Junior Processor

8 hours ago

Charlotte, United States Deephaven Full time
Why Deephaven Mortgage?

Deephaven was founded in 2012 to provide mortgages to the millions of Americans who, for one reason or another, are unable to qualify for a traditional, government-backed loan. Deephaven champions those mortgage borrowers whose independence, entrepreneurial drive and determination are often the very reason why they can't qualify for a traditional loan. Using ingenuity, supported by common-sense underwriting, we continuously and responsibly innovate new mortgage products and programs that put homeownership within reach of millions of borrowers and investors that need and deserve financing. We offer our loans through a network of 1,000+ independent mortgage brokers. We also buy loans from more than 200+ correspondent partners. Deephaven is headquartered in Charlotte, North Carolina and is owned by Pretium, a highly specialized investment manager focused on real estate, mortgage finance and corporate debt.

Job Overview:

We are seeking a highly motivated Junior Account Manager to join the Wholesale Operations team at Deephaven Mortgage. The Wholesale Junior Account Manager will participate in the loan delivery process providing a heightened focus on coverage and assistance to optimize processes and increase efficiencies while ensuring accuracy, completeness, and quality of assets being delivered.

What You'll Do:
  • Work with internal and external stakeholders to optimize the loan delivery process and automate manual processes to increase efficiency and accuracy.
  • Ensure all loans are delivered timely and accurately to our investors.
  • Order and review applicable services and verifications as determined.
  • Develop and implement automated solutions to optimize loan delivery process and reduce errors.
  • Continuously evaluate the effectiveness of the loan delivery process and suggest improvements as needed.
  • Act as main point of contact with Deephaven clients to support their pipeline and loan delivery.
What We Need:
  • Associate degree or 1-3 years of experience in mortgage related industry
  • Strong analytical and problem-solving skills
  • Ability to work independently and in a team environment.
  • Excellent written and verbal communication skills.
  • Ability to work under tight deadlines and handle pressure with professionalism.
  • Proficient in Microsoft Office products, particularly Excel
You Are Someone Who:
  • Possesses a strong attention to detail
  • Is able to learn quickly and adapt to changing business needs
  • Maintains a positive attitude and willingness to work collaboratively with others
  • Manage daily tasks to ensure business needs are consistently met
Our Perks
  • Competitive base salary
  • 401(k) plan with an employer match
  • Health insurance with a generous employer contribution that begins day one of employment
  • Flexible work/life balance with Responsible Time Off


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