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San Francisco Zoo, San Francisco, California, United States of America Job Description Posted Friday, July 12, 2024 at 7:00 AM | Expires Monday, August 12, 2024 at 6:59 AM SSA GROUP AT SAN FRANCISCO ZOO is looking for Associates to join our team Position Title: Food Service Associate Reports to: Food Service Supervisor (if applicable) and/or Food Service Operations Manager(s) Responsibilities Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client. Supports restaurant prep (FOH and line) for daily operation. Meets daily quick service, food service, safety and quality, availability, merchandising and guest service standards. Participates in safety logs including food temperatures, rotation and waste as necessary. Ensures proper uniform, hygiene, hand-washing and glove use with self. Maintains a SSAfe work environment by abiding to all SSAFETY rules. Follows through daily prep and items lists, as assigned. Actively helps to support operation in assigned role, supporting holes as necessary. Actively and efficiently responds to guest and client feedback, reporting to the supervisor to ensure that any potential complaints are mitigated against further occurrence. Communicates up to the Restaurant Supervisor and/or Food Operations Manager regarding any issues seen with daily service or quality. Remains knowledgeable of all menu items, prices and specials for sharing with guests. Perform other tasks as deemed necessary. Maintains a clean, safe and organized work environment. Uphold and demonstrate a complete understanding of company policies and procedures. Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements. Job Requirements Strong interpersonal and communication skills. Exceptional problem solving/decision making skills combined with the ability to be organized. Demonstrates the ability to remain flexible in a fast-paced environment. Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative. Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above. Ability to work varied hours/days, including nights, weekends and holidays, as needed. Previous Experience None Required Compensation and Benefits Hourly, Non-Exempt. Pay is based on range in consideration of relevant job experience and certification/education. Employee Assistance Program Get Paid Early Tuition Discount through Partnership College Meal Plan & employee Discounts SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. #J-18808-Ljbffr
