HOA / Condominium Portfolio Manager

Established in 1987, MMI stands as a distinguished Property Management firm committed to providing exceptional service to Rental Property Owners and Community Associations. Our experienced Managers hold prestigious designations, including GRI, Certified Manager of Community Associations (CMCA®), Association Management Specialist (AMS®), and Professional Community Association Manager (PCAM®). Additionally, MMI has earned the esteemed Accredited Association Management Company (AAMC®) designation, reflecting our unwavering commitment to excellence.

At MMI, we embrace the concept of Fiduciary Duty, fostering a corporate culture centered on impeccable customer service and support. Our team members, at every level, uphold personal responsibility for the success of our firm. Through a foundation of education, we instill Integrity and accountability within our team, clients, industry peers, and the board members in the communities we manage. Actively engaged in local Realtor® Associations and the Community Associations Institute, we contribute by teaching classes and participating in committees to enhance the industry. Our managers undergo rigorous training through an MMI-developed formal training program, ensuring they are well-equipped to meet the highest standards. Summary

You are a highly motivated and detail-oriented HOA/Condo Community Manager. As the manager, you will provide exceptional customer service and management functions to your clients, ensuring that they become promoters of our service. We offer a great team, administrative support, a competitive salary with a monthly bonus, and benefits. The portfolio will be in Prince George's County with a focus on the southern part of the county.

Duties

Duties include, but not limited to:

Inspect grounds, facilities, and equipment routinely to determine the necessity of repairs or maintenance. Investigate complaints, disturbances, and violations and resolve problems following association rules and regulations. Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations. Meet with boards of directors and committees to discuss and resolve legal and environmental issues or disputes between neighbors. Most meetings are held via Zoom. Prepare detailed budgets for properties. Purchase building and maintenance supplies, equipment, or furniture. Solicit and analyze bids from contractors for repairs, renovations, and maintenance. Administer annual meetings/elections. Attend continuing education classes to maintain credentials and, where appropriate, seek higher credentials.

Requirements

Community Association Manager Job Requirements

CMCA or higher designation Valid Drivers License and reliable transportation This is an exempt position; not hourly. Board meetings are billed to the association and are considered in the establishment of the base management fee, which is used to calculate CAM base pay. Strong organizational and analytical skills Exceptional verbal and written communication skills Comfortable speaking in front of small to medium-sized groups Strong leadership qualities Working knowledge of financial reports, budgets Proficiency in Word, Excel, and email First-in-class customer service skills Strong command of the English language

Physical Requirements Willingness and ability to sit in a seat for long periods, talk on the phone, and use a computer and other business equipment, which may require standing Ability to walk the property for site visits. Willingness and ability to take minimal risk to climb one-story ladders to roof hatches or to go into boiler and other equipment rooms

Nice to Haves: Industry experience Bilingual Bachelor's or Associate degree

Benefits 3 weeks of paid time off (PTO) on an accrual basis Birthday off if it falls on a regular workday Carefirst Medical, 50% company-paid 401K with 4% Safe Harbor match Voluntary dental, vision, life, and AFLAC at group rates Relaxed, caring culture and friendly co-workers Team environment

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