Customer Service Representative II_MA10
2 weeks ago
- The Services Order Fulfillment Coordinator is the first point of contact for all customer inquiries related to the Repair, Calibration, and Service of Client products. In this role, you will be responsible for coordinating and supporting requests involving service from the point of initial customer inquiry through remittance.
- Candidate will need to be local and will eventually be 2-3 remote work weekly once training is complete.
Responsibilities:
- Support day to day needs of all customer requests, including quotations, RMA creation, order processing, and billing resolution.
- Coordinate the assessment, evaluation, and troubleshooting of Waygate Technologies products throughout the repair and calibration process.
- Provide customers with technical support via telephone and email as needed, while building and maintaining strong customer relationships
- Ensure that timely follow-up is given to orders that require additional customer information and /or purchase orders.
- Pro-actively work with the Manufacturing and Service Teams to uphold daily operational rhythms to meet or exceed all internal and external expectations.
- Coordinate product delivery dates between several production sites using SAP, for both domestic and international orders.
- Develop and foster relationships with supply chain, engineering, account managers and channel partners.
- Utilize Salesforce.com to communicate with customers and create accounts/contacts
- Ensure adherence to all Client compliance issues related to Know Your Customer policies, International Trade Controls, Health & Safety, and all other matters of legality and ethics
- Maintain a customer focus while working in a fast-paced data-driven environment - Embrace full wing to wing ownership of all commercial operations transactions.
Required Skills:
5+ years experience in a Customer Care or Service Support role, preferably in an Industrial setting
Prior experience utilizing SAP for quotation/order creation, invoicing, or material management.
Education:
Associates Degree from an accredited College or University (OR High School Diploma / GED from an accredited school or institution with a minimum 3 years of experience in Industrial Services)
-
Customer Service Representative II_MA10
2 weeks ago
Skaneateles Falls, United States Sunrise Systems Full timeHours Per Day: 8 Hours Per Week: 40 Description: Position: Services Order Fulfillment Coordinator Work Schedule: M-F 8A- 5P Candidate will need to be local, and will eventually be 2-3 remote work weekly once training is complete. Interview Teams then onsite Role Summary/Purpose The Services Order Fulfillment Coordinator is the first point of...
-
Customer Service Representative II_MA10
2 weeks ago
Skaneateles, United States US Tech Solutions Full timeJob Description: The Services Order Fulfillment Coordinator is the first point of contact for all customer inquiries related to the Repair, Calibration, and Service of Client products. In this role, you will be responsible for coordinating and supporting requests involving service from the point of initial customer inquiry through remittance. Candidate...
-
Customer Service Representative
2 weeks ago
Skaneateles, United States FYZICAL Therapy and Balance Centers Full timeJob DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Skaneateles, NY, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...
-
Senior Customer Service Representative
2 weeks ago
Skaneateles, United States Cynet Systems Full timeJob Description: Pay Range $22hr - $25hr Responsibilities: Support day to day needs of all customer requests, including quotations, RMA creation, order processing, and billing resolution. Coordinate the assessment, evaluation, and troubleshooting of Waygate Technologies products throughout the repair and calibration process. Provide...
-
Senior Customer Service Representative
2 weeks ago
Skaneateles, United States Cynet Systems Full timeJob Description: Pay Range $22hr - $25hr Responsibilities: Support day to day needs of all customer requests, including quotations, RMA creation, order processing, and billing resolution. Coordinate the assessment, evaluation, and troubleshooting of Waygate Technologies products throughout the repair and calibration process. Provide customers with...
-
Customer Service Representative
1 day ago
Idaho Falls, United States Pacific Office Automation Full timeWe are looking to hire an Customer Service Representative at our office in Idaho Falls, ID. If you have a passion for customer service, are organized, and love working in a team player environment, we want to hear from you! Essential Job Duties Sourc Customer Service Representative, Customer Service, Representative, Manufacturing, Retail
-
Customer Service Representative
2 weeks ago
Tinton Falls, United States PestCo LLC Full timeSince 1983 Alliance has a track record for increasing growth, opportunity, and profits. Our rapidly growing service company seeks a talented Customer Care Professional to work with our new and existing residential customers. We have a strong culture rooted in trust, respect, integrity, open communication, and professionalism. We make it a point to use good...
