud to provide community banking to individuals, families, and businesses located in the greater Capital Region. Thirteen full-service banking offices provide products and services and digital capabilities geared towards meeting the needs of the markets we serve. As a community-minded financial institution, we make giving back and volunteer work a priority.
BSNB is an Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, or national origin. BSNB is a VEVRAA employer and has a desire for priority referrals of protected veterans.
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