See more Collapse

Guest Care Specialist

4 weeks ago

Hagerstown, United States Monro Muffler Brake Full time

Monro Muffler/Brake

Guest Care Specialist

Hagerstown ,

Maryland

Apply Now

Monro is an Auto Care Company that cares about their employees and their guest. Position Summary: You are responsible for providing a superior Guest Care experience and assisting in driving sales of automotive repair services and tires. This position is expected to contribute the growth of the business through strong sales presentations to our guest and product and service knowledge. You must be comfortable answering the phone, inviting guest into our store, and making guests feel welcome during their visit. Duties & Responsibilities: Successfully complete Monro's training program to enable Guest Care Specialist to execute the Monro selling process. First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and presenting needed services following the Monro selling process. Responsible for the organization and productivity of the service business through estimate and invoice transactions. Under the direction of management, assists in various aspects of customer care, work order completion and register assistance, facility maintenance, and outside purchase ordering. This position is a secondary key carrier responsible for basic and detailed opening and closing responsibilities. Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. Able to understand and effectively communicate all products and services Monro offers to customers. Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Maintain an organized and neat customer waiting area. Other duties as assigned. Knowledge, Skills, and Abilities: High school diploma or equivalent required. Valid Driver's License. One (1) year of sales experience needed. Preferred One (1) year of related experience in the automotive service environment. Strong verbal communication skills, able to accurately write sales work orders and effectively explain services to customers. Strong problem-solving skills. Physical Demands: Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance. Frequent standing and walking for long periods of time. Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Climb up and down ladders to retrieve and stock merchandise. Communicate effectively in person, by telephone, or by using telecommunications equipment. Enter and locate information on computer. Safely operates a motor vehicle. All your information will be kept confidential according to EEO guidelines. Your next Destination At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers. Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

#J-18808-Ljbffr

We have other current jobs related to this field that you can find below

  • Security Specialist

    3 weeks ago

    Hagerstown, Maryland, United States Target Full time

    The Starting Hourly Rate / Salario por Hora Inicial is $17.75 USD per hour. The Pay Range / Rango salarial is $17.75 USD - $26.65 USD per hour.ALL ABOUT TARGETAs a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.Working at Target means the opportunity to help all families...

  • Floor Care Specialist

    3 weeks ago

    Hagerstown, United States Office Environments Full time

    Office Environments is in recruiting an experienced and hardworking full-time Floor Care Specialist to strip, buff, and wax the hard floors, as well as clean the carpets for our Hagerstown, MD commercial clients. This janitorial position works a typical night shift that may require some weekend hours and earns a starting hourly wage of $19 per hour.Would you...

  • Peer Recovery Specialist

    4 days ago

    Hagerstown, United States Concerted Care Group Full time

    OverviewKolmac Integrated Behavioral Health and Concerted Care Group (CCG) is a leading outpatient treatment provider in the Mid-Atlantic region. We are committed to treating individuals whose lives have been impacted by substance use and mental health disorders. We do this by providing compassionate and evidence-based treatment, aimed at improving the...

  • Peer Recovery Specialist

    5 days ago

    Hagerstown, United States Concerted Care Group Full time

    Overview: Kolmac Integrated Behavioral Health and Concerted Care Group (CCG) is a leading outpatient treatment provider in the Mid-Atlantic region. We are committed to treating individuals whose lives have been impacted by substance use and mental health disorders. We do this by providing compassionate and evidence-based treatment, aimed at improving the...

  • Commercial Janitor

    2 months ago

    Hagerstown, United States Office Environments Full time

    **Office Environments** is in looking to hire an experienced and hardworking **full-time Commercial Janitor / Floor Care Specialist** who wants to join a family-focused company in **Hagerstown, MD!** **ABOUT OFFICE ENVIRONMENTS** Since 2007, we have provided commercial cleaning services, office supplies, and office furniture to clients in the tri-state...

  • Commercial Janitor

    1 month ago

    Hagerstown, United States Office Environments Full time

    Job DescriptionJob DescriptionOffice Environments is in looking to hire an experienced and hardworking full-time Commercial Janitor / Floor Care Specialist who wants to join a family-focused company in Hagerstown, MD!As you strip, buff, and wax hard floors, or clean carpets, you will earn a starting hourly wage of $19 per hour. The typical work schedule is a...

  • Commercial Janitor

    3 weeks ago

    Hagerstown, United States Office Environments Full time

    Job DescriptionJob DescriptionOffice Environments is in looking to hire an experienced and hardworking full-time Commercial Janitor / Floor Care Specialist who wants to join a family-focused company in Hagerstown, MD!As you strip, buff, and wax hard floors, or clean carpets, you will earn a starting hourly wage of $19 per hour. The typical work schedule is a...

  • Behavior Specialist

    4 weeks ago

    Hagerstown, United States Brook Lane Inc Full time

    Job DescriptionJob DescriptionBehavior SpecialistBrook Lane Health ServicesLaurel Hall School in Hagerstown, MDLooking for a rewarding Monday through Friday position assisting students in special education? Brook Lane Health Services is hiring Behavior Specialists for our Laurel Hall School in Hagerstown, MD. Brook Lane is a leading provider of mental health...

