Intake Coordinator

6 days ago

Salt Lake City, United States Switchpoint Community Resource Center Full time
Job Title: Intake Coordinator

Department: Micro Shelter
Reports to: Site Director
Effective Date: September 2024
Position Type: Full-Time

ORGANIZATION

Friends of Switchpoint is a non-profit organization that has been serving individuals, families, and veterans in Utah experiencing poverty and homelessness since 2014.

OUR MISSION

To empower families and individuals in need by addressing the underlying causes of their poverty, providing each client with a personalized, comprehensive plan that supports them on their journey to self-sufficiency, and offering them the opportunity to contribute to the community.

OUR VISION

Every individual embodies their worth and value with self-esteem, hope, and abilities restored, thriving in affordable housing.

CULTURE VALUES
  • Kindness - Remember, kindness is contagious
  • Connection - It's why we're here and what gives purpose and meaning to life
  • Kinship - We want you and those we serve to feel a sense of belonging.
  • Self-Worth - Treat people the way they can become-with true value and worth
  • Self-Reliance - Learn your role and take initiative We want "fishermen"
GUIDING PRINCIPLES
  • Golden Rule - Treat all people as we wish to be treated.
  • Positive Influence - Measure success by the extent to which lives are improved by our influence.
  • Leadership - Lead by example, developing new ideas and programs to help those experiencing homelessness.
  • Authenticity - Do what we say we do.
  • Transparency - Be open and honest in all relationships.
OUR MOTTO

It Takes All of Us to End Homelessness

JOB SUMMARY

The Intake Coordinator for the Micro Shelter department is responsible for managing the intake process, ensuring that individuals meet eligibility criteria, conducting assessments, and developing community relationships. The Intake Coordinator plays a crucial role in transitioning clients into the Micro Shelter Community (MSC), informing them about services, and facilitating introductions to MSC staff and the community. Additionally, the Intake Coordinator will utilize the HMIS referral system.

DUTIES/RESPONSIBILITIES

Intake Process
  • Coordinates intake through Coordinated Entry in HMIS to ensure that candidates are a good fit for the Micro Shelter program.
  • Completes initial needs assessments and responds to critical needs immediately.
  • Informs guests about services offered through Micro Shelter and other Switchpoint programs.
  • Welcomes new intakes, ensuring all guests have read and understood the Micro Shelter Community rules.
  • Provides initial tours of the facility for new intakes.
  • Learns and applies the HMIS referral system for effective client intake and resource allocation.
Recordkeeping and Reporting
  • Maintains client files, including conversations, progress toward goals, warnings, and incident documentation.
  • Report critical incidents to the Site Director immediately.
  • Collects data necessary for funding requirements and statistical reporting.
Property Management
  • Hosts and schedules regular tours of the facilities.
  • Conducts monthly pod and site inspections to ensure safety, cleanliness, and compliance with program rules.
  • Reports hazards to the Site Director and collaborates with resident managers to ensure safety for residents.
  • Facilitates the repair process in collaboration with the Site Director.
REQUIRED SKILLS/ABILITIES
  • Strong interpersonal skills with the ability to handle sensitive situations with compassion and professionalism.
  • Experience working with diverse populations, including individuals with mental illnesses, disabilities, or substance use issues.
  • Strong problem-solving skills and the ability to make decisions in crisis situations.
  • Ability to always maintain confidentiality and professionalism.
  • Excellent verbal and written communication skills.
  • Ability to work effectively both independently and as part of a team.
EDUCATION AND EXPERIENCE
  • An associate or bachelor's degree in a related field is preferred, but not required.
  • At least two years of experience in human services or related fields, preferably working with homeless populations.
  • Experience with case management and intake procedures is highly desirable, but not required.
  • Valid Utah Driver's License is required.
  • Knowledge of local community resources is preferred.
PHYSICAL REQUIREMENTS
  • Ability to sit at a desk and work on a computer for extended periods.
  • Must be able to lift up to 15 pounds occasionally.
COMPENSATION
  • Pay: $21 - $23 per hour, based on experience.
  • Benefits: Medical, Vision, Dental, Transportation Allowance, Paid Time Off, IRA with 3% match.

EQUAL OPPORTUNITY EMPLOYER

Friends of Switchpoint is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We value a diverse workforce.

