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Mortgage Loan Processor

2 months ago

Maitland, United States Mphasis Digital Risk Full time

_*This position is 100% in office at our Maitland, FL location.*_

Please make sure you read the following details carefully before making any applications.

_*The training start date is July 10th 2024.*_

*Position Overview:*

The Loan Processor will be responsible for performing a variety of loan documentation duties on complex loan packages and ensure compliance with policies and procedures for loan products. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.

*Essential Job Functions:* * Manage an assigned pipeline of 31 plus loans on a daily and weekly basis * Reviews loans in process daily and determines what is needed to process loans quickly * Verifies W2 Income approval conditions and clears routine title * Review loans to ensure loan/property meets investor guidelines. * Main point of Customer Contact to gather supporting documentation to prepare the loan for Underwriting * Provides follow-up on a consistent basis with customers during the loan processing period * Analyzes loan files and submits completed loan packages for approval to underwriting * Responds to inquiries from customers, advisors and vendor partners regarding status of loans in process * Maintains status of all files in process and updates as needed; keeps abreast of Investor guidelines and changes that may affect loan status * Ensures regulatory compliance * Maintain daily workflow prioritization to ensure pipeline management meets required closing dates * Order all required verifications, documentation and subsequent follow-ups and ensures all timeframes and compliance requirements are being met * Provide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness and enthusiasm * Ensure customer service surveys maintain the rating level designated by management * Communicate with all parties involved in the transaction to keep them informed of file status * Review and analyze all necessary documentation, including borrower docs and third-party docs * Interpret policies while analyzing applicant information, property and documentation

· Regular attendance and punctuality

*Requirements:*

*· 2+ years of Loan Processing experience dealing with high volume *

· Thorough working knowledge of real estate documentation, policies, compliance and procedures

· Proficient in mortgage loan processing

· Excellent customer service and communication skills

· Excellent written and oral communication skills

· Strong organizational, problem-solving and analytical skills

· Able to prioritize multiple competing tasks and manage time effective in a fast paced environment

· Acute attention to detail

· Proficient on computer programs required for position

· Adheres to directives, procedures and standards

· Ability to work in a paperless environment

· Computer proficiency including Microsoft Office Product Suite

· Good computer knowledge; paperless environment

· Candidates must be available to work outside of normal business hours when necessary

*Job Environment:* * Fast-paced daily work output * Possible long hours/overtime

*Required skills:* * The ability to work under stressful situations * The ability to establish priorities quickly as circumstances dictate * Ability to manage large caseloads with tight deadlines * Work with direct supervision

Job Type: Full-time

Pay: $25.00 - $29.00 per hour

Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Monday to Friday

Application Question(s): * Please provide a contact number and email address.

Education: * High school or equivalent (Required)

Experience: * Mortgage Loan Processing: 2 years (Required)

Ability to Commute: * Maitland, FL 32751 (Required)

Work Location: In person