Retail Expert, Fine Jewelry and Watches New York, NY

4 months ago

Chicago, United States RealReal Inc. Full time

**Retail**

Retail Expert, Fine Jewelry and Watches New York, NY As a Fine Jewelry & Watch Expert, you will drive sales through your strong engagement and brand and product education. You will create strong relationships with new and repeat customers to increase sales and client retention. This Expert role is key to the success of our Core Retail Store as you provide Expert level education of our products to our customers. This position will report to the Shop Manager, Stores.

**What You Get To Do Every Day**

* Provide expertise in Fine Jewelry & Watch categories through a customized and personalized shopping experience based on education of products for all clients

* Meet or exceed monthly sales targets and evolving KPIs

* Meet aggressive monthly sales Key Performance Indicators (KPIs)

* Consult with clients in shop regarding fashion trends and their individual needs

* Lead the process of sharing knowledge expertise to elevate the overall shop experience

* Establish strong personal relationships with clients to encourage customer loyalty

* Connect with clients and consignors, understand their needs, and establish and/or maintain a relationship to turn consignors into customers and customers into consignors

* Demonstrate commitment to team collaboration

* Influence and inspire through passion and hospitality

* Maintain a high level of integrity, initiative, motivation and self-direction

**What You Bring To The Role**

* 2-5 years sales experience working in Fine Jewelry & Watch luxury space in a customer facing role

* Passion for delivering a luxury experience each and every day

* Book of contacts of potential customers to leverage for sales and referrals

* Proven experience with building and maintaining a high volume client book

* Ability to share knowledge and influence behaviors

* A high degree of business acumen, sophistication and the ability to establish trust

* Effective communicator, great attention to detail and customer service

* Polished, professional appearance and demeanor

* Bachelor's degree (preferred)

***In compliance with local laws and regulations, we are requiring that all employees working in New York City (including, but not limited to Field, Retail Store and Office) employees to be fully vaccinated in addition to complying with mask requirements while at work.***

*The RealReal is the worlds largest online marketplace for authenticated, resale luxury goods, with more than 20 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categoriesincluding women's and men's fashion, fine jewelry and watches, art and homein support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our eight shoppable stores, customers can sell, meet with our experts and receive free valuations.*

*The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records, consistent with legal requirements.*

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. GHR3993*

#LI-ES30

A: We do all the heavy lifting for you. We offer several ways to sell, including shipping, at-home pickup, and curbside drop-off at any of our retail locations with a dedicated expert to guide you throughout.

**Update Your Location**

5-digit zipcode is required. SAVE

  • Fine Jewelry and Watches Expert

    1 month ago

    Chicago, Illinois, United States RealReal Inc. Full time

    Job Title: Retail Expert, Fine Jewelry and Watches New York, NYJob Summary:We are seeking a highly skilled and experienced Retail Expert to join our team in New York, NY. As a Retail Expert, you will be responsible for driving sales through strong engagement and brand and product education. You will create strong relationships with new and repeat customers...

  • Watch Technician

    4 weeks ago

    Chicago, Illinois, United States Razny Jewelers Full time

    Razny Jewelers, a renowned designer, manufacturer, and retailer of fine jewelry and timepieces, seeks a skilled Watch Technician to enhance our team's expertise.As a Watch Technician, you will play a vital role in ensuring the highest standard of customer satisfaction by providing exceptional watch servicing and maintenance.Key Responsibilities:Collaborate...

  • Watch Technician

    4 weeks ago

    Chicago, Illinois, United States Razny Jewelers Full time

    Razny Jewelers, a renowned designer, manufacturer, and retailer of fine jewelry and prestigious timepieces, seeks an Apprentice Watch Technician to contribute to its tradition of excellence in guest service, quality merchandise, and value.Key Responsibilities:Support experienced watchmakers in completing watch servicing and sizing for discerning...

  • Watch Technician Apprentice

    4 weeks ago

    Chicago, Illinois, United States Razny Jewelers Full time

    Watch Technician ApprenticeRazny Jewelers, a renowned designer, manufacturer, and retailer of fine jewelry and timepieces, seeks a skilled Watch Technician Apprentice to join their team. As a Watch Technician Apprentice, you will have the opportunity to work with prestigious timepieces and provide exceptional guest service.Responsibilities:Support...

  • Apprentice Watch Technician

    1 month ago

    chicago, United States Razny Jewelers Full time

    Razny Jewelers is a highly regarded designer, manufacturer and retailer of fine jewelry and a purveyor of the world’s most prestigious timepieces, with a long-standing tradition of providing excellent guest service, quality merchandise and value. We are looking to hire an ApprenticeWatch Technician to join our team. If you are as passionate about...

  • Apprentice Watch Technician

    1 month ago

    Chicago, Illinois, United States Razny Jewelers Full time

    Razny Jewelers, a renowned designer, manufacturer, and retailer of fine jewelry, seeks a skilled Watch Technician to join their team. With a rich tradition of excellence in guest service, quality merchandise, and value, the company is looking for a passionate individual to support their watchmaking team.Key Responsibilities:Collaborate with experienced...

