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Enrollment Technician

3 months ago

Owings Mills, United States Cynet Systems Full time
Job Description:

Pay Range $15hr - $20hr

Essential Function:
  • 75% Enroll subscribers and dependents for all lines of business as requested via fax, mail, and e-mail.
  • Verify enrollment status, make changes to membership records, research and resolve enrollment system discrepancies, process membership terminations, and other forms of enrollment events. Complete monthly reconciliation process and resolve discrepancies.
  • 25% Coordinate with the Account Installation team as it pertains to member identification card process to ensure cards are not released until all enrollment updates are completed and audited.
  • Coordinate with the Billing Technician to ensure that all group enrollments are processed prior to running the monthly bill.
Qualifications:
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Education Level:
  • High School Diploma or GED.
Experience:
  • Less than one year experience in membership enrollment, member services, billing, claims operations, and data analysis.
  • Knowledge, Skills and Abilities (KSAs):
  • Must be able to work effectively in a team environment.
  • Must be able to adapt swiftly to multiple and rapidly changing priorities.
  • Must be able to learn and comprehend details of client accounts, process flow diagrams, and health insurance enrollment software.
  • Must be able to work effectively with large amounts of member enrollment data, paying close attention to detail upon entering data into the appropriate Client system.
  • Must be able to use Microsoft Office, specifically Excel.
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