Assistant General Manager

7 days ago


Wichita, United States StepStone Hospitality Full time

Job Type

Full-time

Description

Description

We are seeking an experienced Assistant General Manager to join our team. The ideal candidate will be a highly motivated individual with a passion for excellence and a proven track record of success in the hospitality industry.

Responsibilities:

  • Assist the General Manager in overseeing daily operations of the business
  • Handles the Human Resources responsibilities for the property
  • Ensure that all employees are providing exceptional customer service
  • Manage and train staff to ensure they are meeting performance expectations
  • Develop and implement strategies to increase revenue and profitability
  • Maintain a positive and professional work environment
  • Ensure compliance with all company policies and procedures
  • Handle customer complaints and resolve issues in a timely and effective manner
  • Assist in the development and implementation of marketing and promotional campaigns
Requirements

Requirements
  • PEP experience preferred
  • Bachelor's degree in Hospitality Management or related field
  • Minimum of 3 years of experience in a management role in the hospitality industry
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Excellent problem-solving and decision-making skills
  • Proficient in Microsoft Office and other relevant software
  • Ability to work flexible hours, including weekends and holidays

EOE/M/F/V/D - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.

Employees must comply with all occupational safety and health standards and regulations established by the Occupational Safety

and Health Act and state and local regulations.

The job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

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