Sr. Jira Administrator

3 weeks ago

Owings Mills, United States Georgia IT Inc Full time

Position - Sr. Jira AdministratorLocation - Owings Mills, MDDuration: 06 MonthsRate: DOE

US Citizens and those authorized to work in the U.S are encouraged to apply. We are unable to sponsor at this time.

Job Description

The candidate selected for this role will be part of the Operations Reliability team. The Reliability team supports observability and developer productivity platforms at client.The Sr. Jira Administrator will be responsible for supporting and maintaining Atlassian cloud products, such as Jira Software, Jira Service Management, OpsGenie, Automation and Access.

ResponsibilitiesSupport integration with Jira Software and Jira Service Management via API and marketplace add-onsAutomating manual platform management processes through scripting or programmingCoordinating enterprise-wide outreach and reporting efforts as part of platform governance responsibilitiesSupporting and troubleshooting Jira Server running on windows server and Atlassian Cloud productsEvaluate the use and integration of third-party add-onsCoordinating and collaboration with users of the platformDevelop training and documentation materials

ExperienceGeneralFamiliar with Agile and Kanban development frameworks and project managementAbility to troubleshoot and analyze complex issues to provide comprehensive solutionsAble to demonstrate experience supporting technical users and conduct requirements analysisCan work independently with minimal guidance & oversightExperience with IT Service Management and familiarity Incident & Problem managementRequired Technical Expertise3-5 years' experience managing and configuring Atlassian products (Jira Software, Jira Service Manager, Jira Automation)Experience with Atlassian Marketplace add-ons such as Zephyr Automated Test Suite and Script RunnerDemonstrated proficiency with scripting and automation (bash, python, other programming languages)Preferred Technical ExperienceExperience automating manual tasksExperience with Agile processes and other tools in the space (Rally, Trello)Experience with identity management, SSO, and license managementExperience supporting custom and third-party software integrations into a SaaS platform via APIExperience with large platform migration efforts #J-18808-Ljbffr

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