Retail Sales Service Expert, Health Insurance

4 weeks ago


Boone, United States Wilkes Chamber of Commerce Full time

Job Description:Full Time **Retail Sales Service Expert, Health Insurance (Boone)** This role is based in our Boone Retail Center.

Every day, our Retail Sales Service Experts play a critical part in providing service and sales to our members and customer service in a dynamic environment. Our Experts sell and educate our members on Individuals Under 65, Medicare, Small Group and Ancillary products, ensuring the members needs are met.

**What You Will Do In Your Role**

+ Communicate complicated and multifaceted concepts to members, providers and colleagues in verbal and written form.

+ Recognize patterns of inconsistent and/or inaccurate claims filing practices and educate customers and providers on acceptable company practices and policies.

+ Build and maintain effective relationships with Individual customers to meet sales and retention goals.

+ Support and be committed to the mission, vision and values of the Blue Cross NC by delivering flawless, upbeat and innovative service/sales solutions to retain customers and impact sales goals.

+ Provide instructions as needed to internal business areas to ensure timely resolution and response to customer inquiries.

+ Work collaboratively with Sales, Healthcare and Network Management partners to further optimize customer, employer group and provider relations.

+ Represent Blue Cross NC at community events, in and around the retail center location. Events may be after hours or on weekends.

**Hiring Requirements**

+ If no degree, 7 years proven ability in a customer service solutions oriented environment.

+ Acquire a North Carolina Insurance (Accident & Health; Med Supp and LTC) license within the first 60 days of employment in this position.

+ Must be willing to work on-site at our Boone Retail Center.

**What Will Put You Ahead**

+ Bilingual Spanish skills.

+ Experience in two or more of the following health insurance products: Under 65, Over 65 (SMA), Commercial, FEP, State Health Plan

We invite you to check out our careers site to see the value in diversity and inclusion at all levels of our organization. We have inclusion challenges throughout the year and affinity groups that are an integral part of our culture Blue Cross NC is an EEO employer and ensuring we make reasonable accommodations.

Medical and dental benefits are available your first day of employment. We have a generous 401k match, parental leave and other benefits you can read more about on our site.



  • Boone, United States Staples Full time

    As a Sales Specialist, you will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Youll provide exceptional customer service and have our customers needs in mind while helping them find Sales Specialist, Retail Sales, Retail, Specialist, Sales, Customer Service


  • Boone, United States ECRS Full time

    JOB SUMMARY / DESCRIPTION The Product Service Expert and Quality Assurance Engineer is charged with daily communication, troubleshooting and resolution of customer's issues. They are to own the product quality and advocate for customers on a daily basis. They will be an expert in the product and learn the ins and outs of the application's workings to...


  • Boone, United States Redekers Furniture Full time

    Job DescriptionJob DescriptionAs a sales/design consultant, you help our customers furnish their home—whether it’s finding the perfect accessory, or an entire house full. With our broad selection of quality home furnishings, accessories, and mattresses you’re able to sell and furnish a wide variety of living spaces. Our broad product selection and your...


  • Boone, United States Lost Province Brewing Company Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingDental insuranceEmployee discountsHealth insuranceOpportunity for advancementPaid time offVision insurance Job Title: Brewery Distribution and Delivery StaffDivision: BreweryLocation: Boone, NCReports to: Brewery ManagerSchedule: Part-Time/Full-TimeStatus: Non-ExemptJob Description: Lost Province Brewing...


  • Boone, United States Lost Province Brewing Company Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingDental insuranceEmployee discountsHealth insuranceOpportunity for advancementPaid time offVision insurance Job Title: Brewery Distribution and Delivery StaffDivision: BreweryLocation: Boone, NCReports to: Brewery ManagerSchedule: Part-Time/Full-TimeStatus: Non-Exempt Job Description: Lost Province Brewing...


  • Boone, United States Appalachian State Full time

    Classification Title Business Services Coordinator Working Title Customer Service Representative Working Location (City, State) Boone, NC Job Category 5 Position Number 052101 Department New River Light and Power Co - 170600 Description of University Customer Service Representative, Customer Service, Representative, Processing, Business, Retail, Education


  • Boone, NC, United States A-1 Termite and Pest Control, Inc. Full time

    We love what we do, so we do it with care and a commitment to excellence. Our technicians are experts in pest management. We supply great training on a regular basis, including time with leading industry experts in pest control. Our technicians make a good living with strong base pay and commissions from selling our services. The job includes a company...


