System Administrator

3 weeks ago


Chicago, United States Request Technology, LLC Full time

System Administrator – Confluence/Jira

Salary: Open + Bonus

Location: Chicago, IL or Dallas, TX

Hybrid: 3 days onsite, 2 days remote


Qualifications

  • Bachelor’s Degree
  • 3-5 years of experience of SaaS platform implementation and/or system administration.
  • 3+ years of hands-on experience maintaining cloud platform technologies.
  • 3+ years of experience in administration and implementation of Atlassian products Confluence and Jira
  • Experience with Windows technologies.
  • Experience with Agile/Scrum or DevOps methodologies.
  • Experience working in Financial Services or otherwise regulated environment.
  • Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools.


Responsibilities

  • Provide technical leadership for planning, designing, installing, testing, and implementing solutions.
  • Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest).
  • Implementing Atlassian plugins and supporting integration with other enterprise software.
  • Ensure best practice adherence for core system development, security, tuning and performance.
  • Supports Knowledge Management (KM) program strategy, transformation, and technical implementation.
  • Creates knowledge documentation related to requirements and solution design.
  • Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration.


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