Client Associate

1 month ago

Waltham, United States Cambridge Computer Services, Inc Full time
Job Overview:

The Cambridge Client Associate role is an entry level sales & support position assisting teams in building advanced IT solutions for our clients. The associate will play a crucial role in driving new business growth and expanding our market presence. You will be responsible for identifying and acquiring new customers by leveraging your sales expertise and ability to leverage relationships with key vendor partners. Additionally, you will partner with our senior sales support teammates to build expertise in sales operations activities to help the team scale.

Responsibilities and Duties:

•Collaborate with Relationship Sales Managers and senior support team members in daily tasks:

o Perform product and technology research on hardware, software, and services offerings.

o Write quotes, build proposals, and manage statements of work in a manner that maximizes company profit.

o Communicate with vendors and clients.

o Recommend products and upsell solutions to vendors and clients.

o Populate and maintain Cambridge's client relationship management (CRM) tools with accurate and timely information.

•Participate in Marketing & Customer Service activities:

o Build strong relationships with target vendor partners with a focus on identifying net new business.

o Drive lead generation activities including prospecting, calling clients to attend technical lectures, and following up on marketing driving initiatives.

o Participate in trade shows and/or act as a company representative.

o Act as a liaison between the corporate office and remote employees.

•Drive Sales and customer acquisition activities:

o Prospect and identify potential customers in the enterprise technology sector through market research, networking, and lead generation activities.

o Attend and lead in-person and remote sales calls with clients and prospects

o Team with key vendor partners to drive leads and execute on joint outreach campaigns.

o Conduct outbound sales activities, including cold calling, email campaigns, and social media outreach, to engage with prospective clients and generate new business opportunities.

o Build and maintain a robust sales pipeline by effectively managing leads, qualifying prospects, and tracking sales activities using CRM software.

o Understand client needs and challenges, and articulate how our products and services can address their specific requirements, positioning our solutions as a valuable investment for their business.

o Negotiate and close sales deals, ensuring a win-win outcome for both the customer and the company.

o Stay up to date with industry trends, competitive landscape, and emerging technologies to effectively communicate the value proposition of our products and services to prospective clients.

•Support Cambridge initiatives:

o Gain product and technology knowledge and certifications of the vendors we use in our solution stack. This includes Cisco, Commvault, Dell, HPe, IBM, Lenovo, VMWare, and many others.

o Understand solutions including high performance computing, subject matter expertise in machine learning, artificial intelligence, bioinformatics, and life sciences among others.

o Understand and execute corporate and sales management's goals and objectives.

Qualifications:

•University undergraduate degree required. Science, technology, engineering, and mathematics (STEM) and/or advanced degree preferred.

•Understanding of basic computer hardware and software required. Greater understanding of technology and the IT ecosystem preferred.

•Although the expectation is that this role will be on site, there may be times when work will be done outside the office. Accordingly, the employee must be able to work remotely, independently, and unsupervised.

•Candidates must have impeccable communications skills, an ability to multi-task, and high attention to detail. They must be able to negotiate, be proactive in their approach, effective problem solvers, organized, creative, outgoing, deal with ambiguity, and able to work with different types of personalities.

•Although not required, many of our successful individuals have some sales experience. Having this skill could assist in scaling to future positions.

•Cambridge employees are self-paced and embrace driving their own personal development. Given the number of potential opportunities for advancement, employees must be proactive if they seek advancement.

About Us

Cambridge Computer is a leader in delivering innovative physical and cloud-based IT infrastructure, data storage, and data security solutions to clients in a wide variety of industries across North America. Our clients include Fortune 100 companies, nonprofits, academic institutions, and some of the hottest high-technology companies in the country. We use creativity, technical expertise, and extensive industry relationships with investors, entrepreneurs, technology visionaries, and manufacturers to identify and incorporate both new and existing paradigms into cohesive IT strategies for our clients. Also, we're a Woman-Owned Small Business, with a close-knit staff of about 70 people that hail from all over the world.

Benefits

We recognize that satisfaction and well-being are integral components for long-term sustainability and business success. As such, available to full-time employees are the following benefits:
  • Multiple health insurance options
  • Medical FSA and Dependent Care FSA
  • Dental insurance
  • Vision insurance401(k) savings plan with employer matching
  • Employer-sponsored long-term disability
  • Paid holidays and PTO that increases with longevity at the company
  • Discounted health club membership
  • Convenient parking
  • Opportunities for growth
Estimated Salary Range

$50k - $80k per year

How to Apply

Applicants must provide the following required materials:
  • Cover Letter
  • Resume


Equal Opportunity Employer

Cambridge Computer provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, military service, or veteran status in accordance with applicable federal, state and local laws.

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