Call Center Representative

2 weeks ago


Roswell, United States Penske Automotive Full time

United BMW, a Penske Automotive Group dealership, is looking for motivated individuals to join our Service Call Center and help deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals with that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a Call Center Representative, also known as a Business Development Center (BDC) Appointment Coordinator, you will promptly, professionally, and courteously assist our customers in a call center environment communicating with customers via text, e-mail, or social media as assigned.

WHAT WE ARE LOOKING FOR

Call Center experience is preferred.

Reliable transportation / must live within 20 miles of Alpharetta/Roswell.

Genuine interest in providing an exceptional customer experience.

Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.

Excellent communication, interpersonal, and organizational skills.

Strong work ethic with the ability to work in a fast-paced, results-driven environment.

Prompt responses to internet inquiries with courtesy, accuracy, and professionalism.

WHAT WE HAVE TO OFFER

Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."

Proudly named to Glassdoor's Best Places to Work.

Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.

Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.

Values-driven culture built on integrity, professionalism, excellence, and teamwork.

WHAT YOU CAN BRING TO THE TABLE

Commitment: Ensure our customers have a world-class experience at every step along their ownership journey.

Excellence: Provide an unparalleled level of expertise to support customer's overall experience.

Technical Expertise: Understand and use MS Office Suite, CRM, and lead management tools to accurately manage inquiries, update customer files, track customer interest, and compile necessary reports and forms on a timely basis.

APPLY WITH US

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Req Number: 29461

Position Code: 742811

Type: Full-time

Dealership: United BMW

Location Address: 11458 Alpharetta Highway

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.



  • Roswell, United States Penske Automotive Full time

    United BMW, a Penske Automotive Group dealership, is looking for motivated individuals to join our Service Call Center and help deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best...


  • Roswell, United States NorthPoint Search Group Inc Full time

    Our client in Roswell, GA has an immediate need for multiple Call Center Customer Service Representatives. This is a short term temporary assignment. Hours are 9-6pm. Qualifications: Call center experience Computer literate Excellent communication skills If you are interested, please email your resume to sherrie@northpointsearchgroup.com . Click here to...


  • Roswell, United States CareerBuilder Full time

    At Carl Black Automotive , we acquire thousands of leads per month to be processed. Our Business Development specialist requires a keen sense of urgency to customer requests or inquiries funneling through to our dealership. Candidates must be able to multi-task several requests with immediate response. This is a Full-Time position that provides our benefits...


  • Roswell, United States Carl Black Buick GMC of Roswell Full time

    At Carl Black Automotive, we acquire thousands of leads per month to be processed. Our Business Development specialist requires a keen sense of urgency to customer requests or inquiries funneling through to our dealership. Candidates must be able to multi-task several requests with immediate response. This is a Full-Time position that provides our benefits...


  • Roswell, United States Atlanta Personal Injury Law Group Full time

    Description Legal Sales Agent (inbound calls) - Evening & Weekend shifts We are Hiring! If you are looking for professional and personal growth in the Legal Industry. You have found the right place!! We are seeking a positive, personable customer service-oriented, goal-oriented, sales representative for a rewarding career opportunity! You'll connect with new...


  • Roswell, United States Atlanta Personal Injury Law Group - Gore Full time

    Job DescriptionJob DescriptionLegal Sales Agent (inbound calls) - Evening & Weekend shiftsWe are Hiring! If you are looking for professional and personal growth in the Legal Industry. You have found the right place!!We are seeking a positive, personable customer service-oriented, goal-oriented, sales representative for a rewarding career opportunity!You’ll...


  • Roswell, United States Atlanta Personal Injury Law Group - Gore Full time

    Job DescriptionJob DescriptionCall Center Manager with JD (Juris Doctor) degreeAs our Legal Call Center Manager, you will have the opportunity to engage and sign clients in the areas of personal injury, including TBI, catastrophic injury, motorcycle accidents, trucking, slip and fall, dog bites, etc.Compensation:$80,000 yearly + BonusResponsibilities:Invite...


  • Roswell, United States Atlanta Personal Injury Law Group - Gore Full time

    Job DescriptionJob DescriptionCall Center Manager with JD (Juris Doctor) degreeAs our Legal Call Center Manager, you will have the opportunity to engage and sign clients in the areas of personal injury, including TBI, catastrophic injury, motorcycle accidents, trucking, slip and fall, dog bites, etc.Compensation:$80,000 yearly + BonusResponsibilities:Invite...


  • Roswell, Georgia, United States Atlanta Personal Injury Law Group Full time

    About the RoleWe are seeking a highly skilled and experienced Legal Call Center Manager to join our team at the Atlanta Personal Injury Law Group. As a key member of our intake team, you will play a critical role in engaging and signing clients in the areas of personal injury, including traumatic brain injuries, catastrophic injuries, motorcycle accidents,...


  • Roswell, United States Carl Black Buick GMC of Roswell Full time

    Job DescriptionJob DescriptionAt Carl Black Automotive, we acquire thousands of leads per month to be processed. Our Business Development specialist requires a keen sense of urgency to customer requests or inquiries funneling through to our dealership. Candidates must be able to multi-task several requests with immediate response. This is a Full-Time...


  • Roswell, Georgia, United States Atlanta Personal Injury Law Group Full time

    Legal Customer Service Representative - Evening & Weekend Availability RequiredWe are currently seeking motivated individuals who are eager to grow both professionally and personally within the Legal Sector. This is an excellent opportunity for those looking to make a significant impact.As a key member of our team, you will engage with clients, resolve...


  • Roswell, United States AlphaGraphics Full time

    BENEFITS/PERKS: Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development COMPANY OVERVIEW: As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier....


  • Roswell, United States AlphaGraphics Full time

    Benefits: Bonus based on performance Free food & snacks Health insurance Training & development BENEFITS/PERKS: Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development COMPANY OVERVIEW: As an established leader in the Printing, Design, and Shipping industries our mission is to partner...


  • Roswell, United States AlphaGraphics Full time

    BENEFITS/PERKS: Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development COMPANY OVERVIEW: As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life...


  • Roswell, New Mexico, United States City of Roswell Full time

    SUMMARY:Under the guidance of the Utilities Billing Supervisor, this role plays a crucial part in overseeing the daily functions of the Utilities Billing Department and its personnel. The position contributes to the formulation of policies and procedures aimed at enhancing operational efficiency, billing accuracy, and customer satisfaction.KEY...


  • Roswell, United States Fulkerson Plumbing and Air Conditioning Full time

    Job DescriptionJob DescriptionSalary: $15-$18/hrThe best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. ...


  • Roswell, United States Rambo Nurseries Full time

    Job DescriptionJob DescriptionOverviewNow Hiring Garden Center Merchandisers!Schedule: Weekdays & Weekends 7am-3:30pm (flexible 8 hour day shifts)Salary: From $14.68 to $20 an hour (based on previous merchandising experience) Location: 870 Woodstock Road Roswell, GA 30075Job Summary:Our merchandising team works every day to display and care for Rambo product...


  • Roswell, New Mexico, United States American Telephone and Telegraph Company Full time

    Job SummaryWe are seeking a highly motivated and results-driven Field Sales Representative to join our team at American Telephone and Telegraph Company. As a Field Sales Representative, you will be responsible for building and maintaining strong relationships with existing customers, identifying new sales opportunities, and delivering exceptional customer...


  • Roswell, United States Turf Masters Brands Full time

    Turf Masters Lawn Care, a locally owned company with 10 Branch locations across the Southeast, is currently accepting applications for the position of Customer Service Representative to join our Customer Care Center in Roswell, GA. These are full-time positions with a competitive hourly rate plus bonuses and commissions. While these are not sales positions,...


  • Roswell, Georgia, United States Atlanta Personal Injury Law Group Full time

    Position Overview:As the Legal Operations Center Supervisor at Atlanta Personal Injury Law Group, you will play a pivotal role in engaging and onboarding clients in various personal injury cases, including but not limited to traumatic brain injuries, severe injuries, motorcycle incidents, trucking accidents, slip and fall cases, and dog bite claims.Key...