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Program Assistant

3 months ago

Monroe, United States Monroe Community Mental Health Authority Full time
Job Details

Job Location
Monroe Community Mental Health Authority - Monroe, MI

Position Type
Part Time

Salary Range
$19.71 - $24.64 Hourly

Description

The Program Assistant works under the Medical Director to assist with managing the operational and patient workflow while ensuring the quality of care of patients in the clinic. The Program Assistant provides support to Prescribers by coordinating and managing daily activities. This includes coordinating / interfacing with outside agencies for information for the prescribers such as school forms, lab results, scanning hospital discharge paperwork, drafting Prescriber letters, handling prescriber's mail, and assisting with prescriber scheduling. The individual must be skillful in handling face-to-face and telephone contacts, knowledgeable of Authority structure, and scheduling utilizing computerized systems. Direct supervision is received from the Medical Director.

This is a part time position, 20 hours per week.

Qualifications

High School Diploma or equivalent required. Minimum of one year of job-related experience required. Experience working with consumers have a mental illness or developmental disability and knowledge of psychotropic medications preferred.

Minimum of a high school diploma (or equivalent) with two years administrative support experience, ability to type 35 wpm, corrected. Strong organization, problem solving and customer service skills, and interpersonal communication skills are necessary. Prior medical office experience desired.

Other Competencies and Abilities:

Telephone Skills, Verbal Communication, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills. Ability to work in a complex, detail-oriented, deadline structured, busy organization. The following physical and mental abilities are required: frequent lifting or carrying up to 15 pounds, must be able to hear, frequent sitting/standing/walking, ability to communicate effectively in person and/or phone, the ability to read, analyze and interpret information, ability to write correspondence and procedures, ability to maintain records, ability to define and solve practical problems, collect data, establish facts and draw valid conclusions, ability to influence others. Demonstrated proficiency in Microsoft Exchange, Outlook, Word and such other applications if/when required. Ability to be trained and successfully complete other computer training as required. Valid driver's license, proof of current automobile insurance and driving record determined by the Authority's insurance carrier to be eligible for coverage if required as part of positions duties.