ACKNOWLEDGMENT

I have read and understand the duties and responsibilities outlined in this job description. I acknowledge that I am capable of performing these functions with or without reasonable accommodations and agree to abide by the policies and procedures set forth by Friends of Switchpoint.

Employee Name:
Employee Signature:
Date:

  • Intake Coordinator

    2 days ago

    Salt Lake, Utah, United States Switchpoint Community Resource Center Full time

    Job Title: Intake CoordinatorAt Switchpoint Community Resource Center, we are seeking a highly skilled and compassionate Intake Coordinator to join our Micro Shelter team. As a key member of our team, you will play a vital role in ensuring that individuals meet eligibility criteria, conducting assessments, and developing community...

  • Intake Coordinator

    3 weeks ago

    Salt Lake, Utah, United States Intermountain Healthcare Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Intake Coordinator to join our team at Intermountain Healthcare. As an Intake Coordinator, you will play a critical role in ensuring that patients receive the best possible care by coordinating the intake process and providing exceptional customer service.Key ResponsibilitiesProvide excellent...

  • Intake Coordinator

    2 weeks ago

    Salt Lake, Utah, United States Intermountain Healthcare Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Intake Coordinator to join our team at Intermountain Healthcare. As an Intake Coordinator, you will play a critical role in ensuring that patients receive the best possible care by coordinating the intake process, verifying insurance information, and communicating with referral sources.Key...

  • Intake Coordinator Specialist

    4 days ago

    Salt Lake, Utah, United States Switchpoint Community Resource Center Full time

    Job Title: Intake CoordinatorAt Switchpoint Community Resource Center, we are seeking a highly skilled and compassionate Intake Coordinator to join our team. As a key member of our Micro Shelter department, you will play a vital role in ensuring that individuals meet eligibility criteria, conducting assessments, and developing community relationships.Key...

  • Patient Intake Coordinator

    2 weeks ago

    Salt Lake City, United States Serenity Healthcare, LLC Full time

    Patient Intake CoordinatorOnsite - Salt Lake City-Holladay, UTNow more than ever, people are strugglingwith a variety of mood disorders including but not limited to depression and anxiety. We can help all of these people! Serenity is seeking a Patient Intake Coordinator, who will primarily be helping patients understand the lifesaving benefits of medication,...

  • Patient Intake Coordinator

    2 weeks ago

    Salt Lake City, United States Serenity Healthcare, LLC Full time

    Patient Intake CoordinatorOnsite - Salt Lake City-Holladay, UTNow more than ever, people are strugglingwith a variety of mood disorders including but not limited to depression and anxiety. We can help all of these people! Serenity is seeking a Patient Intake Coordinator, who will primarily be helping patients understand the lifesaving benefits of medication,...

  • Patient Intake Coordinator

    3 days ago

    Salt Lake City, United States Serenity Healthcare, LLC Full time

    Patient Intake CoordinatorOnsite - Salt Lake City-Holladay, UTNow more than ever, people are strugglingwith a variety of mood disorders including but not limited to depression and anxiety. We can help all of these people! Serenity is seeking a Patient Intake Coordinator, who will primarily be helping patients understand the lifesaving benefits of medication,...

  • Client Intake Coordinator

    4 weeks ago

    Salt Lake, Utah, United States Catholic Community Services Full time

    Job SummaryCatholic Community Services is seeking a highly skilled Client Intake Specialist to join our team. As a Client Intake Specialist, you will play a vital role in facilitating the seamless operation of client intake activities and associated services at the Weigand Resource Center.Key ResponsibilitiesEnsure a Smooth Check-In: Oversee the check-in...

  • Patient Intake Coordinator

    4 weeks ago

    Salt Lake City, United States Serenity Healthcare, LLC Full time

    Patient Intake Coordinator Onsite - Salt Lake City-Holladay, UT Now more than ever, people are strugglingwith a variety of mood disorders including but not limited to depression and anxiety. We can help all of these people! Serenity is seeking a Patient Intake Coordinator, who will primarily be helping patients understand the lifesaving benefits of...

  • Patient Intake Coordinator

    3 weeks ago

    Salt Lake City, United States Serenity Healthcare, LLC Full time

    Patient Intake Coordinator Onsite - Salt Lake City-Holladay, UT Now more than ever, people are strugglingwith a variety of mood disorders including but not limited to depression and anxiety. We can help all of these people! Serenity is seeking a Patient Intake Coordinator, who will primarily be helping patients understand the lifesaving benefits of...

