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Atlassian SaaS Platform Administrator

5 months ago

Chicago, United States Request Technology Full time

***We are unable to sponsor for this permanent full-time role***

***Position is bonus eligible***

Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator. Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements.

Responsibilities:

  • Provide technical leadership for planning, designing, installing, testing, and implementing solutions.
  • Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest).
  • Implementing Atlassian plugins and supporting integration with other enterprise software.
  • Ensure best practice adherence for core system development, security, tuning and performance.
  • Supports Knowledge Management (KM) program strategy, transformation, and technical implementation.
  • Creates knowledge documentation related to requirements and solution design.
  • Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration.
  • Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences.
  • Ensure systems and process compliance to regulatory and organizational requirements.
  • Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry.

Qualifications:

  • [Required] 5+ years of working experience in IT.
  • [Required] 3+ years of experience in implementing Atlassian products.
  • [Required] Experience with RESTful APIs, JSON, and XML.
  • [Required] Experience with Agile/Scrum or DevOps methodologies.
  • [Preferred] Experience working in Financial Services or otherwise regulated environment.
  • [Preferred] Experience working with SharePoint.
  • [Preferred] Experience with SQL, Python, PowerShell, or other scripting languages
  • [Preferred] Experience with System and Data Architecture
  • [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools

Technical Skills:

  • Problem-solving skills and solution-oriented attitude.
  • Requires a complete understanding of the system development life cycle.
  • Highly motivated to learn new things and motivated by challenges.
  • Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements.
  • Proactive attitude in automating processes as much as possible.
  • Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context.
  • Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills.
  • Working well with others on the team using effective interpersonal skills.
  • Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills.

Experience:

  • Bachelor s degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree.
  • 3-5 years of experience of SaaS platform implementation and/or system administration.
  • 3+ years of hands-on experience developing and maintaining cloud platform technologies.
  • Certifications in Atlassian products are preferred.
  • Low code/COTS implementation certifications are desired.