-
Customer Service Representative
2 weeks ago
Twin Falls, United States QCHI Full timeLendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at Store 0755 located at 1118 Blue Lakes Blvd Twin Falls, ID 83301. The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team...
-
Customer Service Representative
5 days ago
Falls Church, United States AlphaGraphics - US695 Full timeJob DescriptionJob DescriptionBENEFITS/PERKS:Competitive CompensationFlexible SchedulingHard work, collaboration, humanity, fun, and laughterCareer path developmentCOMPANY OVERVIEW:As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality...
-
Customer Service Representative
2 weeks ago
Great Falls, United States Rollins Full time** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO020435 Showing 1 location **Job Details** **Description** ****At Orkin, our purpose is to help protect the world where we live, work, and play. Our Customer Service Representatives are committed to this purpose.**** Our **Customer Service...
-
Customer Service Representative
2 weeks ago
Turners Falls, United States Partridge-Zschau Insurance Agency , Inc. Full timeTURNERS FALLS Customer Service Representative Overview: Join the Partridge-Zschau Insurance Agency, a hallmark of trust and reliability in Franklin County since 1891. We are a family-owned, independent insurance agency, proud of our small yet dynamic team. Driven by our commitment to excellence, we serve a diverse client base across Franklin County and...
-
Customer Service Representative
3 days ago
Newton Falls, Ohio, United States Circle K Full timeStore : 100 E Broad St, Newton Falls, Ohio 44444Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will...
-
Customer Service Representative
5 days ago
Sioux Falls, United States Sullivans Full timeJob DescriptionJob DescriptionThe Customer Service Representative (CSR) is responsible for providing high quality customer service to our customers via phone and email, as well as when they visit our showroom. CSR's will answer customers' questions, enter orders, and follow up with customers in a friendly and professional manner. CSR's will build...
-
Customer Service Representative
3 days ago
Tinton Falls, United States TCS Full time**Job Overview**: The Customer Service is responsible for leading a team of customer service representatives in handling businesses debt-related inquiries, disputes, and concerns. This role involves overseeing day-to-day operations, ensuring excellent customer service, managing customer complaints, and implementing strategies to improve customer satisfaction...
-
Customer Service Representative
2 weeks ago
Sioux Falls, United States Wheelco Full time**Customer Service Representative** Customer Service Sioux Falls, South Dakota Department **Customer Service** Wheelco is looking for a Customer Service Representative who has heavy-duty parts knowledge and enjoys helping customers find the right products they need. We offer a fun, positive working environment with competitive compensation, excellent...
-
Customer Service Representative
5 days ago
Sioux Falls, United States Security National Bank Full time** Customer Service Representative** **Job Category****:** Retail Banking **Requisition Number****:** CUSTO001270 Showing 1 location **Job Details** **Description** **JOB DESCRIPTION:** As a Customer Service Representative (Bank Teller), you are the Banks front-line ambassador in delivering stellar customer service. CSRs are a critical role for the Bank and...
-
Customer Service Representative
6 days ago
Twin Falls, United States U-Haul Full timeLocation: 1757 Kimberly Rd, Twin Falls, Idaho 83301 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
-
Customer Service Representative
6 days ago
Sioux Falls, United States U-Haul Full timeLocation: 923 W 11th St, Sioux Falls, South Dakota 57104 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Representative
7 days ago
Cuyahoga Falls, United States U-Haul Full timeLocation: 1950 Newberry St, Cuyahoga Falls, Ohio 44221 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Representative
7 days ago
Falls Church, United States U-Haul Full timeLocation: 1107 W Broad St, Falls Church, Virginia 22046 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...