Director of Revenue Management- Orlando, FL
4 weeks ago
Primary Duties and Responsibilities:
1. **Establish and Direct Revenue Management Division:**
- Spearhead the development and leadership of the revenue management division, strategically driving revenue growth through a balanced approach to volume and pricing strategies.
2. **Lead Resort Reservation Functions:**
- Assume leadership in reservation functions and strategy for the resort, ensuring effective communication with resort leadership and ownership to align with organizational objectives.
3. **Formulate Sustainable Revenue Growth Strategy:**
- Create and implement a sustainable revenue growth and profit strategy, emphasizing market segment optimization and leveraging diverse distribution channels for maximum impact.
4. **Deploy Enterprise Revenue Management Approaches:**
- Design and deploy advanced enterprise revenue management approaches, processes, strategies, tools, and systems inspired by best practices from the hotel and vacation rental industries, aiming to establish industry-leading capabilities.
5. **Channel Management and Inventory Loading:**
- Develop comprehensive channel management policies and oversee initial inventory loading for a new product, ensuring efficient utilization and optimal performance.
6. **Create Analytical Reporting Metrics:**
- Develop reporting metrics and communication systems that facilitate thorough analysis and concise summary communication of trends and issues, providing actionable insights.
7. **Collaborate on Accurate Business Forecasting:**
- Collaborate with Resort Leadership to accurately forecast current and future business levels, contributing to effective planning and resource allocation.
8. **Primary Point of Contact for Revenue Management:**
- Act as the primary contact for all revenue management inquiries from colleagues and ownership, offering expertise and guidance as needed.
9. **Continuous Monitoring and Analysis:**
- Continuously monitor and analyze revenue metrics, ensuring a proactive approach to identifying opportunities and addressing challenges in real-time.
10. **Set Accommodation Pricing and LOS Requirements:**
- Establish and direct pricing levels and Length of Stay (LOS) requirements for resort accommodations, categorized by product type to optimize revenue.
11. **Manage OTA/3rd Party Partnerships:**
- Oversee relationships with Online Travel Agencies (OTA) and third-party partners, managing capacity, pricing, and yield. Develop strong connections with market managers to enhance collaboration.
12. **Adhere to Annual Revenue Budget:**
- Develop and adhere to the annual revenue budget, demonstrating agility to pivot when necessary and swiftly deploy new revenue tactics in response to evolving market conditions.
13. **Leadership and People Management:**
- Lead and manage the Reservations team, providing clear direction, coaching, counseling, recognition, and performance feedback. Be a visible leader within the operation, actively engaging with team members.
14. **Build Collaborative Relationships:**
- Develop and maintain collaborative relationships with peers and other stakeholders, fostering a positive and synergistic work environment.
15. **Stay Informed on Industry Trends:**
- Stay up-to-date on competitors in the vacation rental and resort space for benchmarking and generating new ideas. Monitor local events to assess their impact on occupancy and adjust strategies accordingly.
16. **Additional Duties as Assigned:**
- Perform any other duties as assigned by management to contribute to the overall success of the organization.
Source: Hospitality Online
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