Voice Engineer

2 weeks ago


Irving, United States TekNavigators Staffing Full time

Role: Voice Engineer (Office 365)

Location: Irving, TX (Hybrid 2 days onsite per week)

Job type: Contract opportunity on C2C/1099

Only USC/GC

Job Description:

Notes:

  • NOT AN ADMIN
  • Migration is a must.
  • Understand they will be the SME. The GO TO person. Escalation point for all issues.
  • The engineer, the underpinnings of the system they will be the go to
  • Needs to know the underlying network
  • Ability to install and configure AudioCodes SBC's
  • Knowledge of VoIP protocols such as SIP, H323, MGCP, RTP, Codecs knowledge and troubleshooting experience
  • Mass migration from legacy SfB/Skype to Teams. Understand config on both sides
  • SfB end of life, Legacy.

Responsibilities:

  • Maintain company SIP infrastructure and call management supporting ~200 domestic locations and partner with our European team
  • Install/Maintain/Patch AudioCodes SBC's
  • Assist with Architecture for voice solutions
  • Maintain Skype for Business and Teams voice environment running smoothly
  • Owns process for number porting, O365 license assignment, configuration, in partnership with Infrastructure Core Services team
  • Monitor Skype for Business and Teams Call Quality dashboard(s)
  • Assist the Engineering and Operations team to troubleshoot/diagnose voice related issues across the organization
  • Analyze existing standalone or clustered telephony infrastructure components with engineering and operations teams
  • Partner with Network and Security teams to establish any necessary requirements for new service, or trouble with existing sites

Job Requirements:

  • Sr level experience supporting/troubleshooting MS Teams and Skype for business Online
  • Experience in engineering & Troubleshooting Enterprise Voice on SFB/Teams including SIP Trunks
  • In depth Knowledge of SfB/Teams Hybrid setup
  • Broad knowledge of Microsoft products, technologies, and its integration with SfB Server
  • Knowledge of VoIP protocols such as SIP, H323, MGCP, RTP, Codecs knowledge and troubleshooting experience
  • Ability to install and configure AudioCodes SBC's
  • Ability to debug network issues pertaining to voice/video traffic

wariya@tek-staffing.com

linkedin.com/in/wariya-siraj-7634b8169


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