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Front Office Coordinator

1 month ago

Brookline, United States Boston Sports Medicine Full time

About the Front Office Coordinator Job Type: Boston Sports Medicine is actively seeking a Front Desk Coordinator to be a part of our energetic Physical Therapy team at our

Brookline Clinic . This is a full time position.

The Front Desk Coordinator Plays a crucial role in ensuring the smooth operation of our physical therapy practice. This position involves a combination of administrative tasks, patient interaction, and collecting copayments. The individual in this role will be well versed in front desk activities, handling patient inquires, and scheduling appointments.

Key Responsibilities

Greet patients in a friendly and professional manner.

Field phone calls, respond to inquires, and provide information about the practice's services.

Schedule and coordinate patient appointments efficiently, considering therapist availability and patient preferences.

Collect copayments and deductibles.

Manage appointment cancellations, rescheduling requests, waitlists.

Perform general administrative tasks such as filing, data entry, and maintaining patient records.

Effectively communicate with patients, therapists, and other staff members to ensure a cohesive and positive patient experience.

Hours:

8am - 4:30pm Monday to Friday

Compensation

: $20-$22 per hour

Benefits:

401 (k) matching

Dental insurance

Health insurance

Paid time off

Qualifications:

Highschool graduate or equivalent

Medical clerical experience strongly preferred

Basic computer knowledge, e.g., Microsoft office and prior experience with EMRs

Self-starter and detail oriented

Tactful interpersonal relationships

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