  • Behavior Specialist

    4 weeks ago

    Hagerstown, United States Brook Lane, Inc. Full time

    Behavior SpecialistBrook Lane Health ServicesLaurel Hall School in Hagerstown, MDLooking for a rewarding Monday through Friday position assisting students in special education? Brook Lane Health Services is hiring Behavior Specialists for our Laurel Hall School in Hagerstown, MD. Brook Lane is a leading provider of mental health treatment and education in...

  • Behavior Specialist

    3 weeks ago

    Hagerstown, United States Brook Lane, Inc. Full time

    Behavior SpecialistBrook Lane Health ServicesLaurel Hall School in Hagerstown, MDLooking for a rewarding Monday through Friday position assisting students in special education? Brook Lane Health Services is hiring Behavior Specialists for our Laurel Hall School in Hagerstown, MD. Brook Lane is a leading provider of mental health treatment and education in...

  • Behavior Specialist

    3 weeks ago

    Hagerstown, United States Brook Lane Inc Full time

    Job DescriptionJob DescriptionBehavior SpecialistBrook Lane Health ServicesLaurel Hall School in Hagerstown, MDLooking for a rewarding Monday through Friday position assisting students in special education? Brook Lane Health Services is hiring Behavior Specialists for our Laurel Hall School in Hagerstown, MD. Brook Lane is a leading provider of mental health...

  • Customer Experience Specialist

    4 weeks ago

    Hagerstown, United States Point Broadband Full time

    >> Customer Experience Specialist Customer Experience Specialist Summary Title:Customer Experience SpecialistID:1278Location:Hagerstown, MDDepartment:Customer Care Description **Customer Experience Specialist** Our growing broadband service business is looking for a skilled problem solver to join our team as a Customer Experience Specialist. We need an...

  • Customer Experience Specialist

    2 months ago

    Hagerstown, United States Point Broadband Full time

    >> Customer Experience Specialist Customer Experience Specialist Summary Title:Customer Experience SpecialistID:1278Location:Hagerstown, MDDepartment:Customer Care Description **Customer Experience Specialist** Our growing broadband service business is looking for a skilled problem solver to join our team as a Customer Experience Specialist. We need an...

  • Customer Experience Specialist

    3 weeks ago

    Hagerstown, United States Point Broadband Full time

    >> Customer Experience Specialist Customer Experience Specialist Summary Title:Customer Experience SpecialistID:1278Location:Hagerstown, MDDepartment:Customer Care Description **Customer Experience Specialist** Our growing broadband service business is looking for a skilled problem solver to join our team as a Customer Experience Specialist. We need an...

  • Part-Time Registered Nurse

    5 days ago

    Hagerstown, Maryland, United States Complete Care at Hagerstown LLC Full time

    Now Hiring (RN) Registered Nurse Complete Care at Hagerstown is a pillar in the community of Hagerstown, MD. To improve the lives we touch through high-quality healthcare and extraordinary compassion. Now Hiring (RN) Registered Nurse Available Shifts:Overnight Supervisor 11p-7aFull Time 7a-7p & 7p-7a; Part Time 7a-3pPer Diem- All shift Complete Care at...

  • Aftercare Specialist

    2 months ago

    Hagerstown, United States Brook Lane Inc Full time

    Job DescriptionJob DescriptionAftercare SpecialistPRN as neededInpatient HospitalBrook Lane's Main Campus in HagerstownDo you have a background in mental health services or case management? Brook Lane Health Services is seeking a PRN Aftercare Specialist to help support the Inpatient Treatment Team. Brook Lane is a a leading provider of mental health...

  • Aftercare Specialist

    2 months ago

    Hagerstown, United States Brook Lane, Inc. Full time

    Aftercare SpecialistPRN as needed Inpatient HospitalBrook Lane's Main Campus in HagerstownDo you have a background in mental health services or case management? Brook Lane Health Services is seeking a PRN Aftercare Specialist to help support the Inpatient Treatment Team. Brook Lane is a a leading provider of mental health treatment and education in the...

  • Aftercare Specialist

    3 weeks ago

    Hagerstown, United States Brook Lane, Inc. Full time

    Aftercare SpecialistPRN as needed Inpatient HospitalBrook Lane's Main Campus in HagerstownDo you have a background in mental health services or case management? Brook Lane Health Services is seeking a PRN Aftercare Specialist to help support the Inpatient Treatment Team. Brook Lane is a a leading provider of mental health treatment and education in the...

  • Aftercare Specialist

    3 weeks ago

    Hagerstown, United States Brook Lane Inc Full time

    Job DescriptionJob DescriptionAftercare SpecialistPRN as neededInpatient HospitalBrook Lane's Main Campus in HagerstownDo you have a background in mental health services or case management? Brook Lane Health Services is seeking a PRN Aftercare Specialist to help support the Inpatient Treatment Team. Brook Lane is a a leading provider of mental health...

  • Revenue Cycle Specialist

    3 weeks ago

    Hagerstown, United States Meritus Medical Center Inc Full time

    **Revenue Cycle Specialist - Behavioral Health** - 100% Remote opportunity **This opportunity excludes residents of NY, CT and CA** The Revenue Cycle Specialist is responsible for billing and following up directly with third party payers and patients to resolve billing issues and secure appropriate reimbursement in a timely manner. This individual...