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Manager - Multispecialty Clinic - IM/CARD

3 months ago

Truckee, United States Tahoe Forest Health Full time
Bargaining Unit: Non-Represented - Manager

Rate of Pay: $87,131 annually + DOE

Summary
Assists the Directors of Primary Care and Specialty Clinics in evaluating and improving clinic operations, training and mentoring Practice Leads, and implementing operational/programmatic changes throughout the Multispecialty Clinics (MSC).

Essential Duties and Responsibilities

  • Oversees all aspects of clinic operations and personnel-related clinic performance and compliance.
  • Streamlines clinic operations for efficiency; promotes optimal clinic workflows specific to service line.
  • Ensures adequate staffing for each clinic based on volumes.
  • Completes hiring and onboarding of new clinic staff.
  • Acts as a primary resource for MSC clinics and Leads.
  • Develops and executes initial and ongoing training programs for Practice Leads.
  • Assists Practice Leads with applying High Reliability practices.
  • Conducts periodic audits of each clinic to ensure compliance and survey readiness and works with Practice Leads to address any deficiencies.
  • Maintains knowledge of computer software used to manage department operations and educate staff on appropriate and efficient use.
  • Completes physician and staff payroll.
  • Assists the business office with billing issues and registration needs.
  • Assists the Director Primary Care/ Specialty Clinics with the analysis and implementation of any of the following:
  • Practice assessments and turnaround.
  • Physician panel changes, transition of private clinics to hospital owned clinics, clinic relocations and changes in clinic licensure.
  • MSC wide operational changes.
  • Workflow analysis and process improvement.
  • Serves as an active participant on the MSC leadership team, and collaborates with the Director of Primary Care/Specialty Care on any of the following:
  • Leadership and direction of the MSC.
  • Problem identification and resolution.
  • Staff concerns and issues.
  • Improving quality and productivity outcomes.
  • Assist with maintaining compliance for the Rural Health Clinic designation.
  • Oversees staff compliance with all system wide and departmental policies and procedures.
  • Effectively manages all competing priorities and proactively utilizes all available workplace tools and resources to complete job responsibilities in an effective and timely manner.
  • Reviews all MSC invoices relative to Multispecialty clinics, confirms items or services were ordered and received, notifies Director Primary Care/Specialty Clinics of any unbudgeted or unusual items, assigns appropriate department and account codes, and forwards approved invoices to Accounts Payable Department for processing.
  • Collaborates with other department managers to ensure standardization of operational processes and expectations across all MSC clinics.
  • Maintains an effective working relationship with clinic staff, providers, and hospital management.
  • Demonstrates System Values in performance and behavior.
  • Complies with System policies and procedures.
  • Other duties as may be assigned.


Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibilities
Carries out supervisory responsibility in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; enforcing policies and procedures.

Minimum Education/Experience
Associate's Degree or equivalent from two-year College or technical school or 3 or more years relevant experience

Required Licenses/Certifications

None

Other Experience/Qualifications

None