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Overnight Store Manager

1 month ago

Fenton, United States Wally's Operating Company LLC Full time
Description

Position Description
The Store Manager provides passion and leadership, while upholding Wally's standards She/he must have the ability to manage store personnel in all departments, ensure product quality, and is responsible for providing superior guest service. Store Managers typically work a minimum 50-hour work week, including most weekends and holidays.
Responsibilities and Duties
  • Foster a workplace that results in the development of a high performing team following all Wally's policies and procedures.
  • Must be role model, leader, and mentor; must solve problems, make informed decisions, and manage the workforce and time wisely in order to achieve maximum results
  • Recruit, develop, lead, and inspire store leadership and team members.
  • Support departments and team members during high traffic times as needed.
  • Ensure that each department is meeting the execution of daily tasks and operational goals.
  • Manage the product offering, guaranteeing the food quality meets Wally's standards.
  • Maintains food safety as top priority, completing all necessary forms, ensuring all food service team members are certified and following proper protocols.
  • Work directly with inventory manager to ensure cross merchandised food products are stocked and displayed properly
  • Recruit, develop, and lead a highly effective team of food service team members.
  • Understand and apply federal, state, and local laws in regards to foodservice and general employment matters
  • Manage food service employees, protect quality, and provide superior guest service, such as resolving customer issues quickly in friendly and professional manner
  • Supervise training of all team members and maintain store to appropriate staff levels.
  • Oversee team member performance management and conduct evaluations.
  • Work with GM to manage store budget, control labor and overtime
  • Utilize and ensure proper documentation of all Wally's policies & procedures, following the Wally's handbook.
  • Communication with Insperity and Wally's corporate leadership.
  • Perform other duties as required and/or assigned
  • Ability to work in a fast paced, high pressure environment
  • Employee must be able to perform essential functions of the job with or without reasonable accommodation