  • Boone, United States Hearst Full time

    Maintains confidentiality of CDS Global and its clients proprietary information. Maintains working knowledge of assigned department(s) and essential functions of production positions in assigned department(s). Performs needs analysis and skills asse Customer Service, Operations, Trainer, Service, Operation, Training, Retail


  • Boone, United States Mattress Clearance Centers Full time

    Job Description Job Description Overview Now Hiring: Territory Sales Manager / Owner No Franchise or Membership Fees Schedule: Full-time Compensation : $150,000 / Year MCCOA is looking for candidates who want to own their business, be their own boss and see the value of a high-margin product in a low cost, low overhead business. MCCOA is looking to expand in...


  • Boone, United States First National Bank Full time

    Primary Office Location:2111 Blowing Rock Road. Boone, North Carolina. 28607. Join our team. Make a difference - for us and for your future. Position Title: Floating Relationship Banker Business Unit: Retail Reports to: Varies Based on Assignment Position Overview: This position is expected to develop proficiency of basic consumer banking transactions,...


  • Boone, United States Food Lion Full time

    Job Title: Cashier (Sales Associate) Success Factors Job Code: 1300617 Department: Front End Reports To: Customer Service Manager Primary Purpose: To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates....

  • Network Administrator

    4 weeks ago


    Boone, United States HIGH COUNTRY COMMUNITY HEALTH INC. Full time

    Job Type Full-time Description High Country Community Health (HCCH) is located in the mountains of North Carolina's beautiful "High Country" and provides quality, patient-centered, culturally appropriate, affordable and compassionate care that serves the whole person. HCCH is headquartered in Boone North Carolina, and operates nine medical, dental, and...


  • Boone, United States Core Medical Group Full time

    Home Health RN needed in Boone, NCCoreMedical Group has hundreds of exciting and rewarding travel assignments throughout the country for Travel Allied Professionals and Travel Nurses. Plus, we're the only healthcare staffing company to offer our travelers a free, all-inclusive tropical vacation. You can earn our Club CoreMed vacation by working contracts and...


  • Boone, United States Domino's Franchise Full time

    Job Description Do you want to be a part of one of the fastest growing brands in the world? Big things are happening at Domino’s and we are looking for exceptional people who want to join our team. As a Customer Service Representative , you will be responsible for taking orders, making pizzas, and giving customers the best experience...

  • Software Developer

    3 days ago


    Boone, United States ECR Software Corporation Full time

    Job DescriptionJob DescriptionJOB SUMMARY / DESCRIPTIONECRS Software Developers deliver cutting-edge retail software applications that improve and enhance the efficiency of ECRS's customers' business outcomes. ECRS Software Developers customize software for client use with the aim of automating the retail industry. The individuals in this role...


  • Boone, United States ECR Software Corporation Full time

    Job DescriptionJob DescriptionJOB SUMMARY / DESCRIPTIONAt ECRS, Full Stack Developers design or customize software for client use with the aim of automating the retail industry. The individuals in this role develop, create, and modify applications software or specialized utility programs, analyze user needs, and develop software solutions. Full Stack...

  • Market Clerk Boone NC

    4 weeks ago


    Boone, United States Lowes Foods Full time

    Overview: To provide excellent guest service through meat and seafood department activities. To use selling skills and merchandising programs to enhance guest interaction and achieve maximum sales. Responsibilities: 1. Provides polite, friendly greetings and interactions with all guests as they approach the department. Creates a selling environment using...


  • Boone, United States Terminix Triad Full time

    Job DescriptionJob DescriptionNot all heroes wear capes; some wear backpacks! Pest control technicians mitigate unwanted pests, such as roaches, rats, ants, bed bugs, mosquitoes, ticks, and termites that infest buildings and surrounding areas, restoring peace of mind to our customers. Unwanted pests that infest buildings and surrounding areas can pose...


  • Boone, Iowa, United States Syngenta Seeds Full time

    Job Description Our Seeds Agronomy team is currently seeking an Agronomist for Golden Harvest Seeds in Central Iowa. As the Agronomist, you will implement the Golden Harvest seed strategy in your territory and provide intense local knowledge and agronomic expertise to address complex agricultural challenges.   What you will be doing? Being the product...


  • Boone, United States HIGH COUNTRY COMMUNITY HEALTH INC. Full time

    Job Type Full-time Description Duties Include: Check patients in and verify demographics including telephone numbers, addresses, guarantor and insurance information at each visit Scan Insurance card and link insurance in patient's chart Update new paperwork yearly Obtain proper documentation for SFS applicants and calculate household income accurately and...