Current jobs related to Quality Management - Albuquerque - Rio Grande
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Quality Assurance Manager
1 week ago
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Quality Assurance Manager
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Albuquerque, New Mexico, United States SDV Construction, Inc. Full timeQuality Assurance ManagerAt SDV Construction, Inc., we are seeking a highly skilled Quality Assurance Manager to join our dynamic team. As a key member of our organization, you will be responsible for overseeing all quality assurance and quality control processes across our commercial projects.Key Responsibilities:Develop and implement quality control...
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Quality Assurance Manager
1 week ago
Albuquerque, New Mexico, United States curiate Full timeJob SummaryWe are seeking a highly skilled Quality Assurance Manager to lead our manufacturing quality assurance activities. The successful candidate will be responsible for directing and managing the MQA team, overseeing daily product manufacturing and lot release, and ensuring that all products meet regulatory, corporate, and customer standards for...
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Quality Assurance Manager
1 week ago
Albuquerque, New Mexico, United States SDV Construction, Inc. Full timeQuality Assurance ManagerAt SDV Construction, Inc., we are seeking a highly skilled Quality Assurance Manager to oversee all quality assurance and quality control processes across our commercial projects. As a key member of our team, you will be responsible for ensuring that our projects are executed to the highest standards, on schedule, and within...
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Quality Assurance Manager
4 weeks ago
Albuquerque, New Mexico, United States Mj3 Partners, Inc. Full timeJob Title: Quality Assurance ManagerJob Summary:We are seeking a highly skilled Quality Assurance Manager to lead our manufacturing quality assurance activities. The successful candidate will be responsible for ensuring that all products meet regulatory, corporate, and customer standards for quality, safety, and efficacy.Key Responsibilities:Direct and...
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Quality Assurance Manager
2 weeks ago
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Quality Assurance Manager
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Albuquerque, New Mexico, United States Atkore Full timeQuality Assurance ManagerAtkore is seeking a Quality Assurance Manager to oversee daily quality activities at our production site in Albuquerque, NM. As a key member of our team, you will be responsible for ensuring the highest quality standards are met and maintained.Key Responsibilities:Document, review, and validate the DMS systemMaintain quality...
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Quality Assurance Manager
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Albuquerque, New Mexico, United States State of New Mexico Full timeJob SummaryThis is a challenging role that requires a strong background in quality assurance and performance improvement. The successful candidate will be responsible for coordinating quality and performance management functions within an adolescent treatment facility, ensuring compliance with federal, state, and accreditation regulatory requirements. Key...
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Quality Investigations Manager
3 days ago
Albuquerque, New Mexico, United States curiate Full timeJob Title: Quality Investigations ManagerCuria is seeking a Quality Investigations Manager to lead and support a team responsible for investigating deviations and identifying trends. The ideal candidate will have a strong background in quality assurance and a minimum of five years' experience in pharmaceutical and/or medical device manufacturing.Key...
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Manager, Quality Investigations
1 month ago
Albuquerque, United States curiate.co Full timeManager, Quality Investigations in Albuquerque, NM Curia provides global contract research and manufacturing services to the pharmaceutical and biotechnology industries. We proudly offer Generous benefit options (eligible first day of employment) Paid training, vacation and holidays (vacation accrual begins on first day of employment) Career advancement...
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Quality Investigations Manager
1 week ago
Albuquerque, New Mexico, United States curiate Full timeJob SummaryWe are seeking a highly skilled Quality Investigations Manager to join our team at Curia. As a key member of our quality team, you will be responsible for leading and overseeing deviation investigations to ensure effective execution and compliance with regulatory requirements.The ideal candidate will have a strong background in quality...
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Clinical Quality Improvement Manager
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Albuquerque, New Mexico, United States University of New Mexico Full timeJob Title: Clinical Quality Improvement ManagerWe are seeking a highly skilled Clinical Quality Improvement Manager to join our team at the University of New Mexico. As a key member of our Quality, Safety, and Compliance Office, you will be responsible for managing a Quality Assurance Program that drives continuous quality improvements across our Department...
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Construction Quality Assurance Manager
2 weeks ago
Albuquerque, New Mexico, United States Bristol Bay Construction Holdings LLC Full timeJob Title: Construction Quality Control ManagerBristol Bay Construction Holdings LLC is seeking an experienced and technically proficient Quality Control Manager to join our team.Job Summary:The Quality Control Manager will be responsible for maintaining current records of quality control operations, activities, and tests performed, including the work of...
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Manufacturing Quality Assurance Manager
1 month ago
Albuquerque, New Mexico, United States Mj3 Partners, Inc. Full timeJob Title: Manufacturing Quality Assurance ManagerWe are seeking a highly skilled and experienced Manufacturing Quality Assurance Manager to join our team at Mj3 Partners, Inc. in Albuquerque, NM.About the Role:The Manufacturing Quality Assurance Manager will be responsible for leading all activities related to daily product manufacturing and lot release....
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Quality Investigations Manager
3 days ago
Albuquerque, New Mexico, United States curiate Full timeJob DescriptionAt Curia, we are seeking a highly skilled Quality Investigations Manager to join our team. This role will be responsible for leading and overseeing the execution of deviation investigations, ensuring that all investigations are conducted thoroughly and promptly according to established procedures.Key Responsibilities:Lead a team of...
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Construction Quality Assurance Manager
2 weeks ago
Albuquerque, New Mexico, United States Bristol Bay Construction Holdings LLC Full timeQuality Control Manager Job DescriptionBristol Bay Construction Holdings LLC is seeking a highly skilled Quality Control Manager to join our team. As a key member of our CCI Prime Contractors team, you will be responsible for maintaining current records of quality control operations, activities, and tests performed, including the work of subcontractors and...
