FOH Manager

2 weeks ago

Lumberton, United States Quail Springs Culinary Full time
FOH Manager - Texas Steakhouse & Saloon
Location: Lumberton, NC, 28358
Job Description

The FOH Manager is responsible for overseeing the daily operations of the front of house at Texas Steakhouse & Saloon in Lumberton, NC. This includes managing the staff, ensuring excellent customer service, and maintaining a clean and organized restaurant.
Responsibilities
  • Manage and train front of house staff
  • Ensure excellent customer service is provided at all times
  • Oversee daily operations of the restaurant
  • Ensure cleanliness and organization of the restaurant
  • Manage inventory and ordering of supplies
  • Handle customer complaints and resolve issues
  • Create and implement policies and procedures
  • Ensure compliance with health and safety regulations
  • Manage scheduling and payroll for front of house staff
Requirements
  • Previous experience in a management role in the restaurant industry
  • Excellent communication and leadership skills
  • Strong organizational and time management skills
  • Ability to work in a fast-paced environment
  • Knowledge of health and safety regulations
  • Flexibility to work evenings, weekends, and holidays