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Implementation Consultant

2 months ago

Omaha, United States PrimePay Full time

Do you love to build, innovate, create and collaborate? Come grow your career and make an impact with PrimePay - a growth focused, flexible and established Human Capital Management (HCM) SaaS technology company.

As we continue our evolution and growth into a leading HCM SaaS technology provider to businesses, we are seeking our next Implementation Consultant. The Implementation Consultant will oversee the implementation and continuous management of the EDI File Feed project across all customers utilizing our SaaS platform. In this role, you will act as a technical advisor, offering support and guidance to both internal and external stakeholders, including vendors and customer carriers, particularly concerning EDI files, payroll, and benefits extracts. Responsibilities include the development, coordination, implementation, and oversight of EDI carrier file feeds between our company and the carriers and vendors of our customers. Moreover, you will ensure compliance with all predefined processes, procedures, and guidelines.

At PrimePay, we are seeking those excited to build, create, and innovate. We are problem-solvers who move quickly, collaborate with agility and differentiate through people, purpose and commitment. With a 30+ year history, we are writing the next chapter of our journey with a focus on great technology, a People First Culture and a commitment to personal and professional growth. At PrimePay, our extraordinary people create our future every single day. Interested? Join us in our evolution

Responsibilities:

Work with new or existing customer, carriers and vendors to plan onboarding/change activities and to manage existing relationships

Create transaction maps, connectivity testing, and other issues related to the set-up of EDI transactions

Configure, monitor, and interact with EDI carrier/vendor file feeds and processes to ensure an efficient and reliable transactional flow with departmental timelines and SLA’s

Gather all EDI File feed requirements (file feed specifications, file requirements and connectivity details) for EDI File Feeds to be built and tested

Attend and facilitate EDI File Feed kick-off calls to ensure all file specifications/requirements are interpreted accurately for translation to EDI File Feed Developers

Complete Carrier Questionnaires to ensure all PrimePay system requirements are provided to customers vendor/carrier

Conduct EDI file testing with carrier/vendor

Utilize reporting tools to reconcile financial files and benefit file data to ensure data is accurately reported

Monitor routing EDI transactions and coordinate activities of partners and internal teams to resolve systemic failures and maintain reliable processes

Maintain documentation related to EDI processes and technical configuration. Assist in planning and testing of business continuity as it relates to EDI

Train end-users on the proper use of the system

Design and develop improvements to EDI processes to make them more reliable and reduce reliance on human intervention

Resolve issues with EDI file transactions. Collaborate with carriers and customer experience teams to quickly address and solve problems, minimizing any adverse effects on the end customer

Identify and report issues or bugs for resolution

Validate data to identify discrepancies and work with the team to resolve them promptly

Create manual file feeds for customers when EDI File Feeds and Extracts are not in production

Create reports within PrimePay reporting database to capture data needed by a customer for billing and reporting of benefit data

Document project status within project tracking software

Update project managers when applicable: ensure effective communication by providing timely updates to project managers regarding the progress of implementation projects

Qualifications:

Bachelor’s degree in business management or a related field or it’s equivalent in education and experience

5+ years of experience specifically in HCM project management or Implementation lead experience

Two plus years of experience with one or more programming languages (SQL, JavaScript, GitHub and or Kettle Data Integration) required

Two plus years’ experience with Healthcare Benefit Terminology (Medical, Dental, Vision, Life & Disability, 401k, COBRA, and Flex Plans) required

Two plus years’ experience with building 834 and Flat Files from Carrier File Specifications required

Minimum of one year experience utilizing SFTP protocol to transfer EDI File Feeds required

Candidates should have a proven track record of successfully implementing and configuring HCM modules, with a deep understanding of industry-specific processes and best practices. Ideal candidates will excel in analyzing client requirements, resolving technical issues, and providing exceptional support tailored to HCM software implementations

Experience with multiple facets and modules within Human Capital Management Systems

Experience in integration projects between customer system and internal systems

Working knowledge of EDI connectivity protocols and formats, including 834 and Flat Files

Thorough understanding of EDI documents and specifications, standards, and practices.

Technical proficiency in software configuration, software implementation and system implementations

Advanced troubleshooting skillset to resolve technical issues and provide effective solutions

PrimePay Offers:

A competitive salary in the $65 - $75K range based on experience

Access to personal, group training and career advancement

Leadership development through individualized support and career mentoring

Medical, dental and vision insurance, 401(k) with match, paid time off, paid holidays, flexible spending account, life insurance and STD/LTD

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