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Administrative Coordinator/Receptionist

4 weeks ago

Franklin, Tennessee, United States EnableComp Full time

EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers' Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024 and is among the top one percent of companies to make the Inc. 5000 list of the fastest-growing private companies in the United States for the last eleven years.

Position Summary

The Administrative Assistant will report directly to the VP of Human Resources while interacting with employees at all levels. Must be a poised, polished professional that functions with a high level of integrity, confidentiality and excellence. The Administrative Assistant is responsible for completing routine administrative functions effectively, efficiently, and timely in addition to resolving complex and often confidential administrative issues. This position will also assist with daily office functions to ensure company efficiency meets organizational standards.

Key Responsibilities

  • Inputs and submits expenses for VP's and above in the company's travel and expense management system.
  • Proactively manages executive calendars to accommodate shifting priorities and independently schedule business meetings, lunches/dinners, events, etc.
  • Arranges travel plans and compiles itineraries and documents for travel-related meetings.
  • Coordinates the use of all meeting rooms and manages calendars accordingly.
  • Maintains organization and resources for meeting rooms.
  • Assists with the planning, scheduling and execution of events and celebrations.
  • Ensure Office(s) are always clean and organized
  • Orders and stocks office supplies.
  • Receive all visitors and guests following office procedures and determine access to be given.
  • Answering and directing all main line calls and faxes to the appropriate recipient.
  • Manages voicemails, research call details and directs to appropriate recipient.
  • Assist with voice-messaging notification for Employees regarding office hour delays or closures.
  • Build relationships with peers and other stakeholders (internal and external).
  • Assist with daily incoming mail review and distribution process.
  • Verify and sign for all parcel deliveries and notify addressed recipient.
  • Responsible for setting up and breaking down meetings spaces, including training room.
  • Handles new hire set up and termination process to prepare or unfurnish workstations, etc.
  • Maintain discretion and confidentiality surrounding assigned projects and documents.
  • Assists with office maintenance and janitorial as needed.
  • Assists Office Manager/Executive Administrator as needed with special projects as assigned.
  • Run office errands as needed.
  • Other duties as required which are reasonably withing scope of the activities enumerated above.
Requirements and Qualifications
  • High School Diploma or GED.
  • 1-2 years of experience working in customer service, administrative support or similar role.
  • Prior experience working in an office environment preferred.
  • Able to work Monday-Friday. Must be flexible to work earlier or later as required.
  • Excellent verbal and written communication.
  • Equivalent combination of education and experience will be considered.
  • Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook).
  • Regular and predictable attendance.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Special Considerations and Prerequisites
  • Practices and adheres to EnableComp's Core Values, Vision and Mission.
  • Poised, polished professional that functions with a high level of integrity, confidentiality and excellence.
  • Handles high pressure situations appropriately and exercises extreme judgement when handling confidential matters.
  • Enjoys working in a fast-paced environment.
  • Demonstrated propensity to take initiative.
  • Strong follow through and customer service orientation.
  • Highly detail-oriented and must be able to manage conflicting priorities, while being extremely adaptable and flexible.
  • Excellent interpersonal skills in addition to superior written and verbal communication skills.
  • General office environment must be able to lift 20 pounds.
EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.

EnableComp recruits, develops and retains the industry's top talent. As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people. We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies. If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you.

Don't just take our word for it Hear what our people are saying:

"I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other." - Revenue Specialist

"I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun." - Supervisor, Operations