  • Watch Technician/Refinisher

    7 days ago

    chicago, United States Razny Jewelers Full time

    Razny Jewelers is a highly regarded designer, manufacturer and retailer of fine jewelry and a purveyor of the world’s most prestigious timepieces, with a long-standing tradition of providing excellent guest service, quality merchandise and value. We are looking to hire an ApprenticeWatch Technician to join our team. If you are as passionate about...

  • Apprentice Watch Technician

    5 months ago

    Chicago, United States Razny Jewelers Full time

    Razny Jewelers is a highly regarded designer, manufacturer and retailer of fine jewelry and a purveyor of the world’s most prestigious timepieces, with a long-standing tradition of providing excellent guest service, quality merchandise and value. We are looking to hire an ApprenticeWatch Technician to join our team. If you are as passionate about...

  • PT Sales Associate: Grown Brilliance

    2 weeks ago

    Chicago, United States Leap Full time

    Our store teams are the heart of Leap and we need to find the best and brightest team to be the face of our Grown Brilliance boutique in Chicago. We are seeking Part-Time Sales Associates who are eager to make a direct impact on the experience of our customers and the success of the store. The Leap platform launches and operates insight-driven retail stores...

  • Retail Sales Associate

    5 months ago

    Chicago, United States Shinola- Retail Full time

    Who we are: At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well loved. Our thoughtful craftsmanship, timeless design and spirited stories inspire our customers to live well, with confidence & joy-in a style that is uniquely their own! Because we are a growing and evolving company, each employee is a...

  • PT Sales Associate: Grown Brilliance

    1 month ago

    Chicago, United States Leap Full time

    Our store teams are the heart of Leap and we need to find the best and brightest team to be the face of our Grown Brilliance boutique in Chicago. We are seeking Part-Time Sales Associates who are eager to make a direct impact on the experience of our customers and the success of the store. The Leap platform launches and operates insight-driven retail stores...

  • Retail Sales Associate

    2 months ago

    Chicago, United States Movado Group Full time

    At Movado Group, we are committed to building the strongest brands in the industry - and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business. We offer the watch industry a compelling strategic vision and track record of sustained growth - and we offer our...

  • Jewelry Associate

    6 months ago

    Chicago, United States Saks OFF 5TH Full time

    Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Be familiar with store inventory to provide customers with best product knowledge. Consistently greet customers and educate them on current promotions. Fost Jewelry, Associate, Retail

  • Retail Ambassador

    2 weeks ago

    Chicago, Illinois, United States Allbirds Retail Full time

    About Allbirds RetailAt Allbirds Retail, we're on a mission to deliver exceptional customer experiences through quality, personalized engagement. Our team-oriented, accountable, and focused on continuous learning, we strive to be a product-knowledge expert who can communicate passionately about our brand and products.Job SummaryWe're seeking a highly...

  • Jewelry Sales Consultant

    1 week ago

    Chicago, Illinois, United States Neiman Marcus Group, Inc. Full time

    As a Client Advisor, you will build strong relationships with clients through exceptional customer service, personalized engagement, and a deep understanding of their style preferences.With a focus on delivering an elevated client experience, you will work closely with clients to understand their needs and preferences, and provide tailored recommendations to...

  • Seasonal Retail Ambassador

    1 week ago

    Chicago, Illinois, United States Khoi Full time

    Job OverviewKHOI is a sculptural jewelry brand based in Chicago, IL, seeking a dynamic and enthusiastic Part-Time Seasonal Retail Ambassador to join our team.The ideal candidate will provide exceptional customer service, drive sales, and foster a welcoming and engaging environment in our retail space.Key Responsibilities:Engage customers in meaningful...

  • Seasonal Retail Sales Associate

    4 weeks ago

    Chicago, United States Shinola- Retail Full time

    Who we are: Founded in 2011, we are a Detroit based luxury design brand committed to crafting products that are built to last We are committed to creating high-quality manufacturing jobs while operating the first at-scale watch factory in the US in 50 years What we promise: We deliver thoughtful craftsmanship, timeless design and spirited stories that...

  • Retail Sales Associate Keyholder

    2 months ago

    Chicago, United States Movado Group Full time

    At Movado Group, we are committed to building the strongest brands in the industry - and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business. We offer the watch industry a compelling strategic vision and track record of sustained growth - and we offer our...

  • Retail Sales Associate Keyholder

    2 weeks ago

    Chicago, Illinois, United States Movado Group Full time

    About the Role:We are seeking a dynamic and experienced Retail Sales Associate Keyholder to join our team at the Movado Company Store in the Fashion Outlets of Chicago in Rosemont, Illinois.As a Keyholder, you will be responsible for driving sales, opening and closing the store, and assisting staff in reaching and exceeding sales goals. You will also provide...

  • Assistant Store Manager, West Loop

    3 weeks ago

    Chicago, Illinois, United States Mejuri Full time

    About MejuriMejuri is a category-defining fine jewelry brand that redefines luxury, your way. We're a team of retailers, creatives, technologists, and strategists who are passionate about empowering women to invest in themselves. Our mission is to make fine jewelry accessible and affordable for everyone.The RoleWe're seeking a charismatic leader with...