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Universal Banker

2 months ago

Winter Park, United States Climate First Bank Full time

We are changing FINANCE to finance CHANGE

Climate First Bank is a Florida Benefit Corporation, state chartered, FDIC insured commercial bank. We are the first commercial bank with a mission of reducing atmospheric CO2. Climate First Bank is the third bank started and scaled by serial bank entrepreneur, Ken LaRoe. Having started and sold Florida Choice Bank and First Green Bank, Mr. LaRoe has launched Climate First Bank as a built to last, values based, financial institution. Our first branch opened for business on June 1, 2021, in St. Petersburg, Florida and we have since expanded into the Central Florida market.

We are searching for a Universal Banker to support our Winter Park Branch. As the Universal Banker you will be responsible for conducting teller and cash vault transactions in an accurate and timely manner. The Universal Banker is also responsible for the sales of all bank products and services. You will provide outstanding customer service through a variety of digital and physical channels that customers may utilize; including online chat and messaging, video conferencing, and phone calls. Applicants should be comfortable interacting with customers on camera, phone, online chat and must be comfortable utilizing new technology. The candidate must possess strong communication skills to accurately complete requests and answer questions for customers.

Join us in this exciting start-up experience and take your career to a level unattainable in a traditional bank environment. Please send a resume and cover letter to apply.

Job Responsibilities

* Ensure thorough understanding of all products and services offered by Climate First Bank;

* Consistently exceed customer expectations;

* Accept and process deposits, withdrawals, transfers, check cashing, loan payments; ensure proper customer identification and Bank Secrecy (BSA) procedures are followed;

* Actively listen to the needs of prospects and clients and promptly respond to customer requests;

* Promote bank products and services while maintaining and accurately balancing teller cash drawer;

* Assist with vault duties;

* Attend and participate in periodic staff meetings;

* Keep exceptions for new accounts and audits to a minimum;

* Open and close the branch with the Branch Manager or Assistant Branch Manager; maintain and stay abreast of security policies and procedures; participate in testing security equipment, understand and follow procedures in case of robbery or other emergency; abide by dual controls procedures at all times;

* Demonstrate interest in contributing to and working by Climate First Bank's Core Values;

* Possess the initiative to obtain education related to ESG and sustainability practices.

Specific Requirements

* Previous bank teller experience preferred;

* Previous money-handling experience;

* Excellent sales, and communication skills;

* Excellent attention to detail, ability to multi-task, and manage time effectively;

* Educated in financial products and services, banking regulations and laws is a plus;

* Solid organizational skills.

Physical Demands:

* Sustained standing and sitting;

* Frequent use of PC, including typing or sustained attention to monitor;

* Occasional lifting of basic office files or equipment up to 20 lbs.

Climate First Bank recognizes that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. We place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans