We have other current jobs related to this field that you can find below
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Customer Service Specialist
3 weeks ago
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Customer Service Specialist
2 months ago
Grand Junction, United States Orkin Full timeOverview: We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Customer Service Specialist...
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Customer Service Specialist
6 days ago
Grand Prairie, United States Service Experts Full timeCrawford Service 1405 Avenue T, Grand Prairie, TX 75050 Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Service...
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Customer Service Specialist
4 days ago
Grand Prairie, United States Service Experts Full timeCrawford Service1405 Avenue T, Grand Prairie, TX 75050 Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!Service Experts...
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Customer Service Specialist
1 week ago
Grand Prairie, United States Service Experts Full timeCrawford Service 1405 Avenue T, Grand Prairie, TX 75050 Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Service...
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Customer Experience Specialist
2 months ago
Grand Junction, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
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Customer Engagement Specialist
7 hours ago
Grand Junction, Colorado, United States Wireless Red Llc Full timePosition OverviewWireless Red Llc is currently looking for a dedicated Customer Engagement Specialist to join our dynamic team.Key Responsibilities:Provide exceptional customer service and support to our clientele.Utilize technology effectively to assist customers and enhance their experience.Maintain a professional demeanor while interacting with customers...
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Customer Service Specialist
3 months ago
Grand Island, United States Essential Personnel Inc Full timeDo you thrive on providing exceptional customer service? Are you a detail oriented problem-solver with a knack for communication? Join our amazing team at Essential Screens, one of the Midwest's fastest-growing companies! In this role, you'll be the Customer Service Specialist, Customer Service, Specialist, Retail, Staffing, Service
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Tire Service Specialist
6 days ago
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Customer Service Specialist
2 weeks ago
Grand Prairie, United States K&N Engineering, Inc. Full timeK&N is looking for a Customer Service Specialist to join our team in Grand Prairie, TXDescription A Customer Service Specialist will develop and demonstrate the skills, knowledge and abilities to provide information and resolutions for customers and consumers. Demonstrating the knowledge of and experience in use of K&N's business management software, the...
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Customer Service Specialist
1 week ago
Grand Prairie, United States K&N Engineering Full timeK&N is looking for a Customer Service Specialist to join our team in Grand Prairie, TXDescription A Customer Service Specialist will develop and demonstrate the skills, knowledge and abilities to provide information and resolutions for customers and consumers. Demonstrating the knowledge of and experience in use of K&N's business management software, the...
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Tire Service Specialist
13 hours ago
Grand Junction, Colorado, United States Discount Tire Full timeTire Service Specialist at Discount TireAs a Tire Service Specialist at Discount Tire, you will be an integral part of our team, responsible for the repair, installation, and upkeep of tires across a variety of vehicles. We are dedicated to fostering your professional development and providing a fulfilling career trajectory toward management roles.Key...
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Patient Meal Service Specialist
6 days ago
Grand Junction, Colorado, United States SCL Health Full timePosition: Patient Meal Service SpecialistYour Role.As a Patient Meal Service Specialist, you will bring your energy, focus, and enthusiasm to the role. You excel in maintaining organization and efficiency while ensuring a pleasant experience for our patients.You are adept at delivering meal trays, addressing menu inquiries, utilizing various cleaning agents,...
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Tire Service Specialist
1 day ago
Grand Junction, Colorado, United States Discount Tire Full timeTire Service Specialist at Discount TireAs a Tire Service Specialist at Discount Tire, you will be integral to our operations by performing tire repairs, installations, and maintenance on a variety of vehicles. We prioritize your professional development and offer a fulfilling career trajectory towards management roles.Key Responsibilities:Install new tires...
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Tire Service Specialist
13 hours ago
Grand Junction, Colorado, United States Discount Tire Full timeTire Service Specialist at Discount TireAs a Tire Service Specialist at Discount Tire, you will be integral to our operations by managing the repair, installation, and upkeep of tires across a variety of vehicles. We are dedicated to fostering your professional development and providing a fulfilling career trajectory towards management roles.Key...
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Tire Service Specialist
8 hours ago
Grand Junction, Colorado, United States Discount Tire Full timeTire Service Specialist at Discount TireAs a Tire Service Specialist at Discount Tire, you will be integral to our operations by managing the repair, installation, and upkeep of tires across a variety of vehicles. We prioritize your professional development and provide a rewarding career trajectory towards management roles.Key Responsibilities:Install new...
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Biomedical Equipment Specialist
2 days ago
Grand Junction, Colorado, United States Zachary Piper Full timeJob Opportunity at Zachary Piper SolutionsAbout the Role:We are seeking a highly skilled Biomedical Equipment Specialist to join our team at Zachary Piper Solutions. As a Biomedical Equipment Specialist, you will play a critical role in ensuring the optimal performance and safety of medical equipment in our facilities.Key Responsibilities:Perform routine...
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Security Tech Team Lead
2 weeks ago
Grand Junction, United States Fire Team Security Full time $25 - $40Job DescriptionJob DescriptionIf you take pride in performing critical services that keep clients safe and their properties secure, this full-time Security Tech Team Lead position with Fire Team Security could be a great fit for you! Based in Grand Junction, CO, we're looking for an enthusiastic and detail-oriented problem solver to assist clients...
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Automotive Service Specialist
1 day ago
Grand Junction, Colorado, United States Sonic Automotive Full timePosition Overview:The Automotive Service Specialist plays a crucial role in delivering high-quality vehicle repair and maintenance services. This position is essential in ensuring that all tasks are completed in accordance with dealership and manufacturer standards.Key Responsibilities:Receive and review repair orders from the service dispatcher.Execute...
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Customer Service Representative
2 weeks ago
Grand Junction, United States Sean Brumelle - State Farm Agent Full time $21 - $40Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...
Customer Service Specialist-VA Team
2 months ago
At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you.
Customer Service Specialist-VA Team
Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. Maybe responsible for obtaining, analyze, and verify the accuracy of information received from referrals, create orders, and or schedule the patient to receive equipment as ordered by their doctor. Customer Service Specialists should educate Patients of their financial responsibility when applicable.
Job Duties:
- Develop and maintain working knowledge of current products and services offered by the company
- Answer all calls and emails in a timely manner, in adherence to their goals
- Document all call information according to standard operating procedures
- Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs
- Process orders, route calls to appropriate resource, and follow up on customer calls where necessary
- Review all required documentation to ensure accuracy
- Accurately process, verify, and/or submit documentation and orders
- Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles
- Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required
- Must be able to navigate through multiple online EMR systems to obtain applicable documentation
- Enter and review all pertinent information in EMR system including authorizations and expiration dates
- Communicate with Customer Service and Management on an on-going basis regarding any noticed trends with insurance companies
- Verify insurance carriers are listed in the company's database system, if not request the new carrier is entered
- Responsible for contacting patient when documentation received does not meet payer guidelines to provide updates and offer additional options to facilitate the referral process.
- Meet quality assurance requirements and other key performance metrics
- Facilitate resolution on customer complaints and problem solving
- Pays attention to detail and has great organizational skills
- Actively listens to patients and handle stressful situations with compassion and empathy
- Flexible with the actual work and the hours of operation
- Utilize company provided tools to maintain quality. Some tools may include but are not limited to Authorization Guidelines, Insurance Guidelines, Fee Schedules, NPI (National Provider Identifier), PECOS (the Medicare Provider Enrollment, Chain, and Ownership System) and "How-To" documents
- Excellent customer service skills
- Analytical and problem-solving skills with attention to detail
- Decision Making
- Excellent ability to communicate both verbally and in writing
- Ability to prioritize and manage multiple tasks
- Proficient computer skills and knowledge of Microsoft Office
- Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction
- General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.
- Work well independently and as part of a group
- Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team
Minimum Job Qualifications:
- High School Diploma or equivalent
- One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry.
- Senior level requires two (2) years of work-related experience and one (1) year of exact job experience.
- Exact job experience is considered any of the above tasks in a Medicare certified.
AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.