Hawarden PC Support Specialist

5 months ago


Hawarden, United States Coilcraft Full time

Coilcraft is a successful, privately-held company with a worldwide reputation for high quality passive electronic components. Coilcraft operates in a wide range of industries, including telecommunication, computers, automotive, broadband communications and consumer electronics. We have an opening in our IT department in Hawarden, IA for a PC Support Specialist.

Job Responsibilities:

  • Configure and support in-house computer systems, software and peripherals. First responders to help desk issues and work with second-level support as needed.
  • Install and configure the network, PC hardware, and software.
  • Troubleshoot problems in a timely and accurate fashion.
  • Provide end-user assistance where required.
  • Investigate new tools and research new technologies.
  • Suggest changes to improve user experience and company asset utilization.
Job Requirements:
  • Experience with Microsoft Office Suite and Windows in a network environment.
  • Knowledge of all facets of PC and Laptop hardware.
  • Good communication and customer service skills.
  • Attention to detail is a must.
  • Knowledge of Linux, IBM Client Access, and MS SQL database applications is a plus.

Join our growing team & enjoy the benefits of a larger employer with the warmth of a smaller community. Benefits include Medical, Dental, Vision, Life & Disability Insurance; Paid Holidays, Vacation & Sick Time; Tuition Assistance; 401(k) with company match & profit sharing.

Equal Opportunity Employer: Disability/Veteran

Pre-employment physical & drug test required; background check conducted for final applicants. This position may require compliance with ITAR export regulations; the applicant must be a US citizen or have permanent resident status.

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