  • Client Intake Coordinator

    4 weeks ago

    Salt Lake, Utah, United States Catholic Community Services of Utah Full time

    Job Title: Client Intake SpecialistWe are seeking a highly skilled and compassionate Client Intake Specialist to join our team at Catholic Community Services of Utah. As a Client Intake Specialist, you will play a vital role in facilitating the seamless operation of client intake activities and associated services at the Weigand Resource Center.Key...

  • Intake Coordinator

    3 weeks ago

    Salt Lake City, United States Intermountain Healthcare Full time

    Job Description: This position is responsible for talking to referral sources, collecting information and entering it into the computer, completing initial authorization, and verifying insurance so the patient can receive appropriate treatment from the appropriate departments. Job Essentials Provides excellent telephone and in-person customer service....

  • Intake Coordinator

    3 weeks ago

    Salt Lake City, United States Intermountain Healthcare Full time

    Job Description: This position is responsible for talking to referral sources, collecting information and entering it into the computer, completing initial authorization, and verifying insurance so the patient can receive appropriate treatment from the appropriate departments. Job Essentials Provides excellent telephone and in-person customer service....

  • Detox Intake Coordinator

    2 weeks ago

    Salt Lake City, United States Specialcare Hospital Management Corp Full time

    Description Position at SpecialCare Hospital Management Detox Intake Coordinator Special Care Hospital Management is looking for a personable, result oriented and confident individual to fulfill the role of Detox Intake Coordinator. This position is responsible for the screening and assessment of patients to ensure patient meets service criteria, as well as...

  • Detox Intake Coordinator

    2 weeks ago

    Salt Lake City, United States Specialcare Hospital Management Corp Full time

    Description Position at SpecialCare Hospital Management Detox Intake Coordinator Special Care Hospital Management is looking for a personable, result oriented and confident individual to fulfill the role of Detox Intake Coordinator. This position is responsible for the screening and assessment of patients to ensure patient meets service criteria, as well as...

  • Patient Intake Coordinator

    3 weeks ago

    Salt Lake, Utah, United States Serenity Healthcare, LLC Full time

    About the RoleSerenity Healthcare, LLC is seeking a highly skilled Patient Intake Coordinator to join our team. As a Patient Intake Coordinator, you will play a critical role in supporting our patients and ensuring they receive the highest level of care.Key ResponsibilitiesProvide exceptional patient care through empathy, understanding, and...

  • Detox Intake Coordinator

    4 days ago

    Salt Lake, Utah, United States Specialcare Hospital Management Corp Full time

    Job Title: Detox Intake CoordinatorSpecial Care Hospital Management is seeking a highly skilled and compassionate Detox Intake Coordinator to join our team. As a key member of our medical staff, you will play a vital role in ensuring the smooth intake process for patients undergoing medically managed withdrawal stabilization.Responsibilities:Screen patients...

  • Client Intake Coordinator

    4 days ago

    Salt Lake, Utah, United States Catholic Community Services of Utah Full time

    Job SummaryWe are seeking a highly skilled and compassionate Client Intake Specialist to join our team at Catholic Community Services of Utah. As a Client Intake Specialist, you will play a vital role in facilitating the seamless operation of client intake activities and associated services at the Weigand Resource Center.Key ResponsibilitiesEnsure a smooth...

  • Patient Intake Coordinator

    3 days ago

    Salt Lake, Utah, United States Serenity Healthcare, LLC Full time

    Patient Intake CoordinatorAt Serenity Healthcare, LLC, we are seeking a highly skilled and compassionate Patient Intake Coordinator to join our team. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and support.Key Responsibilities:Provide empathetic and personalized support to patients and their...

  • Detox Intake Coordinator

    3 weeks ago

    Salt Lake, Utah, United States BayMark Health Services Full time

    Job Title: Detox Intake CoordinatorSpecial Care Hospital Management is seeking a highly skilled and compassionate Detox Intake Coordinator to join our team. As a key member of our healthcare team, you will play a vital role in ensuring the smooth intake process for patients seeking detoxification services.Responsibilities:Screen patients via phone and...