Community Engagement Director
3 weeks ago
Job Description
Job Description
Mendota Health believes that everyone deserves access to the highest quality of care. Our goal is to improve and save lives while becoming the largest and most accessible mobile wound care clinic in the U.S. Our team brings advanced wound treatment to patients in the comfort of their home. Join our team to be part of something excellent We are confident you will find purpose, meaning, and a chance to make a positive impact from day one.
The Community Engagement Director is a sales position that builds positive business relationships, drives patient referrals, and raises awareness of Mendota Health in assigned market.
Responsibilities
Develop market-specific sales strategy to cultivate and drive referrals
Conduct in-person and virtual meetings with target partners and existing partners
Execute effective email communications and campaigns
Complete regular market research
Attend and participate in educational programs and networking/sales conferences
Stay current with industry and marketplace changes and opportunities for competitive advantage
Collaborate and communicate with team and cross-functional partners to fully meet customer needs
Ensure compliance with all state and federal legal and regulatory requirements
Resolve customer complaints regarding sales and service
Access, maintain and analyze daily (CRM) software for sales activities, outcomes and prospective leads.
Assist in obtaining information from the referral source related to resident care needs, acuity, etc. to assist the admissions team in making quick and informed decisions if admission is granted.
Enter and maintain incoming patient referrals in customer relationship management software
75% local travel required for face-to-face meetings with referral sources, care partners, and customers.
Education and Experience
2 years of proven and effective experience in sales and/or business development in a health care setting required
Bachelor's degree or equivalent work experience preferred
Wound care industry experience preferred
Knowledge and understanding of Medicare (Part A & B) and managed care
Microsoft office and CRM experience preferred
Valid driver's license with trusted means of transportation
Knowledge, Skills, and Abilities
Self-starter, independent, critical thinker, and problem solver
Excellent organizational skills to complete work in a timely and efficient manner
Exceptional customer service orientation projecting empathetic, compassionate, and professional demeanor with each interaction
Ability to manage and complete multiple daily tasks
Excellent verbal and written communication skills
Ability to function well in a high-paced and at times stressful environment
High level of enthusiasm and eagerness to learn
Proficient with Microsoft Office Suite or related software.
Benefits
Health insurance
Dental insurance
Vision insurance
Life insurance
Short and long-term disability insurance
401k match
PTO
11 paid holidays
Mileage reimbursement
FSA: Flexible Spending Account
HSA: Health Savings Account
Parental leave
Mendota Health Expectations
Complete all required company training/s assigned by role.
Attend Mendota Health All Staff Meetings.
Uphold Mendota Health's mission, vision, and values
Work Environment
Ability to travel frequently within assigned territory
Prolonged periods of sitting at a desk and working on a computer
At times, may be required to lift up to 15 pounds
For more information about Mendota Health please visit mendotahealth.com
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