Account Manager

3 weeks ago

Manchester, United States E&R Laundry Full time

At E&R - The Campus Laundry, we're a company that has made student life easier for over 90?years by providing convenient, reliable, high?quality laundry services to colleges and preparatory schools. Our expertise, commitment to customer care and partnerships with schools set us apart. Join our people?first culture where your contributions make a visible impact, and grow professionally with meaningful challenges. Became our Account Manager / Business Development and play a central role in promoting laundry services, expanding our customer base and maintaining lasting relationships with educational institutions. This position is weighted 40?% sales?focused activities (driving growth and revenue) and 60?% retention and administrative responsibilities (ensuring excellent service, accuracy, and operational support). Responsibilities Sales & Business Development (40%) Develop and execute sales strategies in collaboration with the Director of Sales. Identify and pursue new business opportunities within the educational sector. Create and deliver customized proposals and agreements to prospective clients. Implement initiatives to meet or exceed sales targets. Manage academic and summer sales calendars to align with delivery/workflow. Support school registration schedules and drive registration growth. Plan and execute marketing campaigns to generate leads (school promos, flyers, digital outreach). Create compelling marketing materials (brochures, presentations, web/digital content). Retention & Administrative Support (60%) Build and maintain strong relationships with existing school partners and clients. Work with schools to set pricing, develop marketing initiatives and collaborate with students in servicing them. Conduct regular follow?ups to ensure customer satisfaction and loyalty. Maintain and update a knowledge base of academic year pricing, school contacts and agreements. Respond to customer inquiries with timely, accurate information. Audit and update the website for accuracy (back end and front?end verification). Provide market research insights to support retention and growth initiatives. Qualifications Bachelors degree in Marketing, Business or related field (preferred but not required). Proven experience in sales and marketing roles, preferably B2B. Strong communication and interpersonal skills. Familiarity with the educational sector is a plus. Proficiency with CRM systems and marketing tools. Growth Opportunities We invest in our people. The Account Manager / Business Development role offers a clear path for advancement. High performers can: Advance into a Senior Account Management role. Take on increased responsibility in strategic partnerships and key account growth. Play a direct role in shaping sales strategy, marketing initiatives and new market expansion. Seniority level Entry level Employment type Full?time Job function Sales and Business Development Industries Consumer Services #J-18808-Ljbffr

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