Service Desk Technician

3 weeks ago


Murrieta, United States TrulyCreative Network Solutions Inc Full time
Company Description

Apply promptly A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.

TrulyCreative Network Solutions, Inc., founded in 1998, delivers a comprehensive portfolio of managed IT services to small and medium-sized businesses across various industries. As a Certified California Service Disabled Veteran Business Entity, small business, and authorized California Reseller, TrulyCreative is committed to providing reliable and efficient solutions.

Role Description

This is a full-time on-site role for a Service Desk Technician. The Service Desk Technician will be responsible for providing technical support, troubleshooting, and help desk support for desktop computers. They will also be responsible for computer repair and maintenance tasks.

Qualifications Proficiency in desktop computer support and troubleshooting Experience in providing help desk support Knowledge of computer repair and maintenance Strong problem-solving and analytical skills Excellent communication and customer service skills Ability to work well in a team Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus Associate or Bachelor's degree in Information Technology or related field is preferred

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