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Quality Investigations Manager
4 days ago
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Construction Quality Assurance Manager
7 days ago
Albuquerque, New Mexico, United States Bristol Bay Construction Holdings LLC Full timeJob Title: Construction Quality Control ManagerBristol Bay Construction Holdings LLC is seeking an experienced Quality Control Manager to join our team. The successful candidate will be responsible for maintaining current records of quality control operations, activities, and tests performed, including the work of subcontractors and suppliers.Key...
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Construction Quality Assurance Manager
3 weeks ago
Albuquerque, New Mexico, United States Bristol Bay Construction Holdings LLC Full timeJob Title: Construction Quality Control ManagerBristol Bay Construction Holdings LLC is seeking a highly skilled and experienced Quality Control Manager to join our team. As a key member of our CCI Prime Contractors team, you will be responsible for maintaining current records of quality control operations, activities, and tests performed, including the work...
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Manager, Manufacturing Quality Assurance
1 month ago
Albuquerque, United States Mj3 Partners, Inc. Full timeManager, Manufacturing Quality Assurance in Albuquerque, NMOur client provides global contract research and manufacturing services to the pharmaceutical and biotechnology industries.Our client proudly offers:Generous benefit options (eligible first day of employment)Paid training, vacation and holidays (vacation accrual begins on first day of...
Quality Management
3 months ago
The Opportunity:
Join our team of passionate, creative and enthusiastic associate partners
We, at Rio Grande, are passionate about offering world-class service, developing long-lasting customer relationships and empowering our associates to have an active and influential voice in how things get done. This is a full-time position offered Monday - Friday with an eight-hour shift between the hours of 8:00 am - 5 pm daily.
What You'll Do:
- Research and resolve problems regarding customer service concerns and Distribution Center related issues.
- Consult with customers via phone, chat, and email identifying the customers' needs and how our products and services best serve those needs.
- Handle customer inquiries in a friendly, professional manner to ensure excellent customer service experience.
- Share the benefits of loyalty and marketing programs with customers.
- Process customer orders
- Resolve customer service issues balancing company and customer interests.
- Collaborate with teammates to recommend and create process improvements.
- Effectively manage multiple business applications to serve the customer.
- Evaluate and process Wholesale onboarding requests from customers
- Participate in outbound calling program for retention and reactivation of customers
- Manage and prioritize daily activities and duties within service level agreements
- Provide support and de-escalation help for customer service issues
You will have 2 years' experience in customer service, as well as a passion for going above and beyond to help customers grow their businesses. Additional qualifications include:
- Minimum 2 years of customer service experience and a passion for going above and beyond to help customers grow their businesses.
- Computer proficiency in a Windows/Microsoft Office-based environment and Internet navigation skills. SharePoint knowledge a plus.
- Attention to detail.
- Self-motivation and bias to action
- Ability to gather and analyze information in order to quickly understand the customer's core issue and convey the solution.
- Excellent verbal and written communication skills; bilingual in Spanish is a plus.
- Ability to deescalate and diffuse customer issues to come to a win-win solution.
- Active listening skills
- Ability to adapt to change
- Positive attitude.
- Strong attention to detail, research, and problem-solving skills.
Work Conditions: Primarily sedentary, requiring employees to sit for extended periods. This can include working at a computer, attending meetings, and performing other tasks while seated.
The successful candidate will enjoy a rewarding, challenging, and principled work environment.
Diversity, Equity, Inclusion and Belonging:
Guided by our core values, Rio Grande is committed to treating all people with dignity and respect. We are an equal-opportunity employer with a zero-tolerance policy for harassment or discrimination of any kind. As an advocate for equity and equality, we hire, train, and promote qualified people of all backgrounds. We consider employment candidates without regard to race, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other underrepresented class. We value our associates and have won the yearly Healthiest Places to Work and Family Friendly Business awards on multiple occasions.
The Reward:
Rio Grande provides a generous benefit package for full-time (30+ hours a week) associates that includes:
- Medical plan with low premium rates and no high deductible (includes dental and vision) and telemedicine
- 401(k) matching program
- Paid time-off benefits, plus an additional seven paid holidays
- Paid life insurance and optional additional life insurance
- Long-term and short-term disability
- Flexible spending account
- Pet insurance
- Tuition reimbursement
- On-site gym and company wellness program
- Bereavement leave
- Employee discounts at Rio Grande
- Local and national discounts on various travel and entertainment
- Competitive compensation, including an opportunity to share in the profits
Our associates strive for joint accountability. We work together for the success of our stakeholders, and we provide a thoughtful, fun, and creative environment to support them. We encourage professional and personal development through a variety of training opportunities and a focus on promoting from within.
The Company:
Established in 1944, Rio Grande, a Berkshire-Hathaway manufacturer/distributor, has thousands of valued customers around the world. We are a principle-based company with a highly evolved team-based environment. We can show you how a profoundly effective organization lives these values every day. You can find our guiding principles, The 3 R's, Respect, Responsibility and Results, on our website as well as information about our community support and how we protect the environment.
Within our 186,000 sq. ft., solar-powered facility, with covered parking, Rio Grande has sales, marketing, supply chain, IT and administrative offices, a climate-controlled distribution center with more than 40,000 items, and a comprehensive, well-equipped manufacturing operation. Manufactured products include jewelry-making equipment (from basic tools to highly sophisticated induction casting machines) and jewelry components-both die-struck and cast. Capabilities include CAD/CAM, casting, stamp and form, metal finishing, CNC machining, manual milling, tool & die and electronics/mechanical assembly.
