Junior Processor Charlotte NC
11 hours ago
The Junior Account Manager will be responsible for handling loan activities on newly submitted loans by our Correspondents. They will perform a loan quality review to ensure all required loan information and documents have been received for submission to Underwriting. The Junior Account Manager will handle pipeline coverage when Account Managers are out of the office and assist with any duties as needed throughout the loan process. The objective is to master the responsibilities with a clear understanding of the policies and procedures to prepare for advancement.
Key Responsibilities
- Reviews loans submitted by our correspondents to ensure all required documents have been received for underwriting and due diligence
- Perform all related tasks required in converting and organizing loans in our loan origination system
- Pipeline coverage when Account Managers are out of the office
- Be point of contact when overflow coverage is needed
- Maintain high level of quality
- Follow up for all incomplete submissions for pre-close and post-close submissions
- Any and all other duties as requested by management
- Proficient in MS Office including Word and Excel
- Organized, analytical, detail oriented, and self-motivated
- Manage pipeline to ensure Service Level Agreements (SLAs) are met
- Communicate effectively with others, both verbally and in writing
- Maintain knowledge of products and programs offered
- Complete responsibilities effectively and efficiently with minimal direction
- Manage daily tasks to ensure business needs are consistently met
- Present self in a professional manner and interact with all levels of organization and outside contacts appropriately
- Comply with Deephaven policies and procedures
- Adopt the Deephaven culture that contributes to an environment of teamwork and promotes a positive company image to external customers
- Ability to work in our Charlotte, NC office located in Ballantyne
- Competitive base salary
- 401(k) plan with an employer match
- Health insurance with a generous employer contribution that begins day one of employment
- Flexible work/life balance with Responsible Time Off
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