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Assistant Sales Manager
4 months ago
Responsibilities & Accountability (but not limited to):
This person must be organized, disciplined, self-motivated and show initiative in improving and maintaining relationships with QAD customers. This person will be responsible for:
•Helping to lead and coach the Inside Sales Team
•Help manage team of 3-4 members
•Goal oriented, striving for continuous improvement in sales department
•Analyze sales data and produce reports using Microsoft Excel
•Present reports to Global Sales & Service Manager
•Use excellent customer service and communication skills to improve relationship with top dealers
•Preforming all tasks with integrity and empathy
•Covering service phone lines for product support
•Entering phone orders into order management system
•Maintain client relationships by making outbound calls
•Selling new and existing products to established dealers
•Troubleshoot and assist with product questions
•Attend trade shows as needed
•Enter daily email orders into order management system
•Process customer returns as needed
•Maintain daily activity records
•Work in a Team environment with leadership responsibility
•Work with other departments to service and improve products and operations.
•Maintain current and expert knowledge of Archery industry
Software requirements: Microsoft Office, Order Entry System
Minimum Experience: 2 years' experience in inside sales and/or customer service, preferably in the sporting goods or outdoor industry. Experience leading a team. Archery knowledge a plus. Trade show experience is a plus.
•Must possess excellent interpersonal, time/project management and communication skills. Must be able to multi-task projects from start to completion with excellent organizational skills and maintain a positive attitude in all situations.
Position Reports To: Global Sales & Service Manager
Salary range: Negotiable based on experience & training. We do not discriminate on the basis of race, religion, national origin, gender, age, handicap, or veteran status. All qualified applicants will be given equal opportunity. Selection decisions are based on job-related factors.
In an effort to promote a healthy lifestyle and work environment QAD INC is Tobacco free
Benefits
We offer a competitive income, time off with paid holidays, paid vacation, paid sick leave, 401k retirement plan with company matching, product discounts, other employee incentives.
