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Enrollment Technician I

1 month ago

Owings Mills, United States Three Point Solutions Full time
Job Title: Enrollment Technician I
Client: Health Care Insurance Company
Duration: 12 Months
Location: Owings Mills, MD 21117 (The position is 100% remote; however, the candidate must reside in the District of Columbia, Maryland, or Virginia) DMV Candidates Only

Job Description:
  • Ensure compliance with Federal health care program eligibility.
  • Work effectively in a fast-paced environment with changing priorities.
  • Meet deadlines and handle multiple customer service demands.
  • Provide positive customer service to internal and external customers.
Purpose:
  • Enroll members accurately and timely into Company systems as per contract agreements.
  • Coordinate with various departments and client contacts for smooth enrollment processes.
**Essential Functions:
  • 75% Enrollment Activities:
    • Enroll subscribers and dependents via fax, mail, or email.
    • Verify enrollment status, make record changes, resolve discrepancies.
    • Process terminations and other enrollment events.
    • Conduct monthly reconciliation and resolve discrepancies.
  • 25% Coordination:
    • Collaborate with Account Installation team for member ID card processes.
    • Ensure enrollment updates are completed and audited before card release.
    • Coordinate with Billing Technician for timely group enrollment processing.
Qualifications:
  • High School Diploma or GED.
  • Less than one year experience in enrollment, member services, billing, or claims operations.
Preferred Qualifications:
  • Ability to work effectively in a team.
  • Adaptability to changing priorities.
  • Understanding of health insurance enrollment software and client accounts.
  • Detail-oriented with data entry proficiency in Microsoft Excel.
Skills:
  • Reliable.
  • Detail-oriented with adaptability to change.

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