Production Support Engineer
4 weeks ago
Production Support Engineer The Corporate Technology DevOps team is responsible for production support and ownership of critical applications which face off to the Middle Office, Operations, and Treasury teams primarily. These applications contribute to the firm’s PnL calculations, risk management and regulatory reporting.
The Corporate Technology DevOps team will be working very closely with development to ensure that the environment is stable, resilient, and new features and functionality is delivered in a timely fashion. This team is also responsible to ensure that the L1 support team is armed with the proper knowledge, tools, and documentation to be able to support the day-to-day issues or alerts which may come up in production.
Principal Responsibilities
End to end ownership of the production environment
Infrastructure management
Release planning and deployment
Incident and problem management
Capacity Planning / BCP Testing
Build strong relationships with development and end-users/clients
Foster the DevOps culture
Focus on client service and delivery
Become the go-to person for your area of responsibility
Build subject matter expertise
Cross train L1 team and other DevOps teams
Qualifications/Skills
Required
Minimum 5+ years’ experience supporting an enterprise environment
Background in Computer Science, Electrical Engineering or equivalent
Must have previous experience supporting business facing applications
Strong scripting skills in one of the following: Python (preferred), PowerShell, Perl, etc.
Excellent SQL skills and knowledge of various database systems - must be able to run and understand complex queries
Ability to support both Windows and Unix/Linux environments
Exposure to the following: CI/CD, AWS, Kafka, RabbitMQ
The estimated base salary range for this position is $ 175,000
to $ 250,000 , which is specific to New York and may change in the future. Millennium pays a total compensation package which includes a base salary, discretionary performance bonus, and a comprehensive benefits package. When finalizing an offer, we take into consideration an individual’s experience level and the qualifications they bring to the role to formulate a competitive total compensation package.
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