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Bilingual Loan Officer Assistant

3 months ago


Waukesha, United States Novus Home Mortgage Full time
SUMMARY:

Ability to speak Spanish fluently is required. The Loan Officer Assistant's primary role is to act as a liaison between Loan Officer, borrowers, and operation departments. The Loan Officer Assistant ensures clear communication for a smooth closing transaction.

RESPONSIBILITIES:

  • Assist in the collection of missing documentation for the completion of loan files from borrowers
  • Work with the Processor and Loan Officer to collect documentation to clear conditions
  • Update Loan Officer on the status of conditions and copy Loan Officer on borrower correspondence and requests for documentation
  • Structurefile for processing in Encompass
  • Perform basic office functions including, taking phone calls, scheduling meetings for the Loan Officer, faxing, making copies, data entry, etc.
  • Run reports for the Loan Officer to monitor monthly productivity
QUALIFICATIONS:
  • Ability to speak Spanish fluently
  • Two (2) years prior mortgage or mortgage banking experience
  • Ability to deliver effective results and to meet deadlines.
  • Sound judgment and decision-making skills
  • Ability to work under pressure and meet deadlines with minimal supervision
  • Excellent phone